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Technician system specialist vs systems support specialist

The differences between technician system specialists and systems support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technician system specialist and a systems support specialist. Additionally, a technician system specialist has an average salary of $80,694, which is higher than the $61,744 average annual salary of a systems support specialist.

The top three skills for a technician system specialist include database, technical support and troubleshoot. The most important skills for a systems support specialist are customer service, troubleshoot, and technical support.

Technician system specialist vs systems support specialist overview

Technician System SpecialistSystems Support Specialist
Yearly salary$80,694$61,744
Hourly rate$38.80$29.68
Growth rate10%10%
Number of jobs87,806159,364
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 54%
Average age4242
Years of experience22

What does a technician system specialist do?

In the information technology industry, a technical system specialist is in charge of developing and maintaining computer systems. Their responsibilities typically include providing technical support to clients and employees, identifying the needs of projects and programs, drafting designs and schematics, and producing regular progress reports. They may also address issues and concerns, troubleshoot, perform routine maintenance checks, and conduct repairs. Furthermore, a technical system specialist may supervise and train new staff members, all while implementing the company's policies and regulations.

What does a systems support specialist do?

A systems support specialist is responsible for assisting end-users on system issues, including network configuration and improving network infrastructure. System support specialists implement network strategies alongside the whole technology team to boost the system's efficiency and optimal performance. They create resolution reports for reference and write recommendations to prevent system defects and inconsistencies. A systems support specialist also handles network installations and upgrades, requiring them to have excellent technical skills and knowledge of programming languages.

Technician system specialist vs systems support specialist salary

Technician system specialists and systems support specialists have different pay scales, as shown below.

Technician System SpecialistSystems Support Specialist
Average salary$80,694$61,744
Salary rangeBetween $53,000 And $122,000Between $41,000 And $91,000
Highest paying CityJersey City, NJCentreville, VA
Highest paying stateNew JerseyVirginia
Best paying companyEmergent BioSolutionsKoch Industries
Best paying industryFinanceTechnology

Differences between technician system specialist and systems support specialist education

There are a few differences between a technician system specialist and a systems support specialist in terms of educational background:

Technician System SpecialistSystems Support Specialist
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 54%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Technician system specialist vs systems support specialist demographics

Here are the differences between technician system specialists' and systems support specialists' demographics:

Technician System SpecialistSystems Support Specialist
Average age4242
Gender ratioMale, 81.8% Female, 18.2%Male, 73.4% Female, 26.6%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.5% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technician system specialist and systems support specialist duties and responsibilities

Technician system specialist example responsibilities.

  • Manage updates to code for custom web interface for remote reimaging using SCCM OSD.
  • Use VMware to build and manage virtual PCs for testing, saving money, time and space.
  • Manage hardware inventory and procedure documentation using Microsoft SharePoint.
  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Customize XML, XSLT, XSL-FO, HTML, and CSS files in DITA-OT plug-ins.
  • Handle HTML and JavaScript, webpage development and maintenance.
  • Show more

Systems support specialist example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Configure VOIP IP communicators and manage user administration to ensure adequate telecommunication securely.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Administer SharePoint site updates and create documentation to aid users and expedite problem resolution.
  • Used JAXB to convert XML response to Java class objects.
  • Resolve errors within proprietary application on java, oracle and unix.
  • Show more

Technician system specialist vs systems support specialist skills

Common technician system specialist skills
  • Database, 7%
  • Technical Support, 6%
  • Troubleshoot, 6%
  • Cloud, 5%
  • PC, 4%
  • Customer Service, 4%
Common systems support specialist skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • PC, 5%
  • System Support, 4%
  • Computer System, 4%

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