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The differences between technical services managers and technical supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a technical services manager, becoming a technical supervisor takes usually requires 2-4 years. Additionally, a technical services manager has an average salary of $104,419, which is higher than the $89,670 average annual salary of a technical supervisor.
The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for a technical supervisor are customer service, customer satisfaction, and patient care.
| Technical Services Manager | Technical Supervisor | |
| Yearly salary | $104,419 | $89,670 |
| Hourly rate | $50.20 | $43.11 |
| Growth rate | 16% | 8% |
| Number of jobs | 186,807 | 83,226 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 46% |
| Average age | 47 | 49 |
| Years of experience | 8 | 4 |
A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.
A technical supervisor is a leader who offers hands-on leadership for the staff members. Technical supervisors oversee employee performance in a certain department of the organization. They monitor the installation, repair, troubleshooting, and maintenance work of technicians. They supervise teams of technicians, oversee workers, and perform inspections on work orders. Their skills include leadership, confidence, problem-solving, empathy, and strong communication skills. They should also be compassionate, be able to manage time, and a problem solver.
Technical services managers and technical supervisors have different pay scales, as shown below.
| Technical Services Manager | Technical Supervisor | |
| Average salary | $104,419 | $89,670 |
| Salary range | Between $67,000 And $161,000 | Between $63,000 And $126,000 |
| Highest paying City | Philadelphia, PA | Sunnyvale, CA |
| Highest paying state | Pennsylvania | New Jersey |
| Best paying company | Cheniere Energy | SE2 |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a technical services manager and a technical supervisor in terms of educational background:
| Technical Services Manager | Technical Supervisor | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | SUNY College of Technology at Alfred |
Here are the differences between technical services managers' and technical supervisors' demographics:
| Technical Services Manager | Technical Supervisor | |
| Average age | 47 | 49 |
| Gender ratio | Male, 89.6% Female, 10.4% | Male, 78.7% Female, 21.3% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2% | Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 2.1% White, 67.8% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 11% | 4% |