Warranty administrator vs front end supervisor

The differences between warranty administrators and front end supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a warranty administrator and a front end supervisor. Additionally, a warranty administrator has an average salary of $37,408, which is higher than the $29,173 average annual salary of a front end supervisor.

The top three skills for a warranty administrator include dealership, warranty claims and warranty receivables. The most important skills for a front end supervisor are customer service, sales floor, and end loaders.

Warranty administrator vs front end supervisor overview

	Warranty Administrator	Front End Supervisor
Yearly salary	$37,408	$29,173
Hourly rate	$17.98	$14.03
Growth rate	-4%	-
Number of jobs	50,807	127,230
Job satisfaction	4	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 34%
Average age	47	47
Years of experience	6	6

What does a warranty administrator do?

The warranty administrator handles all issues concerning product warranties, applications, problems, and claims. Warranties constitute a significant part of customer care. The warranty administrator inspects warranty claims if eligible and expedite requests after passing all requirements for granting a warranty claim. The warranty administrator organizes all customer information concerning warranties and stores it securely. The administrator is also responsible for generating reports for the management to analyze and assess.

What does a front end supervisor do?

A front end supervisor is an employee who provides support to the departmental for all front end processes. Front end supervisors communicate with customers about their orders to obtain efficient feedbacks for all services. They train store office associates and care representatives so that proper coverage of the store ensures in handling all customer issues conveniently. To be efficient in handling customer issues, front end supervisors must have multitasking and communication skills as well as possess the ability to work well under pressure.

Warranty administrator vs front end supervisor salary

Warranty administrators and front end supervisors have different pay scales, as shown below.

	Warranty Administrator	Front End Supervisor
Average salary	$37,408	$29,173
Salary range	Between $28,000 And $49,000	Between $23,000 And $36,000
Highest paying City	-	Los Angeles, CA
Highest paying state	-	Hawaii
Best paying company	-	House of Blues
Best paying industry	-	Retail

Differences between warranty administrator and front end supervisor education

There are a few differences between a warranty administrator and a front end supervisor in terms of educational background:

	Warranty Administrator	Front End Supervisor
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Warranty administrator vs front end supervisor demographics

Here are the differences between warranty administrators' and front end supervisors' demographics:

	Warranty Administrator	Front End Supervisor
Average age	47	47
Gender ratio	Male, 27.7% Female, 72.3%	Male, 28.0% Female, 72.0%
Race ratio	Black or African American, 9.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.5% White, 61.4% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between warranty administrator and front end supervisor duties and responsibilities

Warranty administrator example responsibilities.

Implement and manage all phases of the manufacturer's vehicle warranty for Mercedes and Nissan.
Manage complex litigation and business bankruptcy filings.
Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
Contact Chrysler and Honda regarding outstanding warranty claims.
Process & finalize warranty paperwork for Audi & Porsche.
Process all warranty tickets for each brand including Hyundai, Volkswagon, Mitsubishi and Audi.

Front end supervisor example responsibilities.

Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
Compare the total amount that are personally count with the total amount that are calculated by the POS reports or register
Assist in training all cashiers in all front-end policies, including training new cashiers on POS system and cross-training other associates.
Used exceptional interpersonal skills in assisting guests with questions regarding directions, dinner reservations, transportation and travel requests.
Perform a variety of functions including greeting & receiving customers, bagging groceries, and cleaning register and belts throughout shift.
Prepare and bag groceries to customer specifications.

Warranty administrator vs front end supervisor skills

Common warranty administrator skills

Dealership, 29%
Warranty Claims, 5%
Warranty Receivables, 4%
ADP, 3%
Journal Entries, 3%
Chrysler, 3%

Common front end supervisor skills

Customer Service, 12%
Sales Floor, 10%
End Loaders, 10%
Professional Environment, 9%
Store Management, 8%
Retail Environment, 8%

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Warranty Administrator
Warranty Administrator vs Front End Supervisor

Updated January 8, 2025

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