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Workflow coordinator vs client service coordinator

The differences between workflow coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workflow coordinator and a client service coordinator. Additionally, a client service coordinator has an average salary of $41,849, which is higher than the $39,208 average annual salary of a workflow coordinator.

The top three skills for a workflow coordinator include powerpoint, proofreading and word processing. The most important skills for a client service coordinator are PET, customer service, and good communication.

Workflow coordinator vs client service coordinator overview

Workflow CoordinatorClient Service Coordinator
Yearly salary$39,208$41,849
Hourly rate$18.85$20.12
Growth rate12%12%
Number of jobs24,65561,419
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 60%
Average age4747
Years of experience66

What does a workflow coordinator do?

A workflow coordinator is responsible for managing the organization's daily workflow. Workflow coordinators are responsible for monitoring customers' contact points such as chat, email, and written correspondence. In addition, you create and distribute detailed reports, and gather facts and data to serve as a basis for decision making. Other duties that you will likely perform include working closely with the resource analyst and forecast planning, assisting with media and placements for publications advertising, and creating annual project reports.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Workflow coordinator vs client service coordinator salary

Workflow coordinators and client service coordinators have different pay scales, as shown below.

Workflow CoordinatorClient Service Coordinator
Average salary$39,208$41,849
Salary rangeBetween $30,000 And $50,000Between $26,000 And $65,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Media

Differences between workflow coordinator and client service coordinator education

There are a few differences between a workflow coordinator and a client service coordinator in terms of educational background:

Workflow CoordinatorClient Service Coordinator
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Workflow coordinator vs client service coordinator demographics

Here are the differences between workflow coordinators' and client service coordinators' demographics:

Workflow CoordinatorClient Service Coordinator
Average age4747
Gender ratioMale, 40.1% Female, 59.9%Male, 19.1% Female, 80.9%
Race ratioBlack or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 59.6% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between workflow coordinator and client service coordinator duties and responsibilities

Workflow coordinator example responsibilities.

  • Provide leadership development opportunities for youth and lead community events and activities for the community.
  • Consolidate all files to meet clients SLA's.
  • Perform safety audits, ensuring site wide compliance with OSHA standards.
  • Work one-on-one with technicians to help diagnose / troubleshoot issues with equipment.
  • Utilize RF scanning systems to improve accuracy and ease of checking materials.
  • Assist with payroll, including inputting daily production numbers, printing payroll checks.
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Client service coordinator example responsibilities.

  • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
  • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
  • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
  • Process and order home appraisals for standard, VA and FHA home loans.
  • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
  • Maintain frequent communications with nursing staff, utilization coordinators and directors.
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Workflow coordinator vs client service coordinator skills

Common workflow coordinator skills
  • PowerPoint, 20%
  • Proofreading, 17%
  • Word Processing, 15%
  • PDF, 7%
  • Troubleshoot, 7%
  • Good Judgment, 5%
Common client service coordinator skills
  • PET, 25%
  • Customer Service, 15%
  • Good Communication, 10%
  • Client Service, 10%
  • Administrative Functions, 9%
  • Preventative Care, 7%

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