Are you a dedicated professional with a passion for customer service and a knack for building strong relationships? Do you thrive in a fast-paced environment where you can make a difference in people's lives? If so, we want you to join Ryan Bishoff State Farm Agency as an Agency Receptionist.
About Us:
At Ryan Bishoff State Farm Agency we are committed to providing exceptional insurance solutions tailored to our clients' needs. Our focus on customer satisfaction, responsiveness, and reliability sets us apart in the industry. We are looking for someone who shares our values and is eager to contribute to our success.
Key Responsibilities:
Customer Interaction: Serve as the primary point of contact for clients, addressing inquiries related to policies, claims, billing, renewals, and more.
Relationship Building: Cultivate strong relationships with clients by understanding their unique needs and priorities, ensuring their satisfaction and loyalty.
Timely Support: Respond promptly to customer inquiries and follow up on outstanding issues, maintaining a quick response rate.
Documentation: Accurately document all customer interactions in our CRM system to ensure thorough record-keeping.
Team Collaboration: Work closely with colleagues to ensure a seamless experience for customers and to meet the office's service goals.
What We're Looking For:
Previous experience in insurance or customer service is highly desirable.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
A proactive and customer-focused mindset.
What We Offer:
Hourly Rate: $20 per hour
Paid Time Off (PTO): Generous PTO to support your work-life balance
Company-provided Life Insurance
Opportunities for professional growth and development
A supportive, team-oriented workplace culture
$20 hourly 5d ago
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LGEIS Office Assistant
LGE Community Credit Union 4.3
Unit secretary job in Dallas, GA
This position is responsible for assisting staff by taking phone calls, checking emails, and directing client inquiries to the appropriate department. Additional duties of the LGEIS Office Assistant will include processing paperwork, reporting, and helping to maintain the highest quality of service possible. Job seekers should be organized professionals who bring a positive, problem-solving energy to the office. We are looking for a detail-oriented, friendly, and personable insurance office assistant.What You'll Do
Answers phone calls and emails from clients promptly, and directs inquiries/requests to the appropriate staff to ensure client satisfaction
Collects/inputs departmental data, prepares/distributes reports, maintains physical and electronic files to support LGEIS agents
Support LGEIS by maintaining carrier information which includes:
Statement reconciliation, Policy downloads/reconciliation, Gathering carrier promotional data for campaigns, Maintain vendor/carrier contacts via applicable formats
Highlight LGEIS services by creating and supporting online marketing, brochures, email campaigns, and social media
Plan community events to create marketing opportunities for our client base in order to foster brand awareness and visibility
Maintain agency/insurance company manuals to maintain compliance with state insurance commission regulations
Maintain Agency Calendar
Distributes mail, packages, or office supplies within CUSO/LGEIS
Proactively seek opportunities to gain and stay abreast of insurance industry knowledge
Maintain familiarity with and follow all policies, procedures and processes which have been established in order to meet compliance requirements of all applicable federal regulations. The regulations include but are not limited to the Privacy Act, Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), Reg. CC and Patriot Act
Who You Are
Required: High School Diploma
Required: 2+ years customer service experience
Required: Proficient in Microsoft Word, Excel, PowerPoint, and general office skills * Preferred: Property & Casualty Insurance industry experience
Must be able to maintain a high level of confidentiality
Ability to multi-task, strong attention to detail, and excellent time management skills
Ability to coordinate and carry out details efficiently
Excellent telephone etiquette
Human relation skills evidenced by both verbal and written communications
Proficient math and analytical skills
$27k-31k yearly est. 2d ago
Front Desk Receptionist
Summit Spine and Joint Centers
Unit secretary job in Rome, GA
Company Overview: Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care! Job Description Summary: Under general supervision of a licensed provider, as a Front Desk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position's primary locations will be for region 9 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours.
Region 9 Operating Schedule:
Rome (ASC): Tuesday-Friday 8am-5pm
Cartersville: Mondays 8am-5pm
Responsibilities: Communicating directly with patients and their needs Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts Checking out Patients: scheduling, referring, verifying prescription based on individual needs Assisting Patients to vehicle when necessary Effectively process messages between patients and administration or other medical offices Report to office manager and/or practice administrator Skills And Abilities: Must be willing to travel to other locations Must be willing to assist in the Ambulatory Surgery Centers Must be able to lift 45 pounds Must be responsive and comfortable with seeing and handling blood Detail-oriented Willingness to cross-train on all other clinical responsibilities Education And Experience: Experience using eClinicalWorks or other EHR system preferred 1-year clinical experience preferred Bachelor's Degree preferred, or equivalent combination of education, training, and experience
$24k-31k yearly est. 13d ago
Receptionist
Placesmart Agency
Unit secretary job in Rome, GA
DirectHire
Clerical Office Work, Answer Phones, Great Customer Service, Able Be Reliable (Be At Work Everyday), Willing To Learn Order Entry and Data Entry. Will Undergo A Drug Test And Background Check (NO Felonies) Pay Rate: $14/HR Resume Needed!
$14 hourly 60d+ ago
Medical Receptionist- Rome
Blood Assurance 4.1
Unit secretary job in Rome, GA
Job Description
Blood Assurance is seeking compassionate, dependable Medical Receptionist to work in our Rome, GA Facility. The work schedule for this position would be Monday- Friday 8AM-4PM. The pay for this position is $15. The duties of this job include being at the front desk welcoming donors, performing donor registration, and calling potential donors.
Qualified applicants should possess:
a high school degree or equivalent,
strong customer service skills with attention to detail,
a positive, caring attitude
We offer many benefits including:
Health/Dental/Vision Insurance
Flexible Spending Account
Employee Assistance Program for you and your family
Paid Time Off
401K
Wellness Program
Blood Assurance is a non-profit organization with a workforce of more than 300 employees. At Blood Assurance, our values are centered around LIFE: Laughter, Integrity, Family and Excellence. These values are embedded in our company culture. Come and join our team to be a part of this rewarding environment!
Qualified candidates are encouraged to submit an online application for consideration.
Blood Assurance is an Equal Opportunity Employer and a Tobacco Free Workplace.
$25k-30k yearly est. 14d ago
Front Office Associate- Rome Dental Partners
SGA Dental Partners
Unit secretary job in Rome, GA
At Rome Dental Partners, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.
We're growing and looking for outstanding professionals to join our team.
Front Office Associate - First Point of Contact
Why You'll Love Working With Us:
We take time to get to know our patients and provide care that's personalized and thoughtful.
You'll join a supportive team that values collaboration, communication, and growth.
We're committed to clinical excellence and making a positive impact every day.
What You'll Do:
Welcome patients and manage the check-in/check-out process
Schedule appointments, verify insurance, and answer phones
Maintain an organized and professional front desk environment
What You Need:
Experience in a dental or medical front office setting preferred
Comfortable with dental software and multitasking
Friendly, reliable, and detail-oriented
Benefits We Offer:
Paid Holidays and Paid Time Off (PTO)
401(k) Retirement Plan
Health and Vision Insurance
Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
Supplemental Coverage (Disability, Critical Illness, Accident)
Paid Scrub Allowance
Career Growth and Development Opportunities
At Rome Dental Partners, you're not just taking the next step in your career, you're joining a team that values quality care, respect, and long-term success.
We're proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.
Apply today-we'd love to meet you!
$22k-30k yearly est. Auto-Apply 35d ago
Front Desk Coordinator - Dawsonville, GA
The Joint Chiropractic 4.4
Unit secretary job in Calhoun, GA
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
- Full-Time & Part-Time Opportunities Available -
Benefits
$12 - $15/hr + Bonus Potential
Medical & Dental Benefits offered
Schedule Details
Availability to work weekdays and weekends
We close for lunch from 2:00-2:45 Monday-Friday
Full shifts required (work from open to close)
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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$12-15 hourly 30d ago
Central Registration
Therapy Partner Solutions Holdings
Unit secretary job in Marietta, GA
JOIN OUR TEAM
Join Atlanta Rehabilitation & Performance Center: An Exciting Medical Central Registration Opportunity!
Company Story
Delivering Clinical Excellence for Over 25 Years
Atlanta Rehabilitation & Performance Center is a well-established and fastest growing private practice in the metro Atlanta Area since 2000. With 16 private practice clinics, we are dedicated to delivering exceptional therapy services.
A Strong, Collaborative Team
Teamwork is our cornerstone. Our cohesive group of therapists is passionate about working together to deliver the highest quality care. We understand the importance of creating an environment where clinicians feel valued, heard, and empowered to advance in their careers.
Patients Are Our Priority
Each patient we treat receives the same level of care and attention we would want for ourselves and our own families. We take pride in providing personalized, expert physical therapy services in a welcoming and caring environment.
Our Commitment
High Level of Service: Personalized Care- We extend the same level of care to our patients as we would to a family member or professional athlete. We prioritize attention to detail and go above and beyond to assist our patients.
Accessibility: Swift Scheduling- Ensuring patients are scheduled within 24-48 hours, providing prompt and efficient service.
Active Approach: Progressive and Individualized Care- Emphasizing a progressive and individualized approach throughout the entire course of care to optimize patient outcomes.
Job Overview & Work Site
What We Treat
At our clinic, we primarily focus on musculoskeletal and orthopedic conditions, catering to a diverse patient population. Our caseload includes both non-surgical and post-operative cases, spanning across sport-specific rehabilitation, joint and spine management.
How We Do It
We believe in maintaining an optimal caseload to ensure we can dedicate valuable time to each patient, delivering the highest standard of care. Our approach is patient-centric, emphasizing individualized treatment and attention to detail.
Where Do You Want to Go
Join a thriving company with advancement opportunities. We're committed to helping you reach your professional milestones.
License & Experience
We are currently searching for a Central Registration Representative. This position requires superb customer service skills as well as the ability to multitask. Ideal candidates will enjoy working as part of a team environment, have a love of working with people, and have good organizational and communication skills. Some experience with medical administration is preferred.
The position is in person but there is some flexibility on clinic work location.
Responsibilities:
Responsible for registering all patients before service is rendered
Obtains demographic and financial (insurance) information from all patients and enters information into computer.
Explaining financial obligations to the patient as well as need for services.
Understanding of insurance, billing, and and able to explain details clearly to patients.
Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail
Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment
Preferred Skills:
High school diploma
One year office experience or twelve months secondary education which includes clerical training
Experience in an office setting or call center
Experience with medical insurance
Experience in a healthcare office
Must possess strong customer service skills (phone and in person)
Ability to work under deadlines and maintain critical thinking skills
Possess strong interpersonal skills, initiative, and good judgment
Proficient in typing
Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
Highly organized and schedule driven
Flexible with daily tasks
Benefits
Benefits for Full-Time Employees include but are not limited to:
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Min USD $17.50/Hr. Max USD $20.00/Hr.
$17.5-20 hourly Auto-Apply 38d ago
Office Receptionist
Farmers-Lievano Agency
Unit secretary job in Canton, GA
Job Description
Our office is
quickly growing
and we need someone who we can train to fit in our office team! Our Customer Service Representative / Receptionist needs to
exceed customer service standards
for current clients while also
assisting prospects as they call in
.
We offer Home - Auto - Life - Commercial sales with strong training support.
Opportunities for promotion/advancement into a well paying career available depending on effort, as well as additional sales commissions and bonuses averaging over $500/mo. once licensed.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Career Growth Opportunities
Tuition Reimbursement
Accident Insurance
Hospital Insurance
Vision Insurance
Dental Insurance
Disability Insurance
Responsibilities
CSR will focus on high level customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer!
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Attend to walk-in customers as needed.
Responds to all inquiries within specified timeframe.
Maintain outbound call volume as necessary.
Schedule appointments for sales staff to meet prospective customers.
Provide exceptional customer service including commission generating cross sell solutions.
No prior experience is necessary.
Apply for the position today by submitting the form and completing the assessment.
Requirements
Confident self-starter who works well independently.
Possess an upbeat, positive and enthusiastic attitude.
Must have the ability to multi-task.
Great customer service skills.
Strong work ethic within team structure.
Excellent communication skills.
Willingness to grow.
Bilingual ability a plus++.
$26k-34k yearly est. 19d ago
Front Desk Intake Coordinator - Bilingual Spanish & Portuguese
Atlanta Autism Center
Unit secretary job in Kennesaw, GA
Full-time Description
Join our Team!
Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations.
Scope
The Front Desk Intake Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management.
Job Type: Fulltime
Salary: $15- $22/ hour
Essential Duties and Responsibilities
Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner
Schedules, coordinates and tracks all incoming and outgoing referrals
Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff
Maintains order/cleanliness of assigned workstations
Insurance verification and collection of patient balances
Schedules, coordinates and tracks all incoming and outgoing referrals
Lab orders, processing and follow up on results
Maintains schedules of assigned providers and resource
Intake preparation including retrieving records from outside providers/institutions
Returning any online, email and fax inquiries
Appointment reminder calls as needed
Other duties and tasks as assigned by management
Requirements
Bilingual- Spanish preferred
Occasional travel to other centers as needed is required
Experience with ECW system is preferred
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instruction
Medical terminology
Ability to develop goals, prioritize, organize and make most efficient use of time
Ability to use individual judgment to solve problems and make decisions
Ability to operate a computer and basic office equipment
Demonstrated strong interpersonal, oral, and written communication skills
Ability to transfer knowledge in a precise manner
Non-Discrimination Statement: Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.
Salary Description $15- $22 / hour
$15-22 hourly 46d ago
Front Desk
Hightop Health LLC
Unit secretary job in Marietta, GA
Job Description
Hightop Health is the premier outpatient mental health group committed to setting the standard for what better mental health care looks like. Hightop's mission is to change lives with comprehensive, evidence-based, integrated mental health care, while creating an inspiring and innovative workplace culture that is both clinician-centric and patient outcome-driven. We believe everyone deserves access to mental health care that works-provided by top-tier clinicians who truly care-and treatment plans as unique as our patients, even for the most challenging of conditions. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate!
Clinic Location: 1012 Coggins Pl, Marietta, GA 30060
Hours of Operation: Mon -Thur 8:00am to 5:00pm, Fri 8:00am to 4:00pm
Salary Range: $15.00-$18.00/hr
Health Insurance: Medical, dental, vision
Paid Time Off, Paid Holidays & 401K Plan
Responsibilities:
Greet and welcome patients and visitors in a friendly and professional manner
Answer phone calls and direct them to the appropriate department or individual
Schedule appointments for patients and manage the appointment calendar
Collect patient information and update electronic medical records
Verify insurance coverage and assist with insurance billing processes
Maintain a clean and organized front desk area
Provide excellent customer service to ensure patient satisfaction
Assist with administrative tasks such as filing, faxing, and scanning documents
Ideal Candidate:
Previous experience as front desk admin in a medical office
Experience working with Athena or a similar EHR preferred
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Familiarity with phone systems and ability to handle high call volumes
Excellent organizational skills and attention to detail
Customer service-oriented mindset with a friendly and professional demeanor
$15-18 hourly 5d ago
Automotive Receptionist
Marietta Auto Sales 4.6
Unit secretary job in Marietta, GA
Full Job Description We are an Independent Dealership with locations in Marietta and Kennesaw. Our successful dealership is looking for an Experienced Automotive Receptionist to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Automotive Receptionist who receives and screens incoming calls, assesses the nature of inquiries, and directs callers to appropriate destinations. Responsibilities include responding to basic inquiries, managing call routing, recording messages, and providing essential information to all callers. We have new direction and support that's looking to the future. It's time to turn your job into a career and achieve what's yours! The ideal candidate will be a dynamic leader with a proven track record of delivering exceptional customer service skills.
For this role, you'll need:
High School Diploma or higher
A professional appearance
A clean driving record & valid driver's license
Must be authorized to work in the USA
Must be able to pass pre-employment testing to include background checks.
In this role, you'll:
When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests)
Treats all co-workers, customers, and vendors professionally and with respect.
Demonstrates consistent adherence to company policies and procedures.
Consistently maintains a clean and organized workspace.
Consistently maintains a professional appearance and strictly adheres to the established dealership dress code.
Greets walk-in customers and determines the nature of their visit and maintains guest log.
Answers incoming phone calls. Directs the caller to the appropriate department or individual or takes a thorough message.
Maintains caller log, edits CRM with caller info.
Communicates with callers and visitors in a professional, friendly and efficient manner as per established in store process
Monitors and keeps sufficient check and paper/office supplies in the office
Organizes and maintains a mailing system.
Communicates messages to the appropriate parties in a timely manner.
Assists with clerical duties as requested.
Assist CR Manager in resolving complaints and all correspondence with customers.
Assists with CSI reports.
Enters CSI information into computer
Processes CSI information according to CSI Relations Manager.
Reports on time to work and follows the schedule provided for you. Call the supervisor if he/she cannot be to work on time.
Our organization is a family-owned and operated enterprise, demonstrating a comprehensive understanding of the requirements for business growth from inception. In contrast to other employers, our focus is not primarily on past accomplishments, but rather on an individual's potential for future achievements.
Benefits
Insurance: medical, vision, dental
Life Insurance
401(k)
PTO and holidays
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives
Internal career advancement opportunities
Job Type: Full-time
Pay: $15. Compensation is commensurate with experience.
$15 hourly 27d ago
Front Office II
Beacon Oral Specialists
Unit secretary job in Calhoun, GA
We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.
Responsibilities:
Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities.
Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.
Required Qualifications:
High school diploma or equivalent is required.
1 or more years of experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is required.
Proficiency in computer software applications.
Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
Professional language and customer service mindset
Effective written and verbal communication skills
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.
Schedule:
Monday to Friday, 8am-5pm
Benefits:
401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Referral Program
Special Requirements:
Woking in-office is an essential function to this job.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$25k-33k yearly est. 19d ago
Medical Receptionist (Bilingual, Spanish/English)
Georgia Spine & Orthopedics
Unit secretary job in Dalton, GA
Job DescriptionDescription:
Georgia Spine & Orthopaedics is a comprehensive spine and orthopedics care provider in Georgia. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Dalton, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.
We are growing and seeking an enthusiastic Medical Receptionist to join our Dalton and Chattanooga team.
Our ideal candidate is bilingual, willing to travel between our Dalton and Chattanooga offices, has a strong desire to help others, and works well on a team.
The Medical Receptionist serves as the first point of contact with each of our customers. This position includes greeting patients, checking in and out, and answering phones. It reports directly to the office manager of the assigned location.
Medical Receptionist Responsibilities
Ensuring all appointments have been scheduled appropriately with the correct provider, time, and location.
Ability to answer general questions for patients, such as:
Account Balances (The back office determines the balance due and communicates via a note in the system for the Front office to collect).
Driving directions to locations.
Appropriate fax numbers for patient information to be sent.
Obtaining correct and up-to-date information on all patients at the time of scheduling and confirming information at the time of registration.
Ensure all co-payments and outstanding balances are collected at the time of registration.
Facilitate calls to the appropriate venue.
Verifying insurance for eligibility and confirming that the necessary authorization for procedures has been obtained.
Scrubbing/prepping all assigned charts on scheduled days.
Check to see if registration has been updated (should be updated every 3 months).
Check to see if your medical history has been updated (should be updated at least once every calendar year).
Make sure insurance eligibility has been verified.
Check for BALANCES and confirm if they need to be collected.
Communicate in notes the information that needs to be collected on patients at the time of registration.
If the patient is new, have a packet ready for them to complete when they arrive, with any other pertinent information.
Maintain good client relations and provide excellent customer service to our patients.
Assist the Office Manager and team in developing policies and plans that will improve the patient flow and minimize patient complaints.
Conduct the research necessary to resolve issues with customers without having to escalate for additional guidance.
Display critical thinking skills in interactions with others.
Utilize effective listening, verbal, and written communication skills when working with others.
Reconcile appointments at the end of each day and provide the Billing Supervisor with the reconciliation.
Document in the notes section of every account when any action is taken, indicating the action, and the next step to resolution, and create a task indicating the next step with a due date for follow-up.
Follow up on all accounts promptly (at least within 30 days) where action was taken to ensure the issue was resolved.
Other duties as assigned or requested.
Requirements:
Candidates must meet the following requirements to be considered:
Medical Experience
Bi-lingual
Medical terminology or the aptitude to learn
Travel is required
Medical Receptionist Benefits and Perks
A great benefits package includes medical, dental, vision, and multiple add-on options.
Paid time off
Paid holidays
Mileage reimbursement and travel stipends are available
$27k-33k yearly est. 10d ago
Medical Receptionist
American Family Care Chamblee 3.8
Unit secretary job in Kennesaw, GA
Job DescriptionBenefits/Perks
Great small business work environment
Flexible scheduling
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$24k-29k yearly est. 5d ago
Medical Front Desk Receptionist
MP RPO
Unit secretary job in Marietta, GA
Job Description
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and record keeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
$24k-31k yearly est. 7d ago
Receptionist
Jim Ellis Audi Marietta
Unit secretary job in Marietta, GA
Come join one of the largest privately-owned family of dealerships in Georgia at Jim Ellis Automotive Group, where you can always expect the best!
We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team at Audi Marietta today!
What Jim Ellis has to Offer You:
Weekly Pay Checks
Employee discounts on products, services, and vehicle purchases
Closed on Sundays + 6 Employer-Paid Holidays + Paid Time Off
Employee Referral Program of up to $500 per referral
Medical, Dental, and Vision Insurance
401k
Provided lunch on Saturdays
Career advancement opportunities and promotions from within
Paid Training
Long-term and Short-term Disability
Employee Assistance Program
$10,000 company-paid basic life insurance for full-time employees (additional coverage available)
Continued Education opportunities with Dale Carnegie and DeVry University
Shift Availability: FILL IN AS NEEDED
Your Responsibilities & Essential Job Duties:
Greets showroom customers and determines the nature of their visit
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message
Communicates with callers and visitors in a professional, friendly, and efficient manner
Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other method established by the dealership
Enters data into prospect tracking system and runs prospect reports for manager weekly
Communicates messages to the appropriate parties in a timely manner
Types memos, correspondence, reports, and other documents
Assists service customers during the morning and evening service rush whenever possible
Assists with clerical duties as requested
Maintains a professional appearance
Job Requirements & Qualifications:
High school diploma or equivalent preferred
Must be authorized to work in the US
Must have a valid Driver's License
Minimum of 18 years of age to be able to drive for the company
Excellent communication and customer service skills
Why Jim Ellis?
Jim Ellis Automotive Group is a family-owned and operated company with over 50 years of experience in the automotive industry. Our guiding principle is to be the best automobile retail organization for the franchises we represent in the communities we serve. With the help of our employees, we strive to provide the best quality in the areas of vehicle sales and service for all clients and prospects. With your help, we can continue to enhance our long-standing reputation of fostering a family atmosphere that generates highly-satisfied customers and employees. Selling and servicing vehicles is what we do, but taking care of people is who we are!
