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The differences between technical advisors and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical advisor and a technical support specialist. Additionally, a technical advisor has an average salary of $106,686, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a technical advisor include java, customer service and provisioning. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Technical Advisor | Technical Support Specialist | |
| Yearly salary | $106,686 | $48,667 |
| Hourly rate | $51.29 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 118,740 | 157,425 |
| Job satisfaction | 5 | 4.6 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Technical advisors are experts in a specific field of knowledge, offering information and advice to those in the field. They develop applications, coordinate the activities of technicians, and provide technical expertise. They offer advice and suggestions to specialists. The skills they need to possess include multitasking abilities, attention to detail, and exceptional customer service. They are also required to be savvy in terms of information technology, business practices, and have significant experience in this field.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Technical advisors and technical support specialists have different pay scales, as shown below.
| Technical Advisor | Technical Support Specialist | |
| Average salary | $106,686 | $48,667 |
| Salary range | Between $79,000 And $143,000 | Between $30,000 And $76,000 |
| Highest paying City | Kentfield, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Perkins Coie | Meta |
| Best paying industry | Technology | Finance |
There are a few differences between a technical advisor and a technical support specialist in terms of educational background:
| Technical Advisor | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical advisors' and technical support specialists' demographics:
| Technical Advisor | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.7% Female, 27.3% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |