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Technical services manager vs information manager

The differences between technical services managers and information managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technical services manager and an information manager. Additionally, a technical services manager has an average salary of $104,419, which is higher than the $100,644 average annual salary of an information manager.

The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for an information manager are project management, SQL, and patients.

Technical services manager vs information manager overview

Technical Services ManagerInformation Manager
Yearly salary$104,419$100,644
Hourly rate$50.20$48.39
Growth rate16%16%
Number of jobs186,807109,735
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does a technical services manager do?

A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.

What does an information manager do?

An information manager is responsible for maintaining the safety and security of the company's network systems, preventing unauthorized access and malicious attempts at stealing information and confidential data. Information managers identify the organization's business needs to develop and design technology solutions with the help of system analysts and computer engineers. They schedule the configuration and upgrades of network infrastructure to avoid system downtimes and ensure efficient navigations and transitions. An information manager must have excellent critical-thinking and technical skills, especially in resolving network issues and monitoring technology projects.

Technical services manager vs information manager salary

Technical services managers and information managers have different pay scales, as shown below.

Technical Services ManagerInformation Manager
Average salary$104,419$100,644
Salary rangeBetween $67,000 And $161,000Between $69,000 And $145,000
Highest paying CityPhiladelphia, PASan Francisco, CA
Highest paying statePennsylvaniaCalifornia
Best paying companyCheniere EnergyExelixis
Best paying industryTechnologyPharmaceutical

Differences between technical services manager and information manager education

There are a few differences between a technical services manager and an information manager in terms of educational background:

Technical Services ManagerInformation Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technical services manager vs information manager demographics

Here are the differences between technical services managers' and information managers' demographics:

Technical Services ManagerInformation Manager
Average age4747
Gender ratioMale, 89.6% Female, 10.4%Male, 49.3% Female, 50.7%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.6% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technical services manager and information manager duties and responsibilities

Technical services manager example responsibilities.

  • Manage the network connections using SNA/SNI and TCP/IP.
  • Manage customer escalations to closure for VMware s premier services customers.
  • Manage diverse technology groups for one of the largest securities broker-dealers.
  • Manage and execute the installation of over two thousand NT 4.0 workstations and printers.
  • Manage SAN implementation, reducing the number of servers, increasing bandwidth and reducing backup window.
  • Manage all HIPAA and SOX compliance audit interface for the technology operation, interfacing with internal and external auditors.
  • Show more

Information manager example responsibilities.

  • Manage EBMS: including conversions, authorizing SQL patches and upgrades, and launch testing.
  • Manage VSEA's internal audit program including Sarbanes-Oxley (SOX) compliance and international audits.
  • Replace outsourced corporate VPN system with internally manage one.
  • Manage confidential patient database and bookkeeping records according to HIPAA federal regulations.
  • Plan and manage large infrastructure projects involving server consolidation, SAN implementation.
  • Lead efforts of vendor to implement new PBX system that increase functionality and improve overall reliability.
  • Show more

Technical services manager vs information manager skills

Common technical services manager skills
  • Project Management, 8%
  • Customer Service, 8%
  • Client Facing, 7%
  • Technical Support, 6%
  • Linux, 5%
  • Email Marketing, 4%
Common information manager skills
  • Project Management, 13%
  • SQL, 8%
  • Patients, 8%
  • PowerPoint, 7%
  • Data Analysis, 5%
  • Strong Analytical, 5%

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