Team Lead, Market Operations
Team manager job in Pennsauken, NJ
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
What you'll be doing
Mom's wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you'll always have a direct link to leadership at Carvana's home office in Phoenix. In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. Other duties as assigned.
What you should have
A Bachelor's degree from an accredited undergraduate institution.
At least five years of relevant experience in team leadership roles managing multiple employees.
Experience handling logistics.
An ability to operate in ambiguity with the grace of a gazelle ... not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna.
An appreciation for differences of opinion.
The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved.
The skills to examine processes and develop creative solutions.
An understanding that things will change. We need to know you are okay with that.
A willingness to roll up your sleeves, take on new assignments, and juggle many things at once.
In other words, you're a multitasking wizard!
What we'll offer in return
Full-Time Salary Position.
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skill set and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
A seat in one of the fastest-growing companies in the country.
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Must be able to read, write, speak, and understand English.
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Customer Experience Manager
Team manager job in Manalapan, NJ
Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member.
The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment.
Operational Management
Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies.
Delegate tasks strategically while maintaining full accountability for departmental outcomes.
Ensure adherence to requirements, shipping policies, and all relevant operational guidelines.
Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications.
Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution.
Process Improvement & Issue Resolution
Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement.
Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction.
Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps.
Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution.
Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives.
Customer & Partner Engagement
Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up.
Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving.
Build and maintain strong relationships with key customers, trading partners, and internal stakeholders.
Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability.
Leadership & People Development
Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture.
Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence.
Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement.
Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably.
Foster a culture rooted in professionalism, ownership, and continuous learning.
Physical Requirements:
Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Qualifications and Education Requirements
Associate's degree required; Bachelor's degree preferred.
Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity.
Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems.
Proven success in process improvement, team development, and customer satisfaction.
Experience with a CRM system and implementation
Excellent organizational, multitasking, and decision-making skills in a fast-paced environment.
REQUIRED SKILLS
Excellent communication skills; written and verbal.
Positive, motivating leadership style with high emotional intelligence.
Strong critical-thinking and problem-solving ability.
Patient, professional, and resilient under pressure.
High attention to detail and commitment to accuracy.
Strategic mindset with a “can-do” approach to challenges.
Experience in the tile, stone, flooring, or related materials industry,
preferred
Competencies
Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services;
Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance
Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Additional Notes: Must be authorized to work in the United States.
Benefits:
Medical, Vision, and Dental Insurance
9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Paid Time Off - earned and accrued from your first day with the company
401(k) Plan with company match (eligibility after 1 month)
Employer-Paid Life Insurance
Performance Reviews after 90 days and annually
Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Employee Discount on tile after 6 months
Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily
Weekly Company Lunches
Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more
Fun, Friendly, Family-Like Environment
Office Manager
Team manager job in Princeton, NJ
Office Manager for Growing Life Sciences Services Company $90,000 -- $110,000 + discretionary annual bonus + complete benefits package
We are seeking an experienced, independent, and collaborative Office Manager to ensure the smooth operation of our Princeton office and provide administrative support to our legal department in Europe. This role is critical to maintaining a safe, comfortable, and efficient work environment for a growing U.S. team. The ideal candidate will have a strong service mindset, cultural awareness, and the ability to manage multiple priorities with humility and professionalism.
Key Responsibilities
Oversee day-to-day office operations, including supplies, groceries, vendor management, and tenant coordination.
Maintain a safe, organized, and welcoming office environment.
Support administrative tasks for the legal department in Europe.
Manage employee benefits administration through ADP.
Assist with general HR administration
Coordinate with internal teams for important shipments and onsite requirements.
Act as a trusted point of contact for leadership, fostering a positive and solutions-oriented atmosphere.
Qualifications
Experience: +8 years in office management or related administrative roles
Experience working in the life sciences is preferred but not required
Proven ability to work in hybrid environments and adapt to changing priorities.
Strong interpersonal skills; able to work with diverse cultures and personalities.
High level of integrity, discretion, and confidentiality.
Comfortable pushing back when necessary while maintaining a collaborative approach.
Project management background is a plus.
Personal Attributes
Positive, "happy soul" with a generous and service-oriented mindset.
Solutions-driven, humble, and adaptable.
Strong multitasking ability and attention to detail.
Office Manager
Team manager job in Secaucus, NJ
The Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the nonprofit's administrative functions. This position is responsible for overseeing daily office activities, coordinating meetings, and supporting organizational operations in alignment with the nonprofit's mission and values. The Office Manager serves as a key point of contact for internal and external stakeholders and ensures that office procedures and systems are well-organized and maintained. Acts as Site Administrator for the Secaucus office.
Responsibilities
Interact with visitors with grace and diplomacy, display business etiquette
Serve as the Secaucus Office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages
Provide supply chain coordination and inventory tracking for Family Connects NJ. Maintain accurate records of all nursing supply and patient materials, ensuring optimal inventory levels. Maintain organized storage area and coordinate with vendors and internal teams to replenish stock efficiently. Oversee the receiving, storage, and distribution of Family Connects NJ supplies, tracking orders to ensure orders are received and available for nursing staff. Resolve receiving and invoice discrepancies in collaboration with Finance department.
Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process
Ensure office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with appropriate vendor
Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines
Collect, sort, and distribute office mail; meter and post outgoing mail
Administrate VOIP service, online retail vendors, shipping vendors, and document storage vendor accounts, managing all aspects of the accounts, monitoring functionality, pricing, on-time delivery performance, response time to issues and urgent requests, and creating user instructions
Coordinate in office meetings, book and set up conference room, order food/catering
Coordinate annual office-wide clean-up day, file storage transfer, and shredding event
Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers.
Collaborate with Dover and Irvington Site Administrators
Handle other duties as assigned
Qualifications
High School graduate or GED; Bachelor's degree preferred
Minimum 3 years administrative experience
Bilingual preferred - Spanish, Haitian Creole, Portuguese, Arabic
Certified Administrative Professional a plus
Computer proficiency (MS Office Suite including Teams)
Technologically savvy, ability to solve problems
Knowledge of standard office administrative practices and procedures
Highly organized and detail-oriented; dependable and reliable
Energetic individual who can handle a fast-paced environment and meet deadlines
Ability to effectively prioritize tasks and manage time effectively
Excellent verbal and written communication skills; strong interpersonal skills.
Meeting coordination experience a plus
All PMCH employees must follow PMCH Immunization policy guidelines.
Claims Manager
Team manager job in Burlington, NJ
Property and Casualty Insurance Industry
Burlington County, NJ
Build relationships with clients to create opportunities for submissions and ensure a consistent influx of business. Examine the documents submitted to gather additional details such as loss photographs and summaries, loss categorizations, risk descriptions, narratives, and conduct online research, as well as request any further information needed from the client. Choose and promote the risks by coverage line to various markets for negotiating terms and pricing. Provide comparisons and visual representations to evaluate different options and assist in the client presentation process. Apply knowledge of automated systems to generate data for new or renewal policies. Prepare quotes for agents and respond to inquiries from agents, policyholders, or potential clients. Assess requests for cancellations, endorsements, and similar matters. Evaluate policies for renewal assessment and remarketing strategies. Request any extra documentation necessary for processing an application, endorsement, or cancellation. Engage in marketing visits with agents and participate in industry gatherings. Collaborate with support associates, assistants, and central processing to ensure tasks are completed promptly and accurately. This may involve offering mentorship and guidance to team members working alongside you on risks.
A Producer's License is required, along with a minimum of three years in the insurance field. Proven negotiation and sales abilities are essential. Must possess technical expertise in insurance coverage forms and their relevance to various exposures. Familiarity with departmental rules and policies is necessary. Strong interpersonal skills for working with staff and company underwriters are important. Experience in standard underwriting practices and procedures is also required.
Office Manager-On Site
Team manager job in Fort Lee, NJ
Title: Office Manager
Competitive Pay and Benefits
Thank you for your interest in this role. All interested applicants please use our LinkedIn account to upload your cover letter and resume. Due to the volume of applicants, TPA will not be accepting applications, profiles, nor referrals from staffing agencies for this role.
The Players Alliance is seeking a professional, reliable, mature, energetic, friendly, highly skilled Office Manager who will be based at our Fort Lee, NJ office. The TPA Office Manager will ensure that the office environment is organized, functional, and welcoming. This role is crucial for maintaining operational efficiency and supporting our team. As a full-time position, the ideal candidate must be highly self-directed and capable of managing administrative tasks, vendor relationships, and office logistics independently.
RESPONSIBILITIES
Office Administration & Logistics
Provide essential friendly, professional, and customer centric service to all guests at all times. Interact with visitors with grace and diplomacy, always displaying business etiquette
Manage the day-to-day office and site needs, ensuring smooth operations, functionality, and preparedness across all program spaces.
Oversee daily office operations, oversee the maintenance of a clean and organized worksite, and ensure staff and site have suitable supplies for the office to function at a high-level.
Manage office supplies inventory, ensuring all necessary items (e.g., stationery, printer toner, kitchen supplies) are stocked and organized.
Oversee the maintenance of office equipment (e.g., printers, copiers, coffee machines) and coordinate necessary repairs or servicing. Ensure all office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with the appropriate vendor
Manage incoming and outgoing mail, packages, and deliveries.
Ensure the physical office space is clean, tidy, and presentable at all times, coordinating with cleaning services.
Serve as the office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages
Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process
Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines
Collect, sort, and distribute office mail; meter and post outgoing mail, assist staff with UPS & FedEx
Coordinate in office meetings, book and set up conference room, order food/catering
Coordinate annual office-wide clean-up day, file storage transfer, and shredding event
Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with the local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers
Administrative Support
Provide comprehensive administrative support to the VP, Program Operations, including scheduling, calendar management, and travel logistics.
