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The differences between technician system specialists and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technician system specialist and a technician support tier. Additionally, a technician system specialist has an average salary of $80,694, which is higher than the $54,889 average annual salary of a technician support tier.
The top three skills for a technician system specialist include database, technical support and troubleshoot. The most important skills for a technician support tier are customer service, technical support, and phone calls.
| Technician System Specialist | Technician Support Tier | |
| Yearly salary | $80,694 | $54,889 |
| Hourly rate | $38.80 | $26.39 |
| Growth rate | 10% | 10% |
| Number of jobs | 87,806 | 109,671 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 37% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the information technology industry, a technical system specialist is in charge of developing and maintaining computer systems. Their responsibilities typically include providing technical support to clients and employees, identifying the needs of projects and programs, drafting designs and schematics, and producing regular progress reports. They may also address issues and concerns, troubleshoot, perform routine maintenance checks, and conduct repairs. Furthermore, a technical system specialist may supervise and train new staff members, all while implementing the company's policies and regulations.
A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.
Technician system specialists and technician support tiers have different pay scales, as shown below.
| Technician System Specialist | Technician Support Tier | |
| Average salary | $80,694 | $54,889 |
| Salary range | Between $53,000 And $122,000 | Between $38,000 And $78,000 |
| Highest paying City | Jersey City, NJ | Benicia, CA |
| Highest paying state | New Jersey | New York |
| Best paying company | Emergent BioSolutions | Scantron |
| Best paying industry | Finance | Technology |
There are a few differences between a technician system specialist and a technician support tier in terms of educational background:
| Technician System Specialist | Technician Support Tier | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 37% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technician system specialists' and technician support tiers' demographics:
| Technician System Specialist | Technician Support Tier | |
| Average age | 42 | 42 |
| Gender ratio | Male, 81.8% Female, 18.2% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.5% White, 54.8% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |