Warranty clerk vs call center representative

The differences between warranty clerks and call center representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a warranty clerk and a call center representative. Additionally, a call center representative has an average salary of $31,549, which is higher than the $30,364 average annual salary of a warranty clerk.

The top three skills for a warranty clerk include schedule appointments, service appointments and data entry. The most important skills for a call center representative are strong customer service, customer service, and patients.

Warranty clerk vs call center representative overview

	Warranty Clerk	Call Center Representative
Yearly salary	$30,364	$31,549
Hourly rate	$14.60	$15.17
Growth rate	-4%	-4%
Number of jobs	66,587	133,579
Job satisfaction	-	3
Most common degree	High School Diploma, 36%	High School Diploma, 37%
Average age	40	40
Years of experience	12	12

Warranty clerk vs call center representative salary

Warranty clerks and call center representatives have different pay scales, as shown below.

	Warranty Clerk	Call Center Representative
Average salary	$30,364	$31,549
Salary range	Between $24,000 And $36,000	Between $25,000 And $39,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	University of California, Berkeley
Best paying industry	-	Finance

Differences between warranty clerk and call center representative education

There are a few differences between a warranty clerk and a call center representative in terms of educational background:

	Warranty Clerk	Call Center Representative
Most common degree	High School Diploma, 36%	High School Diploma, 37%
Most common major	Business	Business
Most common college	-	-

Warranty clerk vs call center representative demographics

Here are the differences between warranty clerks' and call center representatives' demographics:

	Warranty Clerk	Call Center Representative
Average age	40	40
Gender ratio	Male, 14.8% Female, 85.2%	Male, 27.4% Female, 72.6%
Race ratio	Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.3% Asian, 5.8% White, 55.3% American Indian and Alaska Native, 0.6%	Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.6% Asian, 6.1% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between warranty clerk and call center representative duties and responsibilities

Warranty clerk example responsibilities.

Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
Complete titles & MSO's & send them to the DMV.
Record accounting payments and verify balance into ADP systems.
Used ADP computer program daily to create, correct, and print service invoices.
Perform duties of clerk, cashier and receptionist for Mitsubishi, Hyundai and Pontiac.
Track CSI performance for Kia, and provide solutions on how to increase performance.

Call center representative example responsibilities.

Manage Facebook and patient communication programs.
Provide member eligibility and referral status information to patients adhering to HIPAA guidelines.
Follow all current Medicare, Medicaid and commercial insurance regulations and requirements to ensure continual compliance.
Document all relevant information regarding patients and providers while abiding by all HIPAA and associate patient confidentially requirements.
Navigate several screens and windows.
Install windows, doors, cabinets, flooring.

Warranty clerk vs call center representative skills

Common warranty clerk skills

Schedule Appointments, 24%
Service Appointments, 17%
Data Entry, 7%
Customer Service, 7%
RV, 7%
Warranty Receivables, 6%

Common call center representative skills

Strong Customer Service, 80%
Customer Service, 4%
Patients, 2%
Data Entry, 2%
Troubleshoot, 1%
Inbound Phone Calls, 1%

Warranty Clerk vs. similar jobs

Warranty Clerk related careers

Warranty Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Warranty Clerk
Warranty Clerk vs Call Center Representative

Updated January 8, 2025

Browse office and administrative jobs