Account support manager vs department administrator

The differences between account support managers and department administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an account support manager, becoming a department administrator takes usually requires 1-2 years. Additionally, an account support manager has an average salary of $65,533, which is higher than the $49,768 average annual salary of a department administrator.

The top three skills for an account support manager include support services, account management and project management. The most important skills for a department administrator are patient care, patients, and financial reports.

Account support manager vs department administrator overview

	Account Support Manager	Department Administrator
Yearly salary	$65,533	$49,768
Hourly rate	$31.51	$23.93
Growth rate	8%	5%
Number of jobs	144,480	84,441
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 54%
Average age	47	43
Years of experience	6	2

What does an account support manager do?

Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.

What does a department administrator do?

Department administrators are professionals who are responsible for performing administrative and clerical tasks for a specific department within an organization. These administrators are required to prepare financial statements for clients while evaluating revisions through feedback with stakeholders. They must work with the human resources department to recruit and identify workers for retraining and skill upgrades. Department administrators must also develop and streamline departmental policies and processes so that they can ensure efficiency, productivity, and accountability.

Account support manager vs department administrator salary

Account support managers and department administrators have different pay scales, as shown below.

	Account Support Manager	Department Administrator
Average salary	$65,533	$49,768
Salary range	Between $41,000 And $102,000	Between $34,000 And $72,000
Highest paying City	New York, NY	South San Francisco, CA
Highest paying state	New York	Alaska
Best paying company	VMware	MacArthur Foundation
Best paying industry	Technology	Energy

Differences between account support manager and department administrator education

There are a few differences between an account support manager and a department administrator in terms of educational background:

	Account Support Manager	Department Administrator
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Account support manager vs department administrator demographics

Here are the differences between account support managers' and department administrators' demographics:

	Account Support Manager	Department Administrator
Average age	47	43
Gender ratio	Male, 53.4% Female, 46.6%	Male, 30.3% Female, 69.7%
Race ratio	Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%
LGBT Percentage	8%	9%

Differences between account support manager and department administrator duties and responsibilities

Account support manager example responsibilities.

Spearhead and lead several initiatives internally to address operational challenges, improving the VMware service organization's service delivery model.
Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Maintain customer accounts through system tools CRM and SalesForce.
Consult and collaborate with various lines of technical services to ensure SLA's are meet.
Work extensively with SQL and batch scripting to debug interface issues between Logility server and various ERP systems.
Monitor web gateway security on solaris and windows platforms for URL monitoring, content security, and virus traffic.

Department administrator example responsibilities.

Manage calendars, correspondence, logs, reports and maintain documentation in Prolog.
Lead implementation of local area network and upgrade of scheduling, billing and A/R software.
Manage patient records ensuring confidentiality and compliance with all HIPAA regulations.
Initiate and manage the implementation of facilities management oversight of external properties.
Direct Medicaid health plan management division activities (manage care program operations, quality improvement, and contract administration).
Verify vendor quotes and resolve invoice discrepancies.

Account support manager vs department administrator skills

Common account support manager skills

Support Services, 11%
Account Management, 10%
Project Management, 10%
Service Delivery, 7%
Support Account, 6%
Customer Support, 6%

Common department administrator skills

Patient Care, 10%
Patients, 10%
Financial Reports, 7%
Human Resources, 6%
Payroll, 6%
Departmental Policies, 5%

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Account Support Manager
Account Support Manager vs Department Administrator

Updated January 8, 2025

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