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The differences between yardmaster/customer service crew dispatchings and customer service associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a yardmaster/customer service/crew dispatching, becoming a customer service associate takes usually requires 6-12 months. Additionally, a customer service associate has an average salary of $31,709, which is higher than the $31,397 average annual salary of a yardmaster/customer service/crew dispatching.
The top three skills for a yardmaster/customer service/crew dispatching include data entry, customer service and customer complaints. The most important skills for a customer service associate are patients, sales floor, and plumbing.
| Yardmaster/Customer Service/Crew Dispatching | Customer Service Associate | |
| Yearly salary | $31,397 | $31,709 |
| Hourly rate | $15.09 | $15.24 |
| Growth rate | -8% | -4% |
| Number of jobs | 157,794 | 380,943 |
| Job satisfaction | - | 5 |
| Most common degree | High School Diploma, 41% | Bachelor's Degree, 35% |
| Average age | 43 | 40 |
| Years of experience | 2 | 12 |
A yardmaster/customer service/crew dispatching officer functions differently depending on their industry or place of employment. Most of their responsibilities revolve around dealing with providing customer support and services, responding to inquiries and correspondence, addressing issues and concerns, providing corrective measures, and producing progress reports. There are also instances when they have to manage schedules, prepare presentations, and maintain accurate records. Furthermore, it is essential to adhere to a company's policies and guidelines, all while maintaining a healthy and productive environment for everyone.
Customer service associates are representatives of the company who are responsible for solving customer concerns. They provide exceptional service to clients to ensure that their problems are solved and that the relationship between the client and the company remains strong. Customer service associates are in-charge of processing transactions, maintaining a good working relationship between the client and the company, ensuring that the client remains loyal to the company, and working on the requests of the client. Through all of this, customer service associates must keep any information they may encounter confidential. They should also have time management skills, problem-solving skills, and customer service skills.
Yardmaster/customer service crew dispatchings and customer service associates have different pay scales, as shown below.
| Yardmaster/Customer Service/Crew Dispatching | Customer Service Associate | |
| Average salary | $31,397 | $31,709 |
| Salary range | Between $25,000 And $38,000 | Between $24,000 And $40,000 |
| Highest paying City | - | Richmond, CA |
| Highest paying state | - | California |
| Best paying company | - | Fidelity Investments |
| Best paying industry | - | Finance |
There are a few differences between a yardmaster/customer service/crew dispatching and a customer service associate in terms of educational background:
| Yardmaster/Customer Service/Crew Dispatching | Customer Service Associate | |
| Most common degree | High School Diploma, 41% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between yardmaster/customer service crew dispatchings' and customer service associates' demographics:
| Yardmaster/Customer Service/Crew Dispatching | Customer Service Associate | |
| Average age | 43 | 40 |
| Gender ratio | Male, 28.8% Female, 71.2% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 19.5% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |