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Technical services manager vs technical manager

The differences between technical services managers and technical managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a technical services manager, becoming a technical manager takes usually requires 1-2 years. Additionally, a technical manager has an average salary of $116,619, which is higher than the $104,419 average annual salary of a technical services manager.

The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for a technical manager are project management, infrastructure, and architecture.

Technical services manager vs technical manager overview

Technical Services ManagerTechnical Manager
Yearly salary$104,419$116,619
Hourly rate$50.20$56.07
Growth rate16%8%
Number of jobs186,807116,732
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 61%
Average age4740
Years of experience82

What does a technical services manager do?

A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.

What does a technical manager do?

A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.

Technical services manager vs technical manager salary

Technical services managers and technical managers have different pay scales, as shown below.

Technical Services ManagerTechnical Manager
Average salary$104,419$116,619
Salary rangeBetween $67,000 And $161,000Between $84,000 And $161,000
Highest paying CityPhiladelphia, PASan Francisco, CA
Highest paying statePennsylvaniaCalifornia
Best paying companyCheniere EnergyA.T. Kearney
Best paying industryTechnologyManufacturing

Differences between technical services manager and technical manager education

There are a few differences between a technical services manager and a technical manager in terms of educational background:

Technical Services ManagerTechnical Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technical services manager vs technical manager demographics

Here are the differences between technical services managers' and technical managers' demographics:

Technical Services ManagerTechnical Manager
Average age4740
Gender ratioMale, 89.6% Female, 10.4%Male, 83.7% Female, 16.3%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 8.0% Unknown, 5.6% Hispanic or Latino, 14.6% Asian, 6.4% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%14%

Differences between technical services manager and technical manager duties and responsibilities

Technical services manager example responsibilities.

  • Manage the network connections using SNA/SNI and TCP/IP.
  • Manage customer escalations to closure for VMware s premier services customers.
  • Manage diverse technology groups for one of the largest securities broker-dealers.
  • Manage and execute the installation of over two thousand NT 4.0 workstations and printers.
  • Manage SAN implementation, reducing the number of servers, increasing bandwidth and reducing backup window.
  • Manage all HIPAA and SOX compliance audit interface for the technology operation, interfacing with internal and external auditors.
  • Show more

Technical manager example responsibilities.

  • Lead efforts to establish asset and desktop /server management best practices.
  • Provide project management and KPIs development to ensure service levels are achieve and improve upon.
  • Project manage WebEx's customer call flow (IVRU) structure to meet both business and customer needs.
  • Lead project to implement Salesforce.com.
  • Manage high level support resources and evaluate XML technology against business requirements.
  • Optimize chemical formulas, manage chemical supply chain, troubleshoot laboratory and plant implementation.
  • Show more

Technical services manager vs technical manager skills

Common technical services manager skills
  • Project Management, 8%
  • Customer Service, 8%
  • Client Facing, 7%
  • Technical Support, 6%
  • Linux, 5%
  • Email Marketing, 4%
Common technical manager skills
  • Project Management, 7%
  • Infrastructure, 6%
  • Architecture, 6%
  • Java, 5%
  • Customer Service, 5%
  • Emerging Technologies, 4%

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