Account manager supervisor vs senior account specialist

Differences between account manager supervisor and senior account specialist duties and responsibilities

Account manager supervisor example responsibilities.

• Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
• Maintain maintenance of weekly operating schedules and completion of payroll for assign security personnel.
• Implement voluntary offerings to all benefits-eligible employees, including critical illness/accident, disability, and purchasing programs through payroll deductions.
• Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
• Develop and maintain an understanding of state specific requirements and HIPAA regulations and state and federal guidelines for Medicare and Medicaid.

Senior account specialist example responsibilities.

• Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
• Educate and understand Medicare policies and guidelines for qualifying perspective patients.
• Create team PowerPoint presentations for team meetings.
• Provide customers with HIPPA forms and rules and regulations.
• Submit primary and secondary Pennsylvania and Ohio Medicaid claims online thru PROMIS.
• Know all laws including hippa call recording disclosures, credit card laws etc.
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