Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technical service representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a technical service representative and a certified medical technician. Additionally, a technical service representative has an average salary of $46,883, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a technical service representative include customer satisfaction, switches and LAN. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Technical Service Representative | Certified Medical Technician | |
| Yearly salary | $46,883 | $38,859 |
| Hourly rate | $22.54 | $18.68 |
| Growth rate | -4% | 5% |
| Number of jobs | 247,265 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 28% |
| Average age | 40 | 44 |
| Years of experience | 12 | 12 |
A Technical Service Representative is responsible for providing customer service with customers' technical and network issues. They perform troubleshooting procedures through remote communication to fix end-users' problems on their hardware and software systems.They diagnose the system failures according to the customers' descriptions and identify technical solutions to avoid the reoccurrence of the same problem. A Technical Service Representative must have excellent communication and technical skills to navigate systems and ensure that the customers receive the highest satisfaction.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Technical service representatives and certified medical technicians have different pay scales, as shown below.
| Technical Service Representative | Certified Medical Technician | |
| Average salary | $46,883 | $38,859 |
| Salary range | Between $28,000 And $78,000 | Between $28,000 And $53,000 |
| Highest paying City | Los Angeles, CA | Denton, TX |
| Highest paying state | New York | Alaska |
| Best paying company | Quaker Houghton | Favorite Healthcare Staffing |
| Best paying industry | Technology | Health Care |
There are a few differences between a technical service representative and a certified medical technician in terms of educational background:
| Technical Service Representative | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | - | University of Connecticut |
Here are the differences between technical service representatives' and certified medical technicians' demographics:
| Technical Service Representative | Certified Medical Technician | |
| Average age | 40 | 44 |
| Gender ratio | Male, 71.1% Female, 28.9% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 10.5% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.0% White, 56.5% American Indian and Alaska Native, 0.7% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 8% |