Administrative functional support vs support manager

The differences between administrative functional supports and support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an administrative functional support and a support manager. Additionally, a support manager has an average salary of $90,297, which is higher than the $54,677 average annual salary of an administrative functional support.

The top three skills for an administrative functional support include generate reports, human resources and functional unit processes. The most important skills for a support manager are project management, technical support, and powerpoint.

Administrative functional support vs support manager overview

	Administrative Functional Support	Support Manager
Yearly salary	$54,677	$90,297
Hourly rate	$26.29	$43.41
Growth rate	-8%	6%
Number of jobs	103,296	172,628
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 51%
Average age	47	47
Years of experience	6	6

What does an administrative functional support do?

Administrative functional supports generally work on clerical activities like preparing documents and reports, scheduling meetings, analyzing data for budgetary expenditures, etc. These professionals keep their organization's confidential information, act as middlemen between internal and external contacts, and organize special events or programs. They assist in the production, designing, and development of company publications. Also, they are in charge of cascading routine and general information about process updates and standard procedures to the staff. There are four levels of work on this job, each requiring a different degree of experience and education.

What does a support manager do?

A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.

Administrative functional support vs support manager salary

Administrative functional supports and support managers have different pay scales, as shown below.

	Administrative Functional Support	Support Manager
Average salary	$54,677	$90,297
Salary range	Between $35,000 And $84,000	Between $58,000 And $140,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Meta
Best paying industry	-	Finance

Differences between administrative functional support and support manager education

There are a few differences between an administrative functional support and a support manager in terms of educational background:

	Administrative Functional Support	Support Manager
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Administrative functional support vs support manager demographics

Here are the differences between administrative functional supports' and support managers' demographics:

	Administrative Functional Support	Support Manager
Average age	47	47
Gender ratio	Male, 30.0% Female, 70.0%	Male, 59.8% Female, 40.2%
Race ratio	Black or African American, 12.2% Unknown, 4.7% Hispanic or Latino, 17.0% Asian, 5.1% White, 60.3% American Indian and Alaska Native, 0.6%	Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between administrative functional support and support manager duties and responsibilities

Administrative functional support example responsibilities.

Assist SVP with managing transition to effectively disband correspondent department and close office.
Register new patients and update existing patient's demographics by collecting patient detail patient's information including personal and financial information.
Process subpoenas and unemployment claims.

Support manager example responsibilities.

Lead the team to a successful ISO audit with commendation for processes and documentation.
Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.

Administrative functional support vs support manager skills

Common administrative functional support skills

Generate Reports, 16%
Human Resources, 13%
Functional Unit Processes, 9%
Word Processing, 7%
SharePoint, 6%
Business, 5%

Common support manager skills

Project Management, 7%
Technical Support, 6%
PowerPoint, 6%
Windows, 6%
Logistics, 5%
Support Services, 5%

Administrative Functional Support vs. similar jobs

Administrative Functional Support related careers

Administrative Functional Support related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Administrative Functional Support
Administrative Functional Support vs Support Manager

Updated January 8, 2025

Browse office and administrative jobs