Prepare and edit communications, reports, and documents with a high level of accuracy.
Serve as the first point of contact for clients, visitors, contractors, and site representatives.
Assist with organizing meetings, events, and program-related activities.
Team Support & Coordination
Assist with onboarding and off-boarding administrative tasks for new and departing team members (e.g., key card access, desk setup).
Coordinate and schedule company meetings, internal events, and luncheons.
Safety & Compliance
Maintain office security protocols and manage access (keys, badge systems).
Ensure basic workplace safety standards are met (e.g., fire safety, first aid kits).
Requirements
Associates or Bachelor's Degree Preferred. Proven experience (e.g., 7+ years) in an Office Manager, Senior Administrative Assistant, or similar operational role.
Minimum 5 years of experience with database management and handling confidential information.
Experience in nonprofit, community-based, or social services settings preferred.
Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines independently.
Excellent verbal and written communication skills.
Proficiency in Google Suite (Docs, Sheets, Slides) and Microsoft Suite
Experience working in a fast-paced and fun environment.
Ensure full compliance with organizational policies, safety standards, and operational protocols.
Systems & Process Improvement
Collaborate with leadership and staff to streamline administrative and operational processes.
Utilize Microsoft Office Suite, Microsoft 365, Teams, Zoom, and Smart Boards to support office efficiency and digital communication.
Skills & Competencies
Strong written and verbal communication skills.
Exceptional organizational skills with attention to detail and the ability to manage multiple priorities.
Ability to work independently and collaboratively with diverse teams and external partners.
Strong interpersonal skills and the ability to engage effectively with community stakeholders and court-related partners.
Qualifications
Associate's or Bachelor's degree in business administration, nonprofit management, or related field preferred; equivalent experience considered.
5-6 years of experience in office administration, nonprofit, or related work environment.
Strong organizational skills, with attention to detail and ability to manage multiple priorities.
Proficient with Microsoft Office, Google Workspace, and office technology.
Familiarity with donor management or CRM software a plus.
Excellent interpersonal and communication skills.
Ability to work independently as well as collaboratively with a team.
Commitment to the mission of The Players Alliance
Experience working with the under-served community is a plus
Operations Manager
Team manager job in Clinton, NJ
Operations Manager (Home Health & Branch Management)
BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations.
Key Responsibilities:
Operational Leadership:
Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance.
Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards.
Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction.
Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations.
Team Management & Culture:
Recruit, onboard, train, develop, and retain high-performance office and field staff.
Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth.
Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement.
Proactively manage employee relations, promoting strong morale and reducing turnover.
Ensure timely communication between field staff, office staff, clients, and leadership.
Client Service Excellence:
Ensure rapid, professional handling of all client inquiries, concerns, and complaints.
Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops.
Implement consistent conversion practices to maximize client retention and revenue growth.
Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews.
Compliance & Risk Management:
Maintain compliance with all federal, state, local regulations, and accreditation standards.
Effectively manage workers' compensation programs, safety protocols, and injury prevention measures.
Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements.
Strategic Hiring & Retention:
Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline.
Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback.
Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance.
Technology & Operational Systems:
Proficient with Microsoft Office suite including Excel and Teams
Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral).
Optimize scheduling and resource allocation to maintain operational efficiency and profitability.
Reporting & Communication:
Provide regular operational performance updates, surfacing key issues proactively to ownership.
Ensure timely, clear communication between field staff, office staff, clients, and leadership.
QUALIFICATIONS
Required:
3-5 years of operations leadership in home healthcare or similar healthcare service organization.
Proven ability to manage multi-location or high-volume branch operations.
Comprehensive understanding of NJ home care regulations and Joint Commission standards.
Exceptional organizational, problem-solving, and strategic leadership skills.
Demonstrated track record of improving team morale, retention, and service quality.
Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management.
Valid driver's license and reliable transportation.
Preferred:
Previous experience within BrightStar Care or similar branded home care franchises.
Experience with performance management frameworks and service quality dashboards.
Bilingual (Spanish) communication skills.
Work Environment & Travel:
High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing.
Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences.
Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.
Operations Manager
Team manager job in Wharton, NJ
Job Responsibilities
Revenue and Market
• Proactively set the agenda and engage with the sales team to regularly travel within the assigned market to drive service and parts revenues.
• Meet or exceed branch percentage contribution to the company projection model for revenues.
• Assume and be accountable for the company's brand reputation regarding all aspects of service in the geographic region.
• Steadily and continuously drive profitable growth of company desired market share.
Service
• Establish and lead a sense of urgency within the facility to provide “Best-In-Class” service in a timely manner as defined by the marketplace.
• Establish and maintain proactive, ongoing, and engaged dialogue with sales teams to ensure equipment prep, service, and parts transactions are accurate and meet customer expectations.
• Monitor and ensure internal and external work orders are handled in a timely and accurate manner.
• Assess and assign tactical prioritization of shop workload while actively managing efficient use of labor hours.
