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The differences between workflow coordinators and lead coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workflow coordinator and a lead coordinator. Additionally, a lead coordinator has an average salary of $43,026, which is higher than the $39,208 average annual salary of a workflow coordinator.
The top three skills for a workflow coordinator include powerpoint, proofreading and word processing. The most important skills for a lead coordinator are patients, front desk, and process improvement.
| Workflow Coordinator | Lead Coordinator | |
| Yearly salary | $39,208 | $43,026 |
| Hourly rate | $18.85 | $20.69 |
| Growth rate | 12% | 12% |
| Number of jobs | 24,655 | 33,840 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 56% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A workflow coordinator is responsible for managing the organization's daily workflow. Workflow coordinators are responsible for monitoring customers' contact points such as chat, email, and written correspondence. In addition, you create and distribute detailed reports, and gather facts and data to serve as a basis for decision making. Other duties that you will likely perform include working closely with the resource analyst and forecast planning, assisting with media and placements for publications advertising, and creating annual project reports.
A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.
Workflow coordinators and lead coordinators have different pay scales, as shown below.
| Workflow Coordinator | Lead Coordinator | |
| Average salary | $39,208 | $43,026 |
| Salary range | Between $30,000 And $50,000 | Between $26,000 And $71,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | General Motors |
| Best paying industry | - | Hospitality |
There are a few differences between a workflow coordinator and a lead coordinator in terms of educational background:
| Workflow Coordinator | Lead Coordinator | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between workflow coordinators' and lead coordinators' demographics:
| Workflow Coordinator | Lead Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 40.1% Female, 59.9% | Male, 40.3% Female, 59.7% |
| Race ratio | Black or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 59.6% American Indian and Alaska Native, 0.6% | Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |