ALIVATION HEALTH, LLC
Integrated Health Center | Next Level You
Lincoln, NE 68526
A leader in integrated Mental Healthcare for over 20 years with Pharmacy, Primary Care, Aesthetics and Research divisions all in one location, where ideas and opinions are valued and expected, seeks an adaptable and compassionate candidate to join our Patient Experience Team in an innovative culture, putting the patient's health and well-being first.
CORE VALUES: Drive | Passion | Humility | Openness | Discipline
JOB TITLE: Front Desk Specialist
STATUS: Regular Full-Time
If you have a passion for the highest standard of patient care, enjoy a fast-paced full-cycle workflow, and possess an innate learning desire that resonates with our core values, we would like to meet you. Ultimately, you will play an important role on our team as a trusted administrative resource to the clinic.
TALENT:
Eager, determined to achieve success, and committed to making a difference every day
Compassionate and care deeply about our patients and their experience
Love what you do and where you work
Not afraid to ask questions and grow as a professional
Ability to have open, honest conversations with patients and team members
Self-motivated
Believe in integrity in everything you do
KEY RESPONSIBILITIES: (Job Description Available Upon Demand)
Supports and implements the practice mission and strategic vision within their respective departments.
Handles confidential information requiring professional discretion and compliance with protected health information, data integrity and security policies.
Welcomes and greets patients and visitors in the reception area in a helpful and friendly manner, creating a pleasant environment.
Checks-in patients, schedules appointments, verifies demographic information, ensures accurate check-out.
Schedules patient flow to clinic based on appointment policies and clinic expectations.
Exercises problem-solving and diplomacy in de-escalating patient frustrations and refers patients to the appropriate designated personnel.
Schedules appointments with appropriate provider.
Assists with telephone triage of calls from patients.
Assists patients with medical records-related task such as medication lists.
Other administrative duties as assigned to meet practice needs.
QUALIFICATIONS: High School Diploma | Knowledge of HIPAA Compliance Standards | Proficient In Electronic Medical Records (EMR) Systems, Microsoft Platforms & Keyboarding Skills | Fast-Paced Environment Multitasker | Advanced Telephone Skills | Medical Records Experience A Plus
EXPERIENCE: Previous Experience In A High-Volume Medical Clinic Setting
COMPENSATION: $19 Hour
COMPREHENSIVE BENEFITS PACKAGE:
Clinic-Owned, Innovative Aesthetic Environment
Discounted Primary Care Office Visits for Employees
Amazing Team Culture
Company Sponsored Events
No On-Call Shifts
No Nights or Weekends
Corporate Employee Discounts
Free Parking
91 Hours PTO
Seven Paid Holidays
Health Insurance (Employee Premium Allotment)
Dental Insurance
Vision Insurance
Short-Term & Long-Term Disability Insurance
Paid Life Insurance Policy
Employee Assistance Program (EAP)
Health Savings Account
401(k) Matching Retirement Plan
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: The Practice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$19 hourly 60d+ ago
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Clinic Receptionist
Common Spirit
Unit secretary job in Lincoln, NE
Job Summary and Responsibilities As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.
* Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
* Answer phone calls and direct them appropriately.
* Schedule appointments according to office guidelines.
* Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
* Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
* Prepare charts for patient appointments making sure all necessary information is complete.
Job Requirements
* High school diploma or equivalent required
* Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment.
Join us at Catholic Health Initiatives, and become a part of our faith-based health system.
#CHCLincoln #CHIClinics
Where You'll Work
CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.
In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient's experience and prep when they visit any of our clinics. We couldn't do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.
$27k-32k yearly est. 5d ago
Clinic Receptionist
Commonspirit Health
Unit secretary job in Lincoln, NE
Where You'll Work
CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.
In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient's experience and prep when they visit any of our clinics. We couldn't do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.
Job Summary and Responsibilities
As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.
Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.
Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.
