Warranty clerk vs representative

The differences between warranty clerks and representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a warranty clerk and a representative. Additionally, a representative has an average salary of $36,023, which is higher than the $30,364 average annual salary of a warranty clerk.

The top three skills for a warranty clerk include schedule appointments, service appointments and data entry. The most important skills for a representative are cleanliness, patients, and customer issues.

Warranty clerk vs representative overview

	Warranty Clerk	Representative
Yearly salary	$30,364	$36,023
Hourly rate	$14.60	$17.32
Growth rate	-4%	-4%
Number of jobs	66,587	252,761
Job satisfaction	-	5
Most common degree	High School Diploma, 36%	Bachelor's Degree, 53%
Average age	40	40
Years of experience	12	12

Warranty clerk vs representative salary

Warranty clerks and representatives have different pay scales, as shown below.

	Warranty Clerk	Representative
Average salary	$30,364	$36,023
Salary range	Between $24,000 And $36,000	Between $23,000 And $55,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Google
Best paying industry	-	Transportation

Differences between warranty clerk and representative education

There are a few differences between a warranty clerk and a representative in terms of educational background:

	Warranty Clerk	Representative
Most common degree	High School Diploma, 36%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Warranty clerk vs representative demographics

Here are the differences between warranty clerks' and representatives' demographics:

	Warranty Clerk	Representative
Average age	40	40
Gender ratio	Male, 14.8% Female, 85.2%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.3% Asian, 5.8% White, 55.3% American Indian and Alaska Native, 0.6%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between warranty clerk and representative duties and responsibilities

Warranty clerk example responsibilities.

Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
Complete titles & MSO's & send them to the DMV.
Record accounting payments and verify balance into ADP systems.
Used ADP computer program daily to create, correct, and print service invoices.
Perform duties of clerk, cashier and receptionist for Mitsubishi, Hyundai and Pontiac.
Track CSI performance for Kia, and provide solutions on how to increase performance.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Warranty clerk vs representative skills

Common warranty clerk skills

Schedule Appointments, 24%
Service Appointments, 17%
Data Entry, 7%
Customer Service, 7%
RV, 7%
Warranty Receivables, 6%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%