Warranty clerk vs customer care representative

The differences between warranty clerks and customer care representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a warranty clerk and a customer care representative. Additionally, a customer care representative has an average salary of $32,912, which is higher than the $30,364 average annual salary of a warranty clerk.

The top three skills for a warranty clerk include schedule appointments, service appointments and data entry. The most important skills for a customer care representative are customer care, customer service, and work ethic.

Warranty clerk vs customer care representative overview

	Warranty Clerk	Customer Care Representative
Yearly salary	$30,364	$32,912
Hourly rate	$14.60	$15.82
Growth rate	-4%	-4%
Number of jobs	66,587	214,835
Job satisfaction	-	-
Most common degree	High School Diploma, 36%	Bachelor's Degree, 37%
Average age	40	40
Years of experience	12	12

Warranty clerk vs customer care representative salary

Warranty clerks and customer care representatives have different pay scales, as shown below.

	Warranty Clerk	Customer Care Representative
Average salary	$30,364	$32,912
Salary range	Between $24,000 And $36,000	Between $26,000 And $40,000
Highest paying City	-	Urban Honolulu, HI
Highest paying state	-	Hawaii
Best paying company	-	Philadelphia Corporation for Aging
Best paying industry	-	Automotive

Differences between warranty clerk and customer care representative education

There are a few differences between a warranty clerk and a customer care representative in terms of educational background:

	Warranty Clerk	Customer Care Representative
Most common degree	High School Diploma, 36%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Warranty clerk vs customer care representative demographics

Here are the differences between warranty clerks' and customer care representatives' demographics:

	Warranty Clerk	Customer Care Representative
Average age	40	40
Gender ratio	Male, 14.8% Female, 85.2%	Male, 32.0% Female, 68.0%
Race ratio	Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.3% Asian, 5.8% White, 55.3% American Indian and Alaska Native, 0.6%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 20.0% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between warranty clerk and customer care representative duties and responsibilities

Warranty clerk example responsibilities.

Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
Complete titles & MSO's & send them to the DMV.
Record accounting payments and verify balance into ADP systems.
Used ADP computer program daily to create, correct, and print service invoices.
Perform duties of clerk, cashier and receptionist for Mitsubishi, Hyundai and Pontiac.
Track CSI performance for Kia, and provide solutions on how to increase performance.

Customer care representative example responsibilities.

Manage and plan escalations; assure HIPPA guidelines are followed for confidentially and privacy.
Answer incoming calls from clients, ATP's, therapists, and medical offices.
Maintain schedules for multiples ATP's and technicians to assist clients with scheduling therapy evaluations, and delivery of equipment.
Design a web-base CRM tool integrate with many other systems to provide technicians one-page panel the most relevant information and actions.
Navigate windows environment and comprehend technical information.
Used multiple navigation windows while changing account information and processing orders.

Warranty clerk vs customer care representative skills

Common warranty clerk skills

Schedule Appointments, 24%
Service Appointments, 17%
Data Entry, 7%
Customer Service, 7%
RV, 7%
Warranty Receivables, 6%

Common customer care representative skills

Customer Care, 21%
Customer Service, 9%
Work Ethic, 7%
Strong Work Ethic, 7%
Data Entry, 4%
Excellent Organizational, 4%

Warranty Clerk vs. similar jobs

Warranty Clerk related careers

Warranty Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Warranty Clerk
Warranty Clerk vs Customer Care Representative

Updated January 8, 2025

Browse office and administrative jobs