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Warranty administrator vs front desk manager

The differences between warranty administrators and front desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a warranty administrator and a front desk manager. Additionally, a front desk manager has an average salary of $40,802, which is higher than the $37,408 average annual salary of a warranty administrator.

The top three skills for a warranty administrator include dealership, warranty claims and warranty receivables. The most important skills for a front desk manager are front desk operations, reservations, and customer service.

Warranty administrator vs front desk manager overview

Warranty AdministratorFront Desk Manager
Yearly salary$37,408$40,802
Hourly rate$17.98$19.62
Growth rate-4%-
Number of jobs50,80754,551
Job satisfaction4-
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 47%
Average age4747
Years of experience66

What does a warranty administrator do?

The warranty administrator handles all issues concerning product warranties, applications, problems, and claims. Warranties constitute a significant part of customer care. The warranty administrator inspects warranty claims if eligible and expedite requests after passing all requirements for granting a warranty claim. The warranty administrator organizes all customer information concerning warranties and stores it securely. The administrator is also responsible for generating reports for the management to analyze and assess.

What does a front desk manager do?

A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.

Warranty administrator vs front desk manager salary

Warranty administrators and front desk managers have different pay scales, as shown below.

Warranty AdministratorFront Desk Manager
Average salary$37,408$40,802
Salary rangeBetween $28,000 And $49,000Between $27,000 And $59,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-RH
Best paying industry-Hospitality

Differences between warranty administrator and front desk manager education

There are a few differences between a warranty administrator and a front desk manager in terms of educational background:

Warranty AdministratorFront Desk Manager
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Warranty administrator vs front desk manager demographics

Here are the differences between warranty administrators' and front desk managers' demographics:

Warranty AdministratorFront Desk Manager
Average age4747
Gender ratioMale, 27.7% Female, 72.3%Male, 31.4% Female, 68.6%
Race ratioBlack or African American, 9.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.5% White, 61.4% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between warranty administrator and front desk manager duties and responsibilities

Warranty administrator example responsibilities.

  • Implement and manage all phases of the manufacturer's vehicle warranty for Mercedes and Nissan.
  • Manage complex litigation and business bankruptcy filings.
  • Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
  • Contact Chrysler and Honda regarding outstanding warranty claims.
  • Process & finalize warranty paperwork for Audi & Porsche.
  • Process all warranty tickets for each brand including Hyundai, Volkswagon, Mitsubishi and Audi.
  • Show more

Front desk manager example responsibilities.

  • Manage vendor relationships in support of CRM and sales reporting projects.
  • Serve as a point of escalation for guest problem resolution and manage all VIP special guests and execution of requests.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct a team of three, successfully providing resolution to daily incidents, meeting SLA and KPI objectives.
  • Supervise entire front of the house functions including front desk and concierge personnel, bell staff and PBX associates.
  • Utilize Marriott policies and procedures to train new employees and keep proper records to relay training progress to hotel supervisors.
  • Show more

Warranty administrator vs front desk manager skills

Common warranty administrator skills
  • Dealership, 29%
  • Warranty Claims, 5%
  • Warranty Receivables, 4%
  • ADP, 3%
  • Journal Entries, 3%
  • Chrysler, 3%
Common front desk manager skills
  • Front Desk Operations, 16%
  • Reservations, 15%
  • Customer Service, 11%
  • Guest Service, 8%
  • Room Availability, 5%
  • Customer Satisfaction, 5%

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