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Account support manager vs team manager

The differences between account support managers and team managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account support manager and a team manager. Additionally, a team manager has an average salary of $82,017, which is higher than the $65,533 average annual salary of an account support manager.

The top three skills for an account support manager include support services, account management and project management. The most important skills for a team manager are patients, taking care, and project management.

Account support manager vs team manager overview

Account Support ManagerTeam Manager
Yearly salary$65,533$82,017
Hourly rate$31.51$39.43
Growth rate8%-
Number of jobs144,48096,615
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Average age4747
Years of experience66

What does an account support manager do?

Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.

What does a team manager do?

Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.

Account support manager vs team manager salary

Account support managers and team managers have different pay scales, as shown below.

Account Support ManagerTeam Manager
Average salary$65,533$82,017
Salary rangeBetween $41,000 And $102,000Between $44,000 And $152,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkAlaska
Best paying companyVMwareMeta
Best paying industryTechnology-

Differences between account support manager and team manager education

There are a few differences between an account support manager and a team manager in terms of educational background:

Account Support ManagerTeam Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Account support manager vs team manager demographics

Here are the differences between account support managers' and team managers' demographics:

Account Support ManagerTeam Manager
Average age4747
Gender ratioMale, 53.4% Female, 46.6%Male, 55.9% Female, 44.1%
Race ratioBlack or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between account support manager and team manager duties and responsibilities

Account support manager example responsibilities.

  • Spearhead and lead several initiatives internally to address operational challenges, improving the VMware service organization's service delivery model.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain customer accounts through system tools CRM and SalesForce.
  • Consult and collaborate with various lines of technical services to ensure SLA's are meet.
  • Work extensively with SQL and batch scripting to debug interface issues between Logility server and various ERP systems.
  • Monitor web gateway security on solaris and windows platforms for URL monitoring, content security, and virus traffic.
  • Show more

Team manager example responsibilities.

  • Build and manage narcotics trafficking/use database in Unix base setting.
  • Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
  • Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
  • Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
  • Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
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Account support manager vs team manager skills

Common account support manager skills
  • Support Services, 11%
  • Account Management, 10%
  • Project Management, 10%
  • Service Delivery, 7%
  • Support Account, 6%
  • Customer Support, 6%
Common team manager skills
  • Patients, 10%
  • Taking Care, 6%
  • Project Management, 5%
  • Performance Management, 4%
  • Leadership, 4%
  • Direct Reports, 4%

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