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The differences between support managers and managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support manager and a manager. Additionally, a support manager has an average salary of $90,297, which is higher than the $58,651 average annual salary of a manager.
The top three skills for a support manager include project management, technical support and powerpoint. The most important skills for a manager are customer service, payroll, and food safety.
| Support Manager | Manager | |
| Yearly salary | $90,297 | $58,651 |
| Hourly rate | $43.41 | $28.20 |
| Growth rate | 6% | 6% |
| Number of jobs | 172,628 | 1,236,194 |
| Job satisfaction | - | 4.57 |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 49% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
Support managers and managers have different pay scales, as shown below.
| Support Manager | Manager | |
| Average salary | $90,297 | $58,651 |
| Salary range | Between $58,000 And $140,000 | Between $37,000 And $92,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | New York | New Jersey |
| Best paying company | Meta | - |
| Best paying industry | Finance | Finance |
There are a few differences between a support manager and a manager in terms of educational background:
| Support Manager | Manager | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between support managers' and managers' demographics:
| Support Manager | Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 59.8% Female, 40.2% | Male, 51.0% Female, 49.0% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |