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Technical services manager vs systems manager

The differences between technical services managers and systems managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technical services manager and a systems manager. Additionally, a systems manager has an average salary of $107,156, which is higher than the $104,419 average annual salary of a technical services manager.

The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for a systems manager are customer service, project management, and patients.

Technical services manager vs systems manager overview

Technical Services ManagerSystems Manager
Yearly salary$104,419$107,156
Hourly rate$50.20$51.52
Growth rate16%16%
Number of jobs186,807145,551
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 66%
Average age4747
Years of experience88

What does a technical services manager do?

A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.

What does a systems manager do?

A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.

Technical services manager vs systems manager salary

Technical services managers and systems managers have different pay scales, as shown below.

Technical Services ManagerSystems Manager
Average salary$104,419$107,156
Salary rangeBetween $67,000 And $161,000Between $75,000 And $152,000
Highest paying CityPhiladelphia, PASan Francisco, CA
Highest paying statePennsylvaniaCalifornia
Best paying companyCheniere EnergyMeta
Best paying industryTechnologyTechnology

Differences between technical services manager and systems manager education

There are a few differences between a technical services manager and a systems manager in terms of educational background:

Technical Services ManagerSystems Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technical services manager vs systems manager demographics

Here are the differences between technical services managers' and systems managers' demographics:

Technical Services ManagerSystems Manager
Average age4747
Gender ratioMale, 89.6% Female, 10.4%Male, 76.8% Female, 23.2%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technical services manager and systems manager duties and responsibilities

Technical services manager example responsibilities.

  • Manage the network connections using SNA/SNI and TCP/IP.
  • Manage customer escalations to closure for VMware s premier services customers.
  • Manage diverse technology groups for one of the largest securities broker-dealers.
  • Manage and execute the installation of over two thousand NT 4.0 workstations and printers.
  • Manage SAN implementation, reducing the number of servers, increasing bandwidth and reducing backup window.
  • Manage all HIPAA and SOX compliance audit interface for the technology operation, interfacing with internal and external auditors.
  • Show more

Systems manager example responsibilities.

  • Manage development teams which programme Java software applications to scan bar-code shipping labels and automate receipt and inventory processes.
  • Manage AutoCAD upgrades and tools.
  • Manage all aspects of PC and Macintosh technical support.
  • Install and manage small office computer network system running AutoCAD.
  • Define and manage execution of testing require for resolving FDA findings.
  • Lead cross-organization team to align company structure to employee base in PeopleSoft.
  • Show more

Technical services manager vs systems manager skills

Common technical services manager skills
  • Project Management, 8%
  • Customer Service, 8%
  • Client Facing, 7%
  • Technical Support, 6%
  • Linux, 5%
  • Email Marketing, 4%
Common systems manager skills
  • Customer Service, 12%
  • Project Management, 10%
  • Patients, 6%
  • Management System, 4%
  • Data Entry, 4%
  • Client Facing, 4%

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