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Administrative operations manager vs operations support manager

The differences between administrative operations managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an administrative operations manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $58,648 average annual salary of an administrative operations manager.

The top three skills for an administrative operations manager include payroll, customer service and oversight. The most important skills for an operations support manager are customer service, project management, and human resources.

Administrative operations manager vs operations support manager overview

Administrative Operations ManagerOperations Support Manager
Yearly salary$58,648$79,730
Hourly rate$28.20$38.33
Growth rate6%6%
Number of jobs325,720376,894
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does an administrative operations manager do?

An administrative operations manager spearheads and oversees a company's administrative operations, ensuring efficiency and smooth workflow. Among their responsibilities include setting goals and budgets, establishing guidelines and timelines, training staff, and developing strategies to optimize various departments' daily operations. Their responsibilities include performing inspections and assessments, conducting research and analysis, liaising with external parties, and presenting progress reports to higher-ranking officials. Moreover, an administrative operations manager must lead and encourage teams to reach goals, all while enforcing the company's policies and regulations.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Administrative operations manager vs operations support manager salary

Administrative operations managers and operations support managers have different pay scales, as shown below.

Administrative Operations ManagerOperations Support Manager
Average salary$58,648$79,730
Salary rangeBetween $39,000 And $87,000Between $47,000 And $133,000
Highest paying CitySan Carlos, CASan Bruno, CA
Highest paying stateCaliforniaCalifornia
Best paying companyRiverbed Holdings, Inc.Meta
Best paying industryReal EstateTechnology

Differences between administrative operations manager and operations support manager education

There are a few differences between an administrative operations manager and an operations support manager in terms of educational background:

Administrative Operations ManagerOperations Support Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Administrative operations manager vs operations support manager demographics

Here are the differences between administrative operations managers' and operations support managers' demographics:

Administrative Operations ManagerOperations Support Manager
Average age4444
Gender ratioMale, 40.8% Female, 59.2%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between administrative operations manager and operations support manager duties and responsibilities

Administrative operations manager example responsibilities.

  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Train staff on HIPAA regulations.
  • Liaise with top hospital administration to attain clearance for international patient prior to surgery and maintain anonymity of high profile patients.
  • Direct and ensure the development, implementation and evaluation of radiology services.
  • Negotiate all clinical service contracts including rehabilitation, laboratory, radiology and pharmacy for both independent living and the health center.
  • Translate business requirements into software change requests to ERP application developers.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Administrative operations manager vs operations support manager skills

Common administrative operations manager skills
  • Payroll, 10%
  • Customer Service, 7%
  • Oversight, 7%
  • Project Management, 7%
  • Direct Reports, 6%
  • Human Resources, 6%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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