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The differences between assistant laboratory managers and service directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an assistant laboratory manager, becoming a service director takes usually requires 4-6 years. Additionally, a service director has an average salary of $114,981, which is higher than the $51,817 average annual salary of an assistant laboratory manager.
The top three skills for an assistant laboratory manager include lab equipment, test results and chemistry. The most important skills for a service director are patients, healthcare, and patient care.
| Assistant Laboratory Manager | Service Director | |
| Yearly salary | $51,817 | $114,981 |
| Hourly rate | $24.91 | $55.28 |
| Growth rate | 3% | 28% |
| Number of jobs | 39,463 | 64,277 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 59% |
| Average age | 44 | 47 |
| Years of experience | 12 | 6 |
An assistant laboratory manager performs support tasks to assist the laboratory manager in overseeing laboratory projects and operations. Their job entails working together with the laboratory manager in developing and implementing strategies to optimize operations, managing budgets, setting objectives and guidelines, delegating responsibilities among teams, and solving issues and concerns. There are also times when an assistant laboratory manager must train new members of the workforce, liaise and build positive relationships with external parties, purchase equipment, and run errands when necessary.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Assistant laboratory managers and service directors have different pay scales, as shown below.
| Assistant Laboratory Manager | Service Director | |
| Average salary | $51,817 | $114,981 |
| Salary range | Between $29,000 And $89,000 | Between $70,000 And $188,000 |
| Highest paying City | Urban Honolulu, HI | San Francisco, CA |
| Highest paying state | Hawaii | California |
| Best paying company | Intertek | Mayo Clinic |
| Best paying industry | - | Technology |
There are a few differences between an assistant laboratory manager and a service director in terms of educational background:
| Assistant Laboratory Manager | Service Director | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 59% |
| Most common major | Biology | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between assistant laboratory managers' and service directors' demographics:
| Assistant Laboratory Manager | Service Director | |
| Average age | 44 | 47 |
| Gender ratio | Male, 55.9% Female, 44.1% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 17.7% Asian, 12.0% White, 54.1% American Indian and Alaska Native, 0.8% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 12% |