Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between support managers and sales support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a support manager, becoming a sales support manager takes usually requires 6-8 years. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $90,297 average annual salary of a support manager.
The top three skills for a support manager include project management, technical support and powerpoint. The most important skills for a sales support manager are project management, CRM, and salesforce.
| Support Manager | Sales Support Manager | |
| Yearly salary | $90,297 | $94,946 |
| Hourly rate | $43.41 | $45.65 |
| Growth rate | 6% | 5% |
| Number of jobs | 172,628 | 166,510 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 69% |
| Average age | 47 | 46 |
| Years of experience | 6 | 8 |
A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
Support managers and sales support managers have different pay scales, as shown below.
| Support Manager | Sales Support Manager | |
| Average salary | $90,297 | $94,946 |
| Salary range | Between $58,000 And $140,000 | Between $62,000 And $144,000 |
| Highest paying City | Washington, DC | Portland, OR |
| Highest paying state | New York | Oregon |
| Best paying company | Meta | Accenture |
| Best paying industry | Finance | Professional |
There are a few differences between a support manager and a sales support manager in terms of educational background:
| Support Manager | Sales Support Manager | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Southern California |
Here are the differences between support managers' and sales support managers' demographics:
| Support Manager | Sales Support Manager | |
| Average age | 47 | 46 |
| Gender ratio | Male, 59.8% Female, 40.2% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 7% |