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Technical services manager vs director of technology and services

The differences between technical services managers and directors of technology and services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technical services manager and a director of technology and services. Additionally, a director of technology and services has an average salary of $126,814, which is higher than the $104,419 average annual salary of a technical services manager.

The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for a director of technology and services are project management, technical service, and healthcare.

Technical services manager vs director of technology and services overview

Technical Services ManagerDirector Of Technology And Services
Yearly salary$104,419$126,814
Hourly rate$50.20$60.97
Growth rate16%16%
Number of jobs186,807129,174
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a technical services manager do?

A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.

What does a director of technology and services do?

A director of technology and services is responsible for monitoring the operations in the technical side of an organization and managing the efficiency of network systems to ensure the stability and efficiency of business functions. Directors of technology and services oversee the safety and security of networks across the organization to prevent unauthorized access and leakage of data statistics. They also perform regular quality checks on the systems, improving users' interface, and upgrading network infrastructure to achieve the highest customer satisfaction.

Technical services manager vs director of technology and services salary

Technical services managers and directors of technology and services have different pay scales, as shown below.

Technical Services ManagerDirector Of Technology And Services
Average salary$104,419$126,814
Salary rangeBetween $67,000 And $161,000Between $92,000 And $173,000
Highest paying CityPhiladelphia, PASan Francisco, CA
Highest paying statePennsylvaniaNew York
Best paying companyCheniere EnergyCheniere Energy
Best paying industryTechnologyTechnology

Differences between technical services manager and director of technology and services education

There are a few differences between a technical services manager and a director of technology and services in terms of educational background:

Technical Services ManagerDirector Of Technology And Services
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technical services manager vs director of technology and services demographics

Here are the differences between technical services managers' and directors of technology and services' demographics:

Technical Services ManagerDirector Of Technology And Services
Average age4747
Gender ratioMale, 89.6% Female, 10.4%Male, 85.9% Female, 14.1%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.3% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technical services manager and director of technology and services duties and responsibilities

Technical services manager example responsibilities.

  • Manage the network connections using SNA/SNI and TCP/IP.
  • Manage customer escalations to closure for VMware s premier services customers.
  • Manage diverse technology groups for one of the largest securities broker-dealers.
  • Manage and execute the installation of over two thousand NT 4.0 workstations and printers.
  • Manage SAN implementation, reducing the number of servers, increasing bandwidth and reducing backup window.
  • Manage all HIPAA and SOX compliance audit interface for the technology operation, interfacing with internal and external auditors.
  • Show more

Director of technology and services example responsibilities.

  • Manage installation of all PBX systems in Pax locations.
  • Manage customer support and NOC support teams to update system and entertainment content.
  • Manage all move, add and change requests for internal PBX and voicemail system.
  • Project manage the requirements gathering, review, purchase, implementation and staff training of initial ERP system.
  • Manage client expectations and ensure project delivery in conformance with company software development life cycle methodologies (SDLC).
  • Manage all aspects of site performance including production, financial budgeting, SLA, customer support and human capital results.
  • Show more

Technical services manager vs director of technology and services skills

Common technical services manager skills
  • Project Management, 8%
  • Customer Service, 8%
  • Client Facing, 7%
  • Technical Support, 6%
  • Linux, 5%
  • Email Marketing, 4%
Common director of technology and services skills
  • Project Management, 7%
  • Technical Service, 7%
  • Healthcare, 6%
  • Cloud, 6%
  • Technical Support, 5%
  • Continuous Improvement, 4%

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