Job Requirements
High school diploma or equivalent required
Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment.
Join us at Catholic Health Initiatives, and become a part of our faith-based health system.
#CHCLincoln #CHIClinics
$27k-32k yearly est. Auto-Apply 3d ago
Receptionist
Genesis Health Clubs 3.8
Unit secretary job in Lincoln, NE
Job DescriptionLooking for Full-Time, Available to work Weekends! We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring facility is clean and safe
Qualifications:
Previous customer service experience preferred
Strong communication and customer service skills
Upbeat and positive attitude!
Passion for health & fitness
Basic computer proficiency
Complete our short application today!
$23k-29k yearly est. 22d ago
Medical Receptionist-Bilingual Spanish/English M-F 7am-4pm
Bluestem Health 2.9
Unit secretary job in Lincoln, NE
Full-time Description
The Medical Receptionist serves as the front line for the medical team; greeting patients, collecting payments, verify billing information, scheduling appointments, directing incoming calls and performing all clerical duties necessary to prepare patient visits.
Essential Duties:
1. Welcomes patients and visitors by greeting in person or on the telephone.
2. Answers calls, within three rings whenever possible, in a courteous and professional manner.
3. Maintains confidentiality of personal and financial information.
4. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off/locking the computer before leaving it unattended.
5. Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
6. Keeps patient appointments on schedule by notifying provider of patients' arrival.
7. Answers patients questions and/or directs incoming calls to the appropriate staff member(s).
8. Maintains the reception and patient waiting areas.
9. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
10. Gathers third party payment information.
11. Establishes that each patient is offered and advised of the Sliding Fee Scale annually.
12. Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments.
13. Collects and maintains patient registration and utilization data for reports.
14. Works in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care.
15. Performs other necessary duties as required to support the clinic and ensure patient flow.
Requirements
1. High School diploma or GED required
2. One year of medical office experience preferred
3. Strong computer skills, including working knowledge of Microsoft Excel and Word
4. Bilingual preferred
5. Good oral and written communication skills
6. Highly organized, attentive to detail, quality and accuracy
7. High energy and a positive attitude
8. Strong commitment to customer service and professionalism
9. Ability to interrelate with a wide variety of people and cultures
10. Ability to work under pressure
11. Ability to maintain high level of confidentiality
12. An ability to fulfill their job requirements with minimal supervision
13. Ability to communicate effectively in person and on the telephone with the public, patients, and staff
$32k-36k yearly est. 6d ago
Bilingual (Spanish) Front Office
Drew Edmond-State Farm Agency
Unit secretary job in Lincoln, NE
Job Description
Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office!
State Farm Agency, located in Lincoln, NE has an immediate opening for a full-time Bilingual (Spanish) Front Office - State Farm Team Member. Must be fluent in both English and Spanish.
Responsibilities include but not limited to:
Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems.
Be the first point of contact and redirect calls or handle based on customer needs
Handle incoming and outgoing mail
Update policyholders contact information such as phone number and email address
Print and fax proof of insurance or send proof of insurance to the customer
As State Farm Agent Team Member, you will receive...
Base Pay plus Bonus and Commission (based on licensing and experience)
Opportunity for Quarterly salary raise based on production.
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual Spanish/English
Dependable and have a track record of providing excellent customer service to client
Quick learner with excellent phone skills/manners
Excellent communication skills - written, verbal and listening
Must have a dependable vehicle to and from work
Property and Casualty (must be able to obtain)
Life and Life license (must be able to obtain)
Must have a clean criminal background/ Background check will be performed
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-31k yearly est. 6d ago
BPN Medical Office Receptionist-Family Medicine of Ashland
Bryanlgh Medical Center
Unit secretary job in Lincoln, NE
Greets and assists patients and/or visitors in person or via telephone in a professional and courteous manner. Enters patient demographic and insurance information into the computer; completes filing/scanning and record maintenance tasks; and retrieves patient records for clinical staff and physicians. Schedules patient appointments and manages provider appointment schedules.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Answers all incoming calls and forwards callers to the appropriate party; obtains and relays accurate messages in a timely manner; retrieves answering service messages and forwards to appropriate provider or staff member.
3. *Presents a professional image and communicates effectively in person and via telephone or email.
4. *Schedules new and returning patient appointments and manages clinic provider appointment schedules as directed by office manager/supervisor.
5. *Accurately enter patient's demographics, including financial details, into the computer.
6. *Collects applicable co-pays from patients; electronically posts payment to patient's account.
7. Balances cash drawer.
8. *Scans/files patient information into medical record.
9. *Performs a variety of clerical tasks, which may include typing, alphabetizing, filing, photocopying, stuffing envelopes, preparing clinic form letters and obtaining disclosures for medical records.
10. *Prepares and provides patients with an estimate, if one is warranted, for their expected services. Collects and/or counsels on expected payment due.
11. Sorts and distributes incoming mail.
12. Maintains the orderliness of the front lobby; straightens magazines, toys and newspapers.
13. Keeps stationary supplies stocked and orderly; informs Office Manager/Supervisor of need to replenish items.
14. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
15. Participates in meetings, committees and department projects as assigned.
16. Performs other related projects and duties as assigned.
EDUCATION AND EXPERIENCE:
High school diploma or equivalency required. Knowledge of medical terminology desired. Minimum of one (1) year prior reception or office experience preferred.
$25k-31k yearly est. 24d ago
Front Desk (FT)
Nebraska Orthopaedic Center 4.4
Unit secretary job in Lincoln, NE
Job Title: Front Desk *Typical Schedule: Monday-Friday 6:15am-5pm (8-hour shift) Job Type: Full Time We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.
Essential Job Duties:
Greet and register patients in a prompt, pleasant, and helpful manner.
Verify patient demographic and insurance information and update in the medical record as needed.
Maintain and update current information on physicians' schedules ensuring that patients are scheduled properly.
Answer telephone, screen calls, take messages, and provide information.
Answer questions regarding patient appointments. Relay necessary messages to staff.
Oversee waiting area, coordinate patient movement, report problems and irregularities.
Maintain patient confidentiality and follow HIPAA Guidelines.
Attend meetings as required.
Desired knowledge, skills and/or other abilities:
Knowledge of clinic operating policies
Ability to effectively examine documents for accuracy and completeness
Ability to prepare records with attention to detail
Strong verbal and written communication skills
A team-player mentality and a willingness to provide support for co-workers
Self-motivated with the ability to multi-task while working in a fast pace environment
High School Diploma or GED with a minimum of one year experience in a medical office setting is preferred.
Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete's downtime so they can complete to the best of their ability.
EOE *Schedules can vary depending on department needs. Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Free parking
Health insurance
License reimbursement
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
$24k-29k yearly est. 11d ago
Family Medicine Front Desk Receptionist
York General 3.8
Unit secretary job in York, NE
Job Title: Front Desk Receptionist/Scheduler - Full Time (FT) and Part Time (PT) Department: YGFM Front Desk Reports to: Director of Front Desk and Scheduling
What You'll Do:
Greet patients, visitors, and staff with professionalism and warmth.
Schedule, confirm, and manage patient appointments.
Collect and process patient payments.
Accurately record demographic and insurance information.
Assist patients with paperwork and prepare medical records for visits.
Support the team with general clerical duties such as answering phones, routing calls, sorting mail, and maintaining office supplies.
Uphold patient privacy and comply with HIPAA guidelines.
Who We're Looking For:
A positive communicator with excellent people skills.
Organized and detail-oriented, able to juggle multiple tasks in a fast-paced environment.
Comfortable using computers and office technology.
Prior experience in a medical office and knowledge of medical terminology preferred (but not required).
High school diploma or equivalent required.
Why York General?
Join a patient-centered team where you can make a daily impact. We value professionalism, teamwork, and compassion in every interaction. This is a great opportunity for someone who enjoys helping others and thrives in a collaborative clinic environment.
$27k-32k yearly est. 60d+ ago
Receptionist - $20/hr! - Medical Setting
Amergis
Unit secretary job in Omaha, NE
$20 / hour 36 hours/week Day shift (8am-5pm), Monday - Friday Ongoing contract Omaha, NE Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$20 hourly 17d ago
Front Desk Receptionist
Us Foot and Ankle Specialists Careers
Unit secretary job in Omaha, NE
The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
Greet patients upon arrival and address questions and concerns
Answer incoming calls, provide information, transfer calls, and take messages as needed
Schedule appointments and manage multiple provider calendars
Register new patients and update existing patient demographics and financial information
Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
Maintain and update patient records through data entry, faxing, and scanning
Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
Review and update accounts receivable/payable changes since prior visits
Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
Prepare and process daily reports, deposit slips, and upload financial records to shared files
Review billing claims and denials; gather required information from providers or patients to resolve issues
Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience:
High School Diploma or GED equivalent
2+ years of administrative support experience in a medical environment preferred
Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
Excellent customer service and interpersonal skills
Ability to establish and maintain effective working relationships with patients, coworkers, and the public
Strong communication, multi-tasking, and problem-solving skills
Ability to thrive in a fast-paced and demanding work environment
Strong attention to detail and a commitment to achieving high levels of patient satisfaction
Ability to maintain confidentiality and uphold HIPAA compliance at all times
Sound judgment and discretion in handling sensitive information
Team-oriented mindset, flexibility, and a willingness to learn
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
Front Desk Receptionist Physical Requirements: The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
Sit, talk, hear, and use hands to write, type, or operate office equipment
Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
Perform repetitive motions, including reaching overhead and typing
Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
Maintain peripheral vision, depth perception, and focus adjustments
Front Desk Receptionist Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off
Paid Holidays
$26k-33k yearly est. 2d ago
Medical Receptionist - Cardiac Care Center
Nebraskamed
Unit secretary job in Omaha, NE
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Medical Receptionist
Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.
Work Schedule:
Monday - Friday: 8:00am - 4:30pm
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.
Be part of something extraordinary at Nebraska Medicine!
Required Qualifications:
Minimum of 16 years of age required.
Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
Demonstrated analytical, prioritization and organizational skills required.
Demonstrated flexibility and dedication to team environment required.
Effective communication skills required.
Preferred Qualifications:
High school education or equivalent preferred.
One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
Nursing Assistant or Medical Assistant preferred.
Knowledge of medical terminology preferred.
Experience with Microsoft Office, specifically Word and Excel preferred.
Depending on the position available, fluency in Spanish preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
$26k-32k yearly est. Auto-Apply 4d ago
Medical Office Appointment Clerk - Temporary (25866)
LTSi
Unit secretary job in Offutt Air Force Base, NE
MEDICAL OFFICE APPOINTMENT CLERK - TEMPORARY
ABOUT US:
Laredo Technical Services, Inc. provides staffing services to federal Government agencies all over the world. LTSi connects the right opportunities to the right people. With our experience in placing our Team Members throughout the United States and overseas, we excel at providing experienced, professional personnel for a wide range of Professional and Office Administration as well as Medical Services. Our goal is to provide the highest quality professionals in the industry.
LTSi's culture delivers a strong work ethic while going above and beyond with a sense of urgency. We are an employee-driven company. We strive for excellence every day, which is what sets us apart from all the other government contractors.
As a Certified Service-Disabled Veteran Owned Small Business (SDVOSB) Minority Business Enterprise (MBE) that provides a broad range of administrative, project management, and medical staffing support services, we are also honored to be a Member of the Military Spouse Employment Partnership (MSEP), and we encourage military spouses to apply for any of our positions for which they feel they are qualified.
