Support manager vs managing supervisor

Differences between support manager and managing supervisor duties and responsibilities

Support manager example responsibilities.

• Lead the team to a successful ISO audit with commendation for processes and documentation.
• Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
• Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
• Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
• Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
• Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
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Managing supervisor example responsibilities.

• Perform care coordination and manage team of nurses providing telephonic care coordination for Oklahoma Medicaid members.
• Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
• Communicate with patients and other necessary departments to resolve patient issues while maintaining excellent confidential customer service.
• Maintain and improve build process for Java applications within POS area.
• Train first aid, CPR, blood borne pathogens, and ergonomics.
• Train multiple employees on POS register system, and company policy and procedures.
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