• Ensure daily labor postings, parts postings, and job costing are timely and accurate.
Facility Management
• Ensure facility compliance with all applicable Federal, State, and Local codes and laws, including environmental compliance.
• Provide timely capital requests with attendant justification (ROI).
• Establish and maintain a clean shop floor and efficiently organized workflow to maximize productivity and ensure a safe work environment for employees and visitors.
• Ensure facilities and grounds maintenance is adequate, consistent, and cost effective.
• Stock and monitor adequate shop tools and supplies.
• Source and secure pricing contracts with shop vendors.
Personnel
• Ensure safe operations with rigorous enforcement of safety procedures and training while maintaining awareness of potential safety issues and risk.
• Manage proper staffing levels relative to workload, safety needs, and labor hours to revenue relationship.
• Evaluate staff and complete documented performance reviews on schedule within the Cornerstone HR model.
• Maintain current and accurate s for all direct reports.
• Administer and document corrective and progressive discipline with HR as required.
• Set high performance goals for self and others, providing active coaching and counseling to ensure achievement.
Equipment
• Ensure all vehicle preparations and deliveries are coordinated with sales teams and customers.
• Provide ongoing customer technical support for safe operation and service diagnostics.
• Allocate customer service calls efficiently among staff.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
• Bachelor's Degree preferred.
• 10-15 years of experience in a heavy-duty truck dealership environment.
• Minimum of five years supervising or managing teams.
• Understanding and managing to the P&L.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong communication, interpersonal, and organizational skills.
• Must have and maintain a motor vehicle license and be insurable under company standards.
• Must be ready, willing, and able to travel.
• Ability to adapt to a constantly changing, heavy-volume work environment.
• Must obey applicable laws in locations where business is conducted.
• Ability to maintain confidentiality, use discretion, and exercise good judgment.
The Way We Work
• Work and accept responsibility to search for, create, and execute new and innovative approaches to improve company services and objectives.
• Assist external and internal customers to serve their needs and take responsibility for continuously improving customer service.
• Foster meaningful interaction and information exchange to promote understanding.
• Develop and use effective strategies and interpersonal styles to engage and guide others toward identified objectives.
• Work consistently toward the common good of the organization and encourage others to do the same.
• Conduct oneself in a professionally appropriate and respectful manner.
• Apply proper safety and security practices according to established protocols, guidelines, and policies.
Travel
• More than 20% of time; travel as required by business needs determined by both parties.
This position will interact regularly with employees and managers across departments and locations. Receiving direction from others outside the immediate supervisor will occur periodically, and there will be times when this individual must provide direction to others.
Jack Doheny Company is an Equal Opportunity Employer
Website Operations Manager
Team manager job in Parsippany-Troy Hills, NJ
Job Title: Website Operations Manager
Duration: 6 month duration to start, plus extensions
Hours/Week: 40 hours per week
Note:
Must have prior experience in a Product Owner role
Proficient in Jira
Must have experience partnering with IT teams & managing development sprint cycles
Feels comfortable and confident prioritizing development tickets on behalf of stakeholders
Ability to manage conflicting feedback from stakeholders to drive consensus and execution
Interview Process
1st Round: 30 min over Google Meet with HM
2nd Round: On-site, panel style
Job Description
Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences.
ESSENTIAL DUTIES
Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
Partner with the business analyst to define and write detailed user requirements for the development team
Review and test functionality against requirements prior to new features being published
Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
Identify data driven decisions through analytics and testing
Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime
QUALIFICATIONS
Strong communication skills and ability to coordinate projects cross functionally
The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
Experience with Google Analytics 4 to inform decisions is strongly preferred.
Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management
EDUCATION and ADDITIONAL EXPERIENCE
Bachelor's Degree required; MBA or relevant Master's Degree preferred
5-8 years of experience in leading/managing website development in a large cross functional team environment
Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
Thanks and Regards,
Manisha Dabral
Signature IT World Inc.
*********************
Office Manager
Team manager job in Dunellen, NJ
Robert Half is seeking a highly experienced Office Manager/Operations Manager that can oversee a team of 10-15 and strategically guide business operations. We are looking for someone extremely dedicated and professional.
Schedule: Mon - Fri / 7:30AM start on site
Key responsibilities:
Learn the administrative operations of the business and advise on improvements to increase efficiency
Lead the onboarding and offboarding process of employees
Design Employee Handbook
Assist in interviewing new hires
Track inventory and assets of the business for ownership
Implement new software when needed to enhance operational efficiency
Benefits administration
Assist with payroll process in partnership with accounting department
Benefits:
Employer covered Medical and Dental
Paid Time Off
401k with match
Team Leader, RN
Team manager job in Wyckoff, NJ
Hourly Rate Range: $43.58 - $46.15
When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials.
We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.
Why Join Our Team
Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference - come join us!
We have an exciting opportunity for a Full-Time Team Leader, RN to join Heritage Manor. The Team Leader LTC is responsible to provide leadership, direction and support in accordance with the goals and objectives of Christian Health and Nursing Department. Such supervision must be in accordance with current Federal, State and local standards, guidelines and regulations that govern the facility and as may be required by the Director/Assistant Director or Shift Supervisor to ensure that the highest degree of quality care is maintained at all times. Demonstrates an understanding of, and embraces, the mission statement of Christian Health.
Competencies:
Ensures that all personnel involved in providing care to the resident are aware of the Plan of Care in administering daily care to the resident.
Review incident reports and initiate investigation.
Attend Interdisciplinary meetings and reviews Plan of Care with resident/families and charts notes in an informative and descriptive manner that reflects the care provided to the resident as well as the residents' response to the care.
Notifies the resident's attending physician and next of kin when there is a change in the resident's condition.
Completes accident/incident reports, as necessary.
Accompanies WOCN in weekly wound rounds. Review weekly wound logs; ensures that new wounds are measured and log is completed. Ensures appropriate interventions are ordered and in place and that weekly assessment are being completed by wing nurse.
Monitor call bell response time.
Participates in the maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel.
Reviews, prepares and administers medications and treatments as ordered by the physician and within the guidelines of good nursing practice.
Develops work assignments and/or assists in completing and performing such tasks.
Reviews medication administration records for completeness of information, accuracy in the transcription of the physician's order, and adherence to stop policies.
Directs the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long term care facility ensuring that policy and procedures are followed.
Admits, transfers, and discharges residents as required.
Provides direct patient care.
Obtains sputum, urine and other lab tests as ordered.
Makes independent decisions concerning nursing care.
Ensures resident's rights are being met by all nursing staff.
Ensures that narcotic records are accurate for shift, for the unit Omni cell and for those residents assigned. Notifies the Supervisor of all drug and narcotic discrepancies noted on your shift.
Maintains effective discipline through communication, coaching, counseling and corrective action.
Completes performance evaluations for Certified Nursing Assistants and provide feedback to staff regarding performance.
Consults with the resident's physician in planning resident care, treatment, rehabilitation, etc. as necessary.
Schedules daily rounds to observe resident status, staff needs, as well as staff adherence to Policy and Procedure.
Maintains the confidentiality of all resident care information and staff maintains resident's dignity and confidentiality.
Reviews complaints and grievances made by the resident/family and makes a written/oral report to the Supervisor.
Assures that a stock level of medications, medical supplies, equipment, etc. is maintained on premises at all times to adequately meet the needs of the resident.
Meets with residents, and/or family members, as necessary. Reports problem areas to the Supervisor.
Assists the staff nurse in monitoring seriously ill residents.
Gives/receives the nursing report upon reporting in and ending shift duty hours.
Orders prescribed medications, supplies and equipment as necessary and in accordance with established policies.
Participates in the orientation of new residents/family members to facility.
Ensures that all nursing service personnel follow established departmental policies and procedures.
Transcribes physician's orders to electronic Physician Order record, medications administration records and treatment/care plan as required.
Provides information to the Quality Assurance and Assessment Committee as requested.
Monitors shift's personnel to assure that they are following established safety regulations in the use of equipment and supplies.
Keeps the Supervisor informed of the status of residents and problem areas through written/oral reports.
Recommends to the supervisor the equipment and supply needs of the department.
Reports problem areas to the Supervisor.
Performs administrative duties such as completing Medical forms, reports, evaluations, studies, charting, etc. as necessary.
Monitors medication passes and treatment schedules to assure that medications are being administered as ordered and that treatments are provided as scheduled.
Requisitions and arranges for diagnostic and therapeutic services as ordered by the physician and in accordance with established procedures as necessary.
Administers professional services such as; catheterization, tube feeding, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving massages and range of motion exercises, care of the dead/dying, etc. as required.
Develops work assignments, and/or assists Staff nurses in completing and performing such tasks.
Conduct regular rounding & makes reports and recommendations to Nursing Administration concerning operations of their unit.
Attends and participates in continuing educational programs designed to keep abreast of changes in this profession, as well as to maintain licensure on a current status.
Participates in survey (inspections) made by authorized government agencies.
Assists in the preparation of the Nursing Services Department's budget for equipment, supplies and labor.
Assists in developing, implementing and maintaining safety standards, infection control protocols and procedures for reporting hazardous conditions or equipment.
Carries out QAPI roles and responsibilities as assigned in an effort to improve processes involved in health care delivery and resident quality of life.
Follows established policies and procedures in support of CH QAPI efforts to ensure high quality care.
Qualifications:
Must possess, as a minimum, one year experience in a hospital, long-term care facility, or other related health care facility.
Must have training in rehabilitative and restorative nursing practices.
Must possess a current, unencumbered license to practice as a RN in New Jersey.
Schedule: 8am-4pm, Monday - Friday.
Education: A graduate of an accredited school of nursing. BSN Preferred.
