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The differences between technical services managers and systems managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technical services manager and a systems manager. Additionally, a systems manager has an average salary of $107,156, which is higher than the $104,419 average annual salary of a technical services manager.
The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for a systems manager are customer service, project management, and patients.
| Technical Services Manager | Systems Manager | |
| Yearly salary | $104,419 | $107,156 |
| Hourly rate | $50.20 | $51.52 |
| Growth rate | 16% | 16% |
| Number of jobs | 186,807 | 145,551 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.
A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.
Technical services managers and systems managers have different pay scales, as shown below.
| Technical Services Manager | Systems Manager | |
| Average salary | $104,419 | $107,156 |
| Salary range | Between $67,000 And $161,000 | Between $75,000 And $152,000 |
| Highest paying City | Philadelphia, PA | San Francisco, CA |
| Highest paying state | Pennsylvania | California |
| Best paying company | Cheniere Energy | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a technical services manager and a systems manager in terms of educational background:
| Technical Services Manager | Systems Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between technical services managers' and systems managers' demographics:
| Technical Services Manager | Systems Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 89.6% Female, 10.4% | Male, 76.8% Female, 23.2% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |