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Support manager vs project management support

The differences between support managers and project management supports can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a support manager, becoming a project management support takes usually requires 2-4 years. Additionally, a support manager has an average salary of $90,297, which is higher than the $48,423 average annual salary of a project management support.

The top three skills for a support manager include project management, technical support and powerpoint. The most important skills for a project management support are management support, project management, and logistics.

Support manager vs project management support overview

Support ManagerProject Management Support
Yearly salary$90,297$48,423
Hourly rate$43.41$23.28
Growth rate6%11%
Number of jobs172,628135,641
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 61%
Average age4744
Years of experience64

What does a support manager do?

A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.

What does a project management support do?

Product Managers Support can expect a payout of $116K per year with an educational background that includes a bachelor's degree in management, business, or related fields, professional certification, and extensive related experience in the area of expertise. This career choice requires reporting, project information control, quality control, and product support skills to support the project manager and team in coordinating, planning, and controlling respective projects.

Support manager vs project management support salary

Support managers and project management supports have different pay scales, as shown below.

Support ManagerProject Management Support
Average salary$90,297$48,423
Salary rangeBetween $58,000 And $140,000Between $27,000 And $84,000
Highest paying CityWashington, DC-
Highest paying stateNew York-
Best paying companyMeta-
Best paying industryFinance-

Differences between support manager and project management support education

There are a few differences between a support manager and a project management support in terms of educational background:

Support ManagerProject Management Support
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldNorthwestern University

Support manager vs project management support demographics

Here are the differences between support managers' and project management supports' demographics:

Support ManagerProject Management Support
Average age4744
Gender ratioMale, 59.8% Female, 40.2%Male, 57.4% Female, 42.6%
Race ratioBlack or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 8.6% Unknown, 4.5% Hispanic or Latino, 9.3% Asian, 11.3% White, 66.1% American Indian and Alaska Native, 0.2%
LGBT Percentage8%12%

Differences between support manager and project management support duties and responsibilities

Support manager example responsibilities.

  • Lead the team to a successful ISO audit with commendation for processes and documentation.
  • Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
  • Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
  • Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
  • Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • Show more

Project management support example responsibilities.

  • Lead personnel must have an in-depth comprehension of the retail logistics business intricacies.
  • Manage overall delivery of services, include PMO activities and communicating results to senior management.
  • Evaluate and manage financial portfolio risk and margin, monitor and evaluate macroeconomic and financial events relate to the managed portfolio.
  • Respond promptly to request from PMO admins.
  • Maintain spreadsheet of all assets for each project in SharePoint.
  • Work closely with SharePoint - create, edit, organize pages.
  • Show more

Support manager vs project management support skills

Common support manager skills
  • Project Management, 7%
  • Technical Support, 6%
  • PowerPoint, 6%
  • Windows, 6%
  • Logistics, 5%
  • Support Services, 5%
Common project management support skills
  • Management Support, 25%
  • Project Management, 17%
  • Logistics, 11%
  • Troubleshoot, 5%
  • SharePoint, 5%
  • Customer Satisfaction, 4%

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