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The differences between wireless care representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a wireless care representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $38,873 average annual salary of a wireless care representative.
The top three skills for a wireless care representative include direct calls, HIPAA and windows. The most important skills for a client representative are customer service, phone calls, and client accounts.
| Wireless Care Representative | Client Representative | |
| Yearly salary | $38,873 | $41,785 |
| Hourly rate | $18.69 | $20.09 |
| Growth rate | -4% | -4% |
| Number of jobs | 187,551 | 238,735 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 61% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A wireless care representative is responsible for providing support for customers. They are the primary contact for a company's customers. They must have skills like patience, adaptability, empathy, and excellent communication skills. They are also expected to have a university degree or a special training certification.
Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.
Wireless care representatives and client representatives have different pay scales, as shown below.
| Wireless Care Representative | Client Representative | |
| Average salary | $38,873 | $41,785 |
| Salary range | Between $21,000 And $71,000 | Between $28,000 And $60,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | IBM |
| Best paying industry | - | Technology |
There are a few differences between a wireless care representative and a client representative in terms of educational background:
| Wireless Care Representative | Client Representative | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between wireless care representatives' and client representatives' demographics:
| Wireless Care Representative | Client Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 31.8% Female, 68.2% | Male, 40.6% Female, 59.4% |
| Race ratio | Black or African American, 12.5% Unknown, 5.2% Hispanic or Latino, 21.5% Asian, 5.6% White, 54.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |