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Systems support specialist vs information systems specialist

The differences between systems support specialists and information systems specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support specialist and an information systems specialist. Additionally, an information systems specialist has an average salary of $73,495, which is higher than the $61,744 average annual salary of a systems support specialist.

The top three skills for a systems support specialist include customer service, troubleshoot and technical support. The most important skills for an information systems specialist are customer service, data analysis, and data entry.

Systems support specialist vs information systems specialist overview

Systems Support SpecialistInformation Systems Specialist
Yearly salary$61,744$73,495
Hourly rate$29.68$35.33
Growth rate10%10%
Number of jobs159,364164,042
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 60%
Average age4242
Years of experience22

What does a systems support specialist do?

A systems support specialist is responsible for assisting end-users on system issues, including network configuration and improving network infrastructure. System support specialists implement network strategies alongside the whole technology team to boost the system's efficiency and optimal performance. They create resolution reports for reference and write recommendations to prevent system defects and inconsistencies. A systems support specialist also handles network installations and upgrades, requiring them to have excellent technical skills and knowledge of programming languages.

What does an information systems specialist do?

An Information Systems Specialist is responsible for supporting and developing the database system of an organization. They are responsible for designing and implementing information systems, developing prototypes, and maintaining hardware and software operations. They build information security to protect the computer system against a threat. Information System Specialists must have good communication and analytical skills to adapt to different organizational needs.

Systems support specialist vs information systems specialist salary

Systems support specialists and information systems specialists have different pay scales, as shown below.

Systems Support SpecialistInformation Systems Specialist
Average salary$61,744$73,495
Salary rangeBetween $41,000 And $91,000Between $51,000 And $104,000
Highest paying CityCentreville, VAWashington, DC
Highest paying stateVirginiaKentucky
Best paying companyKoch IndustriesGoogle
Best paying industryTechnologyManufacturing

Differences between systems support specialist and information systems specialist education

There are a few differences between a systems support specialist and an information systems specialist in terms of educational background:

Systems Support SpecialistInformation Systems Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Systems support specialist vs information systems specialist demographics

Here are the differences between systems support specialists' and information systems specialists' demographics:

Systems Support SpecialistInformation Systems Specialist
Average age4242
Gender ratioMale, 73.4% Female, 26.6%Male, 68.9% Female, 31.1%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 10.7% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between systems support specialist and information systems specialist duties and responsibilities

Systems support specialist example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Configure VOIP IP communicators and manage user administration to ensure adequate telecommunication securely.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Administer SharePoint site updates and create documentation to aid users and expedite problem resolution.
  • Used JAXB to convert XML response to Java class objects.
  • Resolve errors within proprietary application on java, oracle and unix.
  • Show more

Information systems specialist example responsibilities.

  • Implement internal SOX controls and achieve compliance for internal and external audits.
  • Manage user security access to SharePoint and Intranet.
  • Implement and manage all organizational security measures, cryptographic equipment and DoD communications security (COMSEC) keying material.
  • Gain knowledge of Linux and Macintosh server and desktop systems.
  • Configure and maintain all routers, switches and firewalls using TCP/IP.
  • Configure client PCs and laptops for network connectivity (Ethernet and TCP/IP).
  • Show more

Systems support specialist vs information systems specialist skills

Common systems support specialist skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • PC, 5%
  • System Support, 4%
  • Computer System, 4%
Common information systems specialist skills
  • Customer Service, 23%
  • Data Analysis, 6%
  • Data Entry, 5%
  • Strong Analytical, 5%
  • Troubleshoot, 4%
  • Technical Support, 4%

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