Apply now!
We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include background check, drug screening and MVR.
$22k-29k yearly est. 60d+ ago
Medical Office Registrar - HPG Convenient Care Murray - FT (75024)
Hamilton Health Care System 4.4
Unit secretary job in Dalton, GA
Hours: Monday - Friday 7AM - 7PM, Saturday and Sunday 8AM - 2PM
The Registrar is a multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, co-pay collections, time of service account management, charge entry, appropriate cash and end-of day closure procedures.
The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verify patient pertinent demographic, pertinent historical medical records from a referral source, and financial data prior to, or during each patient visit. Obtain copies of relevant documents, most recent insurance cards and where applicable, verify eligibility of insurance and obtain authorization for services as necessary. Collect required payments or make necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patients, manage cash drawers according to established protocols, post cash to patients accounts, and manage patient responsible account balances at the time of service. These and additional duties as assigned will be performed in a courteous and professional manner.
Collaborative interaction with patients, physicians, other staff members and management, excellent customer service and accurate processing of all front-end functions are integral to the success of this individual.
Qualifications
JOB REQUIREMENTS
EDUCATION: Completion of a high school diploma. College level courses preferred.
EXPERIENCE: Relevant front-desk and customer related experience, preferably within a physician practice.
SKILLS: Working knowledge of medical software programs and PC skills. Experience with Athena a plus. General knowledge of medical procedural coding (CPT/ICD10) preferred. Must possess excellent customer service skills; good written and verbal communication skills, and the ability to work in a team environment. Proficient at typing for data entry into EMR. CPR/BLS preferred by some practices; if preferred must have current CPR/BLS or obtain within 30 days of transfer/hire date.
Full-Time Benefits
403(b) Matching (Retirement)
Dental insurance
Employee assistance program (EAP)
Employee wellness program
Employer paid Life and AD&D insurance
Employer paid Short and Long-Term Disability
Flexible Spending Accounts
ICHRA for health insurance
Paid Annual Leave (Time off)
Vision insurance
$30k-34k yearly est. 2d ago
Front Desk Coordinator I
Smile Doctors
Unit secretary job in Dalton, GA
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$25k-33k yearly est. 2d ago
Marietta East Cobb - Part Time Receptionist
Sev Laser 3.7
Unit secretary job in Marietta, GA
Join our Team!
Sev Laser has 40+ locations all over the country and currently expanding ! With the partnership of our amazing team, we are able to expand all across the nation. With the fast growth of our company comes amazing career opportunities for our staff in leadership
Becoming a Team Member:
SEV Laser admin staff are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!
Responsibilities:
Greet and welcome clients as they arrive at the facility.
Answer phone calls and respond to inquiries in a professional and timely manner.
Schedule appointments and manage the calendar for the team.
Educate clients about our services and promotions, effectively communicating the benefits of our offerings.
Assist in the sales process by identifying client needs and recommending appropriate services.
Process payments and maintain accurate financial records.
Ensure the reception area is clean, organized, and welcoming.
Collaborate with the team to meet sales targets and contribute to overall business goals.
Handle client concerns or complaints with professionalism and empathy.
Skills & Qualifications:
Previous experience in a receptionist or customer service role is preferred.
Strong sales skills with a proven track record of meeting or exceeding targets.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Zenoti scheduling software is preferred.
A positive attitude and a passion for the beauty and wellness industry.
Scheduling Requirements:
Must be available to work 2-3 days per week including weekends
Including Holidays.
Must be available to work from 9:30am-7:30pm each day.
Perks & Benefits:
Position pays a competitive hourly rate + Commission Sales
Discounts on all services offered
Flexible scheduling
The average unit secretary in Rome, GA earns between $20,000 and $35,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.