Christian Health offers a wide variety of benefits to full-time employees that includes:
Discounted health insurance
Dental Program
Paid Vacation, Personal days, Holidays and New Jersey Sick leave
401k plan for all employees who are 21 or older
Group Life Insurance & Voluntary Life Insurance
Tuition Reimbursement
Flexible Benefit plan
Employee Assistance Program
Direct Deposit
Credit Union
Child Day Care Center on campus
Gift shop on campus
Free onsite parking on campus
Free meals for all employees
Pay differentials
Exclusive employee discounts and special offers
Access to earned wages prior to payday
If you are interested in this great opportunity, please apply today on our website listed below.
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Operations Manager
Team manager job in Bayonne, NJ
Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer!
The Perks!
Compensation: $65,000 - $85,000/year, based on experience
Performance based bonus potential
401(k) savings plan with company match
Paid time off and paid holidays
Medical, dental, and vision insurance
Company-paid life insurance
Short- and long-term disability
Tuition reimbursement
Health Care Spending Account
A Day in the Life of a Operations Manager
In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance.
Responsibilities include:
Oversee and manage driver activities and performance
Develop and optimize delivery routes for maximum efficiency
Coordinate sorting and dispatching to ensure timely deliveries
Monitor key operational metrics and implement improvement strategies
Drive productivity, accuracy, and customer satisfaction
Support a positive and results-driven team environment
Requirements and Qualifications:
3+ years of experience in operations management, logistics, or a related field
2+ years of experience working in/managing DSP operations with Amazon
Proven success managing teams in a fast-paced environment
1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software
Clean driving record and background check
Strong communication and interpersonal skills
Ability to adapt to changing priorities and multitask effectively
About the Hiring Company:
Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged.
Come Join Our Operations Team!
Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!
Operations Manager
Team manager job in Gloucester City, NJ
Reports to: President
Employment Type: Full-time, On-site
About the Company
We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications.
Position Overview
The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction.
This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor.
Key Responsibilities
Production & Daily Operations
Identify what is required for staff to carry out their duties.
Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion.
Coordinate between the office and warehouse to keep orders moving efficiently.
Derive and analyze reports regarding operations and pass to management when requested.
Evaluate the company's present operational policies and procedures and suggest ways of improving.
Supply Chain & Inventory
Manage raw material and packaging inventory to avoid shortages or excess stock.
Work with suppliers to ensure timely and cost-effective purchasing.
Track inventory usage and maintain accurate records.
Assist in managing shipping and receiving operations.
Compliance & Safety
Maintain a clean, safe, and organized work environment.
Oversee SDS management and staff safety training.
Ensure building compliance.
Administrative & Financial Support
Assist with cost tracking, job costing, and production efficiency reporting.
Help develop and monitor operational budgets.
Provide input on pricing, scheduling, and contract work planning.
Assist in managing office clerical personnel.
Leadership & Team Development
Work alongside staff when needed to meet deadlines or resolve issues.
Assist supervising production, warehouse and office staff; provide daily direction and feedback.
Build a culture of accountability, teamwork, and continuous improvement.
Qualifications
3-7 years of experience in manufacturing operations.
Strong understanding of production processes, safety practices, and inventory management.
Comfortable being hands-on as a leader and directly involved in day-to-day operations.
Ability to coordinate across multiple departments and balance competing priorities.
Solid communication, organization, and problem-solving skills.
Operations Manager
Team manager job in Eatontown, NJ
We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics. This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Team Leadership: Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment.
Team member 1 on 1s
Group Goals
Personal Development Goals
Time Management
Employee Handbook / Training
Operational Efficiency: Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives.
Job Planning
Day to Day / Weekly scheduling of staff
Develop and implement core processes for the following
Production / Event Workflow
Rental Dry or Staffed
Warehouse Inventory
Asset Tracking / Management
Performance Monitoring: Develop and track key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs.
Process Improvement: Address operational challenges proactively and implement solutions to minimize disruptions.
Qualifications
Must have prior experience managing a team of direct reports
Must be able to work on site with flexible hours to meet client needs
What we Offer
Small Team dynamics working directly with ownership
Great Compensation & Benefits
Fast paced growing business environment
Compensation will be based on experience with a target range between 80-120K
Operations Manager
Team manager job in Newark, NJ
Operations Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple:
Protect people. Secure operations. Deliver excellence, every flight, every shift, every day.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance.
If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence.
This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role.
