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The differences between account support managers and account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an account support manager, becoming an account manager takes usually requires 6-8 years. Additionally, an account manager has an average salary of $68,535, which is higher than the $65,533 average annual salary of an account support manager.
The top three skills for an account support manager include support services, account management and project management. The most important skills for an account manager are customer service, account management, and healthcare.
| Account Support Manager | Account Manager | |
| Yearly salary | $65,533 | $68,535 |
| Hourly rate | $31.51 | $32.95 |
| Growth rate | 8% | 5% |
| Number of jobs | 144,480 | 152,261 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 70% |
| Average age | 47 | 46 |
| Years of experience | 6 | 8 |
Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.
Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.
Account support managers and account managers have different pay scales, as shown below.
| Account Support Manager | Account Manager | |
| Average salary | $65,533 | $68,535 |
| Salary range | Between $41,000 And $102,000 | Between $42,000 And $110,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | Washington |
| Best paying company | VMware | NVIDIA |
| Best paying industry | Technology | Technology |
There are a few differences between an account support manager and an account manager in terms of educational background:
| Account Support Manager | Account Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Southern California |
Here are the differences between account support managers' and account managers' demographics:
| Account Support Manager | Account Manager | |
| Average age | 47 | 46 |
| Gender ratio | Male, 53.4% Female, 46.6% | Male, 54.8% Female, 45.2% |
| Race ratio | Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 7% |