JOB TITLE: Medical Office Appointment Clerk
GOVERNMENT AGENCY & LOCATION:
55th Medical Group
Ehrling Bergquist Clinic
2501 Capehart Road
Offutt AFB, Nebraska 68113
POSITION SUMMARY: Schedules appointments in Composite Health Care System (CHCS)/AHLTA for primary care, specialty, and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, including appointments for consult/referral specialty care within the MTF or at civilian facilities.
POSITION TIMING: Immediate hire upon completion of all background and security investigations.
DURATION OF WORK: 60-90 Days
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The responsibilities include, but are not limited to:
Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging, or other methods used for appointment requests.
Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
Maintains appointment schedules using T-Metrics or MHS Genesis.
Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
May be required to register patients not already in computer system, such as newborns.
Maintains accurate and up-to-date patient schedules and logs. Utilizes T-Metrics/MHS Genesis system tools (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options, or cancellation processing.
Validates basic MHS Genesis patient demographic information prior to booking appointment for patients. Makes required updates.
Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities.
Provides patient with specific visit instruction.
Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using T-Metrics or MHS Genesis per individual clinic guidelines.
If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.
QUALIFICATIONS:
Minimum typing speed of 50 WPM is required.
Speak and understanding the English language.
Standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
General medical ethics, telephone etiquette, and excellent communication and customer service skills.
EXPERIENCE:
At least 6 months of experience in medical office scheduling.
Customer Service Training/experience preferred.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.
EDUCATION:
High school diploma or General Educational Development (GED) equivalency.
Medical terminology desired.
BENEFITS:
Competitive salary based on experience and technical qualifications
Health, Dental, and Vision insurance
401(k) Retirement Plan
Vacation
Sick Leave
Disability & Life Insurance
11 Paid Federal Holidays including:
New Year's Day
Martin Luther King, Jr. Day
Presidents Birthday
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
Laredo Technical Services, Inc. (LTSi) is an Equal Opportunity/Affirmative Action Employer. We make employment decisions based on merit and qualifications, ensuring equal opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.
LTSi is committed to ensuring an accessible online application process for all individuals, including those with disabilities. We offer alternative application methods for candidates who are unable to complete the online application due to a disability or other need for accommodation. LTSi complies with the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans' Readjustment Assistance Act of 1974, and other relevant state and local laws. If you need assistance with an application due to a disability, please contact **********************.
$27k-34k yearly est. 11d ago
Dental Front Office Assistant
Affordable Dentures & Implants
Unit secretary job in Omaha, NE
We are looking for a Dental Front Office Assistant to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
ESSENTIAL FUNCTIONS:
Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily
Ensure patients are comfortable while in the office
Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing
Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)
Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier
Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances
Inventory and order office supplies and forms as instructed
Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers
Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office
Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly
Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department
Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed
May perform chair-side assisting as needed
Perform miscellaneous job-related duties as assigned
Minimal travel may be required for training and/or continuing education purposes
Other duties as assigned
Educational Requirements:
Must have 2 - 5 years' experience working in a dental office (including patient scheduling)
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Strong organization skills
Ability to work in a high volume, fast paced environment
Ability to multi-task
Leadership skills/experience
Dentrix experience preferred
CareCredit experience preferred
Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
$25k-32k yearly est. 15d ago
Medical Receptionist-Bilingual Spanish/English M-F 7am-4pm
Bluestem Health 2.9
Unit secretary job in Lincoln, NE
The Medical Receptionist serves as the front line for the medical team; greeting patients, collecting payments, verify billing information, scheduling appointments, directing incoming calls and performing all clerical duties necessary to prepare patient visits.
Essential Duties:
1. Welcomes patients and visitors by greeting in person or on the telephone.
2. Answers calls, within three rings whenever possible, in a courteous and professional manner.
3. Maintains confidentiality of personal and financial information.
4. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off/locking the computer before leaving it unattended.
5. Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
6. Keeps patient appointments on schedule by notifying provider of patients' arrival.
7. Answers patients questions and/or directs incoming calls to the appropriate staff member(s).
8. Maintains the reception and patient waiting areas.
9. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
10. Gathers third party payment information.
11. Establishes that each patient is offered and advised of the Sliding Fee Scale annually.
12. Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments.
13. Collects and maintains patient registration and utilization data for reports.
14. Works in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care.
15. Performs other necessary duties as required to support the clinic and ensure patient flow.
Requirements
1. High School diploma or GED required
2. One year of medical office experience preferred
3. Strong computer skills, including working knowledge of Microsoft Excel and Word
4. Bilingual preferred
5. Good oral and written communication skills
6. Highly organized, attentive to detail, quality and accuracy
7. High energy and a positive attitude
8. Strong commitment to customer service and professionalism
9. Ability to interrelate with a wide variety of people and cultures
10. Ability to work under pressure
11. Ability to maintain high level of confidentiality
12. An ability to fulfill their job requirements with minimal supervision
13. Ability to communicate effectively in person and on the telephone with the public, patients, and staff
$32k-36k yearly est. 4d ago
BPN Medical Office Receptionist-Southeast Lincoln Family Medicine
Bryanlgh Medical Center
Unit secretary job in Lincoln, NE
Greets and assists patients and/or visitors in person or via telephone in a professional and courteous manner. Enters patient demographic and insurance information into the computer; completes filing/scanning and record maintenance tasks; and retrieves patient records for clinical staff and physicians. Schedules patient appointments and manages provider appointment schedules.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Answers all incoming calls and forwards callers to the appropriate party; obtains and relays accurate messages in a timely manner; retrieves answering service messages and forwards to appropriate provider or staff member.
3. *Presents a professional image and communicates effectively in person and via telephone or email.
4. *Schedules new and returning patient appointments and manages clinic provider appointment schedules as directed by office manager/supervisor.
5. *Accurately enter patient's demographics, including financial details, into the computer.
6. *Collects applicable co-pays from patients; electronically posts payment to patient's account.
7. Balances cash drawer.
8. *Scans/files patient information into medical record.
9. *Performs a variety of clerical tasks, which may include typing, alphabetizing, filing, photocopying, stuffing envelopes, preparing clinic form letters and obtaining disclosures for medical records.
10. *Prepares and provides patients with an estimate, if one is warranted, for their expected services. Collects and/or counsels on expected payment due.
11. Sorts and distributes incoming mail.
12. Maintains the orderliness of the front lobby; straightens magazines, toys and newspapers.
13. Keeps stationary supplies stocked and orderly; informs Office Manager/Supervisor of need to replenish items.
14. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
15. Participates in meetings, committees and department projects as assigned.
16. Performs other related projects and duties as assigned.
EDUCATION AND EXPERIENCE:
High school diploma or equivalency required. Knowledge of medical terminology desired. Minimum of one (1) year prior reception or office experience preferred.
$25k-31k yearly est. 35d ago
Front Desk Closing Shift Part Time
Genesis Health Clubs 3.8
Unit secretary job in Lincoln, NE
Job DescriptionLooking for Front Desk Opener! responsible for opening the Club. Shift would start at 6:00 pm and club closes at 11:00 pm. - Getting the Club straightened up for the next day - Checking in Members - Answering Phones - Collecting Payments
- Keeping Towels in Motion
- Building relationship with Members
$24k-30k yearly est. 13d ago
Clinic Receptionist
Common Spirit
Unit secretary job in Omaha, NE
Job Summary and Responsibilities Incentives: Clothing Voucher up to $60 As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.
* Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
* Answer phone calls and direct them appropriately.
* Schedule appointments according to office guidelines.
* Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
* Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
* Prepare charts for patient appointments making sure all necessary information is complete.
Job Requirements
Education / Accreditation / Licensure (required & preferred):
* NA
Experience (required and preferred):
* 0 - 1 year healthcare experience preferred.
Where You'll Work
From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
$27k-32k yearly est. 9d ago
Bilingual Medical Office Receptionist
Bluestem Health 2.9
Unit secretary job in Lincoln, NE
Full-time Description
We are looking for a medical receptionist to join our team of professionals. This is a full-time (40 hours per week), non-exempt position.
The Medical Receptionist serves as the front line for the medical team; greeting patients, collecting payments, verify billing information and performing all clerical duties necessary to prepare patient visits.
Essential Duties:
Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries.
Maintains confidentiality of personal and financial information.
Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving unattended.
Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patients' arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Answers patients questions
Maintains the reception and patient waiting areas.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Gathers third party payment information and records charges
Establishes that each patient is offered and advised of the Sliding Fee Scale.
Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments.
Collects and maintains patient registration and utilization data for reports.
Work in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care.
Performs other necessary duties as required to support the clinic and ensure patient flow.
Requirements
High School diploma or GED required
Fluent in Burmese/Karen
One year of medical office experience preferred
Strong computer skills, including working knowledge of Microsoft Excel and Word
Bilingual preferred, but not required
Good oral and written communication skills
Highly organized, attentive to detail, quality and accuracy
High energy and a positive attitude
Strong commitment to customer service and professionalism
Ability to interrelate with a wide variety of people and cultures
Ability to maintain high level of confidentiality
An ability to fulfill their job requirements with minimal supervision
Ability to communicate effectively in person and on the telephone with the public, patients, and staff
Bluestem Health is an equal opportunity employer. There is no discrimination with regard to hiring, assignments, promotion or other conditions of staff employment because of race, creed, color, religion, veteran status, national origin, age, sex, marital status, sexual preference or a disability not pertinent to the assigned job.
$31k-36k yearly est. 60d+ ago
BPN Medical Office Receptionist-Bryan Urgent Care-Seward
Bryanlgh Medical Center
Unit secretary job in Seward, NE
Greets and assists patients and/or visitors in person or via telephone in a professional and courteous manner. Enters patient demographic and insurance information into the computer; completes filing/scanning and record maintenance tasks; and retrieves patient records for clinical staff and physicians. Schedules patient appointments and manages provider appointment schedules.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Answers all incoming calls and forwards callers to the appropriate party; obtains and relays accurate messages in a timely manner; retrieves answering service messages and forwards to appropriate provider or staff member.
3. *Presents a professional image and communicates effectively in person and via telephone or email.
4. *Schedules new and returning patient appointments and manages clinic provider appointment schedules as directed by office manager/supervisor.
5. *Accurately enter patient's demographics, including financial details, into the computer.
6. *Collects applicable co-pays from patients; electronically posts payment to patient's account.
7. Balances cash drawer.
8. *Scans/files patient information into medical record.
9. *Performs a variety of clerical tasks, which may include typing, alphabetizing, filing, photocopying, stuffing envelopes, preparing clinic form letters and obtaining disclosures for medical records.
10. *Prepares and provides patients with an estimate, if one is warranted, for their expected services. Collects and/or counsels on expected payment due.
11. Sorts and distributes incoming mail.
12. Maintains the orderliness of the front lobby; straightens magazines, toys and newspapers.
13. Keeps stationary supplies stocked and orderly; informs Office Manager/Supervisor of need to replenish items.
14. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
15. Participates in meetings, committees and department projects as assigned.
16. Performs other related projects and duties as assigned.
EDUCATION AND EXPERIENCE:
High school diploma or equivalency required. Knowledge of medical terminology desired. Minimum of one (1) year prior reception or office experience preferred.
How much does a unit secretary earn in Lincoln, NE?
The average unit secretary in Lincoln, NE earns between $21,000 and $36,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.