Compensation & Benefits:
Salary: $55,000-$65,000 per year
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Airport & Security Operations Leadership
Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations
Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations
Provide immediate operational support to airlines and airport partners
Team Management & Training
Manage scheduling, staffing, and deployment to ensure adequate security coverage
Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training)
Conduct performance reviews and corrective action plans
Compliance & Incident Management
Conduct quality assurance checks and ensure adherence to all security SOPs
Investigate incidents and complete required reports
Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings
Operational Readiness
Ensure readiness of personnel, equipment, vehicles, and procedures at all times
Report staffing gaps, operational challenges, or compliance concerns to station leadership
Maintain professionalism and situational awareness in a fast-moving airport environment
Required Qualifications:
High school diploma or GED
Valid New Jersey SORA license
Ability to obtain and maintain an EWR SIDA badge with customs seal
Valid driver's license (airside operations required)
2-3+ years of leadership experience in airport operations, aviation security, or transportation security
Strong communication, decision-making, and problem-solving skills
Ability to lead teams in a 24/7 airport schedule environment
Proven ability to enforce policies, maintain standards, and ensure regulatory compliance
Flexibility to work nights, weekends, and holidays
Preferred Experience:
Aviation security management
Airport operations supervision
TSA-regulated operations
Airline station operations
Emergency response or incident management in an airport environment
Security program management (ASP, AOSSP, AOSSP-Air Cargo)
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
Principal, Customer Engagement
Team manager job in Princeton, NJ
Job Details Princeton, NJ - Princeton, NJ New York - New York, NY; Waltham, MA - Waltham, MA $210000.00 - $250000.00 SalaryDescription
A member of the Leadership Team, the Principal fulfills a key management role at Trinity. This individual will work as an engagement leader on client projects, a strategic leader on talent/staff management, and an intellectual leader for further expanding the firm's capabilities. More specifically, s/he will be responsible for marketing and branding the team's expertise to create client/project collaboration opportunities. Through developing strong relationships with new and existing clients, s/he will be responsible for exceeding pre-established revenue objectives. The Principal will also fulfill a highly strategic role in support of the firm's success by: identifying innovative initiatives and implementing those; contributing as a strategic business partner to senior management; and developing short and long term goals and spearheading the implementation of related activities. The Principal will have demonstrated expertise and comfort in customer engagement and will play a key leadership role within the Customer Engagement COE which is a growing team within Trinity that uses data, insights and strategy to engage their customers (HCPs, patients, payers) to achieve intended outcomes in Commercial and Medical. Trinity has an industry leading data platform and tools that can accelerate clients' ability to action data by predicting and orchestrating the “next best action/engagement” for both the field and digital channel(s). Combining industry leading data, benchmarking, insights, methods and approaches with orchestration positions Trinity to effectively consult and guide our clients to improved impact using omnichannel strategies. With the support of assigned management and staff, s/he will lead and ensure superb delivery on client proposals and projects. The Principal will create business opportunities in close collaboration with other members of the Leadership Team.
Essential Functions
Client Development
Liaise with leadership and project team to ensure project outputs include strategically sound and actionable recommendations and answers to customer engagement client business questions, both high level and nuanced based on project type
Serve as the leadership level contact to lead discussions, oversee all presentations, and ensure thorough project implementations and quality deliveries.
Develop and grow business through lead and revenue generation, expansion of team and furthering team capabilities.
Source additional business by both effectively managing existing accounts/clients, and securing new accounts/clients.
Meet revenue goals individually and through managing project team revenues.
Proactively engage staff in business development opportunities as appropriate to assist with and facilitate their growth.
Be viewed by the client as Trinity's expert resource, and demonstrate external thought-partner relationship development capability with multiple clients.
Company Management / Leadership
Provide thought leadership in CE strategy in both client- and non-client-related activities (e.g., external conferences).
Support senior management as an innovative thought-leader with self-initiative and commitment to the firm's success.
Oversee budgets, exceed revenue goals and maintain expenses to ensure appropriate pricing and budget control.
Serve as the subject-matter expert on multiple therapeutic and/or practice areas, both internally and externally.
Lead internal and external initiatives that further the firm's status and capabilities.
Staff Development / Mentorship
Be accountable for overall progression of team members, with particular focus on development of Trinity leadership presence within Customer Engagement internally and externally
Lead and manage assigned teams, ensuring excellence in client deliverables and staff progression.
Proactively identify development opportunities for staff and supervisors, provide related guidance, and facilitate their success.
Be a mentor and guide staff and supervisors on professional growth.
Project Management
Develop and / or evaluate new business opportunities through the identification of follow-on work and new opportunities to foster the extension of current CE footprint within commercial and medical omnichannel and operations functions.
Field RFPs and develop first-pass proposals, primarily on CE and omnichannel opportunities; and as part of broader Trinity commercialization responses
Mobilize CE's capabilities to extend to current clients and their relevant counterparts within related functional groups (marketing, market planning, sales, operations, medical, medical affairs, analytics, insights and forecasting).
Oversee the successful delivery of client projects, guiding teams and taking ownership of the deliverables.
Set strategic direction for project activities, guiding supervisors on daily tasks and resource allocation.
Be an exemplary role model for producing quality results, ensuring high work ethics, professionalism and encouraging team work.
Qualifications
Position Requirements
Education: Preference for demonstrated interest in the life science field, with appreciation for advanced degree with a life science focus
Work Experience: 8+ years of experience years as a top performer within a top-tier biopharmaceutical / pharmaceutical strategy consulting firm serving industry leading clients and/or relevant omnichannel/digital transformation experience within pharma and biotech.
Omnichannel/CE experience and/or HCP marketing and analytics experience (5-7 years) in consulting or working in a related position within the health care industry
Other Skills:
Working knowledge of advanced consulting methodologies, tools, and techniques - with focus on: patient finding, HCP segmentation, CE/omnichannel roadmaps, benchmarking and org design, activation and engagement plans including application of advanced analytics, AI and technology solutions, optimization of omnichannel plans, marketing mix, performance analytics and reporting related activities
Excellent quantitative skills and direct experience with complex commercial analyses and assignments
Advanced project-management skills
Demonstrated success with client development
Successful team management and staff development
Above average proficiency in MSOffice Suite and other consulting-related software
Excellent communication (written and verbal) and interpersonal relations skills
Prioritization of hands-on involvement in delivering excellent client experience and project outcomes
Desire and ability to work in a dynamic, fast-paced environment
About Us
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Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current range is $210,000 - $250,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.
Trinity's Commitment to Diversity, Equity & Inclusion
Trinity Life Sciences is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Trinity is committed to the principles of diversity, equity, and inclusion and to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at Trinity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, disability, ethnicity, gender identity or expression, family, parental, or veteran status, and/or any other status based on identity or that is protected by the laws or regulations in the locations where we operate. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities.
For more information about Trinity's commitment to diversity, equity, and inclusion, you can visit our website.
Head of Customer Engagement
Team manager job in Florham Park, NJ
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Job Description
Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts
Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process
Develop a growth strategy focused both on financial gain and customer satisfaction
Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives
Qualifications
Must have +5 years' experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector
● Demonstrated ability to acquire and grow a client base, client retention skills
● Direct experience working for a digital agency, and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities
● Possess excellent relationship-building skills
● Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively
Additional Information
Regards,
Sara Tim
********** Ext-4390
Assistant Dental Office Manager
Team manager job in Saddle Brook, NJ
Come join one of the "Top 10 Emerging Groups to Watch", as voted by Group Dentistry Now! We are looking for an Assistant Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Ultimately, the Assistant Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.
Benefits for Full Time Employment:
Health Insurance, Bonus Pay, PTO, Paid Holidays, 401(K) and more!
Responsibilities
Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping
Schedule meetings and appointments
Organize the office layout and order stationery and equipment
Maintain the office condition and arrange necessary repairs
Partner with HR to update and maintain office policies as necessary
Organize office operations and procedures
Coordinate with IT department on all office equipment
Ensure that all items are invoiced and paid on time
Manage contract and price negotiations with office vendors, service providers and office lease
Manage office General and Administrative budget, ensure accurate and timely reporting
Provide general support to visitors
Assist in the onboarding process for new hires
Address employees' queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
Liaise with facility management vendors, including cleaning, catering and security services
Plan in-house or off-site activities, like parties, celebrations and conferences
Skills
Minimum 1 Year Proven experience as an in a supervisory front desk position.
Dental Office Management experience preferred
Knowledge of office administrator responsibilities, systems and procedures
Proficiency in MS Office (MS Excel and MS Outlook, in particular)
Hands on experience with office machines (e.g. fax machines and printers)
Familiarity with email scheduling tools, like Email Scheduler and Boomerang
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements
High School degree
Salary is commensurate with experience between $25-32
Team Lead, Market Operations
Team manager job in Camden, NJ
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
What you'll be doing
Mom's wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you'll always have a direct link to leadership at Carvana's home office in Phoenix. In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. Other duties as assigned.
What you should have
A Bachelor's degree from an accredited undergraduate institution.
At least five years of relevant experience in team leadership roles managing multiple employees.
Experience handling logistics.
An ability to operate in ambiguity with the grace of a gazelle ... not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna.
An appreciation for differences of opinion.
The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved.
The skills to examine processes and develop creative solutions.
An understanding that things will change. We need to know you are okay with that.
A willingness to roll up your sleeves, take on new assignments, and juggle many things at once.
In other words, you're a multitasking wizard!
What we'll offer in return
Full-Time Salary Position.
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skill set and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
A seat in one of the fastest-growing companies in the country.
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Must be able to read, write, speak, and understand English.
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Website Operations Manager
Team manager job in Parsippany-Troy Hills, NJ
Title - Website Operations Manager
Requirements:
Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
Partner with the business analyst to define and write detailed user requirements for the development team
Review and test functionality against requirements prior to new features being published
Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
Identify data driven decisions through analytics and testing.
Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime .
QUALIFICATIONS
Strong communication skills and ability to coordinate projects cross functionally
The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
Experience with Google Analytics 4 to inform decisions is strongly preferred.
Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management
EDUCATION and ADDITIONAL EXPERIENCE
Bachelor's Degree required; MBA or relevant Master's Degree preferred
5-8 years of experience in leading/managing website development in a large cross functional team environment
Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans