Temporary Retail Sales Support
Assistant manager job in Escanaba, MI
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 0047-Delta Plaza-maurices-Escanaba, MI 49829.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 0047-Delta Plaza-maurices-Escanaba, MI 49829
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyStore Supervisor - Urgently Hiring
Assistant manager job in Iron Mountain, MI
Dunkin' - Iron Mountain is looking for a full time or part time Store Supervisor for our location in Iron Mountain, MI. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Dunkin' - Iron Mountain.
Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
Restaurant General Manager
Assistant manager job in Escanaba, MI
Job Description
Do you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.S.?
Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the world's largest restaurant company, Yum! Brands opens a new restaurant approximately every two hours. Mitra QSR is one of the Largest KFC Franchise Organizations in the Country. Come join us and experience the Mitra family culture and build a rewarding career with ample opportunities for growth and financial success.
COMPANY INTRODUCTION
At Mitra QSR: Our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S.
Our Journey and Growth: We enjoy every step, committed to learning and adapting in this fast-changing world
Our Belief and Commitment: We believe skills can be taught, but passion comes naturally. Our job is to provide the best resources and training for your success and career growth
Our Leadership and Team: Our operating leadership team brings 25+ years of experience in KFC/Taco Bell and 10+ years at Mitra QSR, supported by 30+ Area Leaders with an average tenure of over 8 years with us
WHY JOIN US?
Family-Oriented Company Culture
Great Working Hours (No breakfast and typical restaurant close by 11pm)
Employee Recognition Programs
Community Involvement Opportunities
Competitive Compensation and Benefits
Bonus Eligibility
Paid Time Off
401k with Company Match
Healthcare and Wellness Programs
Employee Discounts
Education and Opportunities
KFC Scholarships up to $20,000 for college or trade school
Tuition-Free Degree fully funded by the KFC Foundation
Career Advancement
JOB SUMMARY
As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business:
Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service
Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities
Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment
ROLE EXPECTATIONS
Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued
Mentor and Inspire: Lead and inspire your team to ensure customers get the best service
Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food
Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations
Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement
Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies
SKILLS AND QUALIFICATIONS
Servant Leader: Success depends on the team's success
Mentor and Coach: Effectively mentors and coaches team members
Learner Mindset: Enjoys learning and improving processes
Customer Service Focused: Prioritizes delivering excellent customer service and great products
Organized: Great time management skills
Financial Acumen: Basic understanding of finances
Ownership Mindset: Takes responsibility for business outcomes
REQUIREMENTS
Effective communication skills
Must be at least 18 years old with valid U.S. ID
Willing to undergo a criminal background check and be able to work with minors
Must be flexible with work hours, including weekends and holidays, to meet business needs
Ability to stand for lengthy periods and lift up to twenty-five pounds
Reliable transportation to and from work
Be willing to have fun and be part of the Mitra culture
Join us at Mitra QSR and be part of a team where your passion fuels our success!
Residential Assistant Manager First/Second Shift
Assistant manager job in Kingsford, MI
This position is being offered as Regular Full-Time 10:00am-6:00pm shift. Specific days/hours of work are dependent upon the needs of the home and will be determined by the Residential Home Manager.
Job Purpose
The Residential Assistant Manager acts as an assistant to the Manager to provide a safe and comfortable home environment for individuals with intellectual/developmental disabilities, mental illness and/or serious emotional disorder by ensuring compliance with all mandated and regulatory standards.
Job Duties and Responsibilities
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor.
Essential Duties
Assists clinical staff in planning, implementing, and monitoring each individual's individual plan of service.
Advocates for and ensures that the rights of each individual are protected.
Assists the Residential Manager to supervisor and balance expenditures for each individual's personal funds as requested.
Assists the Residential Manager to coordinate and implement a staffing schedule, meetings, individual appointments, and training as requested.
Assists with oversight of compliance with applicable regulatory standards.
Completes necessary paperwork in a timely manner, including monthly residential occupancy report, employee infection control form, manages performance indicators data sheet, petty cash data sheet, bills, etc. as requested.
Assists the Residential Manager to maintain compliance with the budgetary guidelines set for the home as requested
Assists the Residential Manager with supervision of residential support specialists and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Participates in interviewing, hiring, and training employees as requested.
Plans, assigns, and directs work duties as requested.
Addresses concerns and resolves problems.
Advocates for residents and serves as a liaison for communication with guardians and other members of the care team.
Performs the duties of the Residential Support Specialist and may be required to work a variety of different shifts.
Requirements
Education, Certifications, and/or Experience
Degree in a health-related field or nursing is preferred.
Minimum of one year experience working with individuals with I/DD and MI required.
Experience working in a licensed adult foster care preferred.
Minimum of one year experience in a supervisory or team lead role preferred.
Valid driver's license.
Salary Description $21.51 to $27.34 per hour
Assistant Gym Manager
Assistant manager job in Escanaba, MI
Job Opening: Assistant Gym Manager at Anytime Fitness
Type: Full-Time
Lead with Purpose. Grow with Heart.
At Anytime Fitness, we're not just running gyms-we're enriching lives. As an Assistant Manager, you'll be the heartbeat of your club, leading with connection, integrity, and a drive to be your best. You'll inspire your team, support your members, and help us deliver remarkable service-one neighborhood at a time.
What You'll Do
Build authentic relationships with members and staff
Lead a high-performing team with empathy and energy
Drive membership growth through service-not sales pressure
Keep the gym clean, safe, and welcoming
Plan events and programs that bring the community together
Manage budgets and operations with excellence
Stay ahead of fitness trends and lead by example
What We're Looking For
We hire for heart and hustle. Our ideal manager is:
Connected - Builds trust and rapport with people from all walks of life
Coachable - Embraces feedback and is always learning
Competitive - Strives for excellence and lifts others to do the same
Credible - Lives wellness, leads with integrity, and follows through
Perks & Benefits
Competitive pay
Consistent schedule (Mon-Thurs 11-7, Fri 8-2)
Paid leadership training + development
Free gym membership (for you + a significant other)
Health, dental, vision, life, disability insurance
401(k), PTO, paid holidays
Discounts on certifications + CPR/AED
Casual dress code & more!
Ready to Lead with Heart (and Sweat)?
If you're passionate about fitness, people, and personal growth-we'd love to meet you. Join a team that's committed to operational excellence and life-changing service.
Apply today and help us build a gym community people love and trust.
Auto-ApplyShift Leader
Assistant manager job in Nahma, MI
Job Description
Who We Are: Playa Bowls is New Jersey's Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.
What We Offer:
Tips: Our awesome staff + our awesome guest = a lot of tips!
Bonuses: we offer referral bonuses and a great rewards program!
Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
Fun Environment: We are always dancing, smiling & having lots of fun!
Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off!
Who You Are: You're a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Shift Leader, you will be doing a variety of tasks. From helping new customers pick a superfood for them to using your own personal skills to create them. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You'll Do:
Manage and maintain the quality of food, discarding product when necessary
Delegate work to employees in an appropriate and responsible manner
Responsible for leading opening and closing shifts
Manage and issue refunds
Solve customer issues in a polite and professional manner
Manage and record inventory levels throughout the shift and at the end of the night
Count the register, safe, and deposit
Communicate effectively with management regarding any issues throughout the shift
Ensure that all tasks are completed in a timely manner and in accordance with company standards
What You'll Bring:
A Team Player
Positive Attitude
Flexible Schedule
And most importantly, FUN
MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
8 am to 3pm Monday through Friday
21 to 35 hours per week
Assistant Manager
Assistant manager job in Escanaba, MI
Culver's is looking for an Assistant Restaurant Manager If you have a passion for restaurant industry and desire to serve others, then this job is for you! We offer: * Competitive wages * Free Meals * And much, much more! Responsibilities: * Run shifts effectively to provide great food and excellent guest service
* Demonstrate positive and effective role modeling for team members as a coach and mentor to support the development of a high performing team
* Maintain compliance with operational and food safety procedures
Qualifications:
* Demonstrated passion and leadership
* Strong communication and organization skills
* A genuine smiling personality
* 1 - 2 years of restaurant experience is preferred
We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!
To submit an application - Click on APPLY NOW!
Assistant Store Manager
Assistant manager job in Iron Mountain, MI
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.
Responsibilities:
Assist in recruiting, interviewing, selecting, and retaining store employees.
Assist in managing and developing store employees for optimal performance in sales and store operations.
Assist in developing teams selling skills.
Assist in educating the team about the products sold in store.
Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
Obtain product knowledge about all products as well as awareness of current product launches and promotions.
Create relationships with customers in order to suggest products.
Meet or exceed store sales and operational goals.
Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
Open and close the store.
Full-time hours and must be able to work evenings, weekends, and holidays.
Requirements
Knowledge and Skills:
Written and Communications
Customer Service
Microsoft Office
Store Operations
Basic math of adding and subtracting
Qualifications:
At least 21 years or older
Completion of high school degree
Flexible to work weekends and holidays
Flexible to work 12 hour shifts at times
Standing for long periods of time
Ability to lift up to 50 pounds
Benefits:
Health, dental, vision, life insurance effective after 60 days of employment.
Merchandise discounts.
Development and growth opportunities
Merit increases bi-annually
Recognition Program
Monthly bonus potential
Assistant Store Manager
Assistant manager job in Iron Mountain, MI
Job DescriptionDescription:
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.
Responsibilities:
Assist in recruiting, interviewing, selecting, and retaining store employees.
Assist in managing and developing store employees for optimal performance in sales and store operations.
Assist in developing teams selling skills.
Assist in educating the team about the products sold in store.
Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
Obtain product knowledge about all products as well as awareness of current product launches and promotions.
Create relationships with customers in order to suggest products.
Meet or exceed store sales and operational goals.
Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
Open and close the store.
Full-time hours and must be able to work evenings, weekends, and holidays.
Requirements:
Knowledge and Skills:
Written and Communications
Customer Service
Microsoft Office
Store Operations
Basic math of adding and subtracting
Qualifications:
At least 21 years or older
Completion of high school degree
Flexible to work weekends and holidays
Flexible to work 12 hour shifts at times
Standing for long periods of time
Ability to lift up to 50 pounds
Benefits:
Health, dental, vision, life insurance effective after 60 days of employment.
Merchandise discounts.
Development and growth opportunities
Merit increases bi-annually
Recognition Program
Monthly bonus potential
E3/E4 Shift Supervisor (Escanaba)
Assistant manager job in Escanaba, MI
Purpose: Are you interested in being part of an innovative team that supports Billerud's mission to lead the way when it comes to challenging conventional packaging and business? Our decisions are guided by the promise of creating a better tomorrow. Building a future where lighter, stronger, more durable and sustainable packaging is the natural choice not only requires experience and expertise, but also takes dedication, teamwork and perseverance. This is a journey that we are making together with our talented staff and our customers.
Summary Description:
This position is responsible for supervising continual economic and efficient production in all areas of the paper machine system (stock prep, paper machine, coater, finishing). Provides first level of hourly supervision for production employees as needed to assure safe and efficient work.
Qualifications
Key Accountabilities:
* Supervise continual economic and efficient production in all areas of the paper machine system (stock prep, paper machine, coater, finishing).
* Provide safety, quality, technical, and operational support for the paper machine system.
* Lead and guide the development of crew members.
* Maintain safe operation for employees.
* Ensure quality standards for finished product are met.
* Work effectively with different groups on the mill site including maintenance, shipping, quality and technical departments.
* Improve productivity and efficiency by positively interacting with crew members and management to perform basic troubleshooting, lead problem resolution and implement corrective actions.
* Educate and administer the labor agreement, policies, and work rules with the crews.
* Effectively use and support mill systems such as work notification processes, shift log books and computerized data management systems such as PI and Center lining (PVR-Process Variability Reduction).
* Participate in Kaizen events.
* Work with hourly and management employees to improve training materials/process.
* Promote Operational Excellence by focusing on operator engagement, coaching, and mentoring with utilization of the Document Management System (DMS).
Required Experience and Education:
Minimum Required Experience and Education:
* Bachelor's Degree in Engineering, Pulp Paper Science or related field; or 5 or more years of hands-on experience working in a paper mill environment.
* 2 - 5 years Supervisor experience.
Personal qualities
Travel: Negotiable
Required skills:
Minimum Required Skills:
* Good communication, organizational, troubleshooting, and interpersonal skills.
* Strong aptitude for mechanical, chemical processes, and computerized systems.
* Ability to make difficult decisions.
* Ability to work 12-hour shifts following the salaried DuPont Schedule (days and nights).
Application information
Billerud NA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability.
Why us?
* Be part of a dynamic team within Billerud
* An opportunity to contribute to a more sustainable future
* Development and career opportunities
* Tuition reimbursement and certificate courses offered through partner schools.
* Performance-based bonus
* You can choose among three medical plans designed to help you and your family stay healthy (with virtual care options!).
* Generous 401K match including discretionary annual contribution
* HSA Contribution match with additional contribution for annual preventive exam
* Dental & Vision coverage
* Company paid Disability Coverage
* Wellness rewards program
* Prescription Benefits
* Employee Assistance Program
* Opportunity to hybrid working according to company standard
Our recruitment process may include interviews, recruitment testing, reference checks, and alcohol & drug testing.
Assistant Manager I
Assistant manager job in Iron Mountain, MI
We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: * Assist with store functions and day-to-day store activities * Help customers in a positive, approachable manner and address any questions or concerns they may have
* Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
* Perform opening and closing procedures as needed
* Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
* Maintain promotional effectiveness of store-front fixtures and displays
* Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
* Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
* Protect and secure all company assets, including store cash
* Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
* Help the Store Manager supervise, train, and develop Store Associates
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
* Other duties as assigned*
Skills and Experience:
* High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
* Store management experience in retail, grocery, or drug store environment is preferred
* Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
* Strong communication, interpersonal, and written skills are required
* Ability to work in a high-energy, team environment is required
* Exceptional customer service, organizational, and communication skills are required
* Strong problem solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
* Employee Assistance Program
* Retirement plans
* Educational Assistance
* And much more!
We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
W8165 S Us Hwy 2/141,Iron Mountain,Michigan 49801-9425
00955
Dollar Tree
Store Manager
Assistant manager job in Iron Mountain, MI
Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.
The anticipated salary range for this position is $61,450 - $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.
Profit Maximization
Drive sales to exceed financial goals
Manage payroll and control expenses
Foster a results-driven store environment
Successfully execute special events
Operational Execution
Prioritize workload
Validate execution of standard operating procedure
Ensure compliance to company policies
A subject matter expert in all operational processes
Talent Optimization
Acquire high quality talent
Training and developing
Performance management
Effectively staff and schedule
Create a team atmosphere
Customer Experience
Ensure a friendly environment
Ensure items are in-stock
Ensure items are priced right
Maintain a neat, clean, and organized store
Success Drivers:
Drive for Results
Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.
Building High Performance Teams
Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth.
Problem Solving
Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred.
Managing and Measuring Work
Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives
Monitors process, progress and results and provides effective feedback.
Managerial Courage
Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.
Customer Focus
Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.
#NST10
Assistant Manager
Assistant manager job in Iron Mountain, MI
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
* Work in a Team Environment
* Support a respectful team environment
* Communicate shift priorities, goals and results with team members
* Support the training of crew members as requested
* Provide coaching and feedback to crew members
* Maintain Operational Excellence
* Create and maintain a guest first culture in the restaurant
* Resolve guest issues
* Ensure Brand standards, recipes, and systems are executed
* Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
* Drive Profitability
* Drive sales goals and results
* Execute restaurant standards and marketing initiatives
* Manage cash over/short during shift
* Ensure all products are prepared according to Brand standards
Drives Sales Growth:
* Takes accountability for understanding all in store marketing promotions
* Executes new product roll-outs including selling to Guests and product execution
* Ensures the restaurant is well maintained including cleanliness during shift
* Utilizes appropriate suggestive selling
* Brings product issues to the attention of Restaurant Manager
Competencies:
* Guest Focus
* Understands and exceeds guest expectations, needs and requirements
* Develops and maintains guest relationships
* Displays a sense of urgency with guests
* Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
* Resolves guest concerns by following Brand recommended guest recovery process
* Passion for Results
* Sets and maintains high standards for self and others, acts as a role model
* Consistently meets or exceeds goals
* Contributes to the overall team performance; understands how his/her role relates to others
* Problem Solving and Decision Making
* Identifies and resolves issues and problems
* Uses information at hand to make decisions and solve problems; includes others when necessary
* Interpersonal Relationships & Influence
* Develops and maintains relationships with team without violating the fraternization policy.
* Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
* Restaurant, retail, or supervisory experience
* Math and writing skills
* Basic computer skills
* High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Assistant Manager up to $50,000/yr.
Assistant manager job in Norway, MI
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our restaurants.
Additional Info:
Along with competitive pay, an Assistant Manager is eligible for incredible benefits including:
-Paid Vacation
-8 paid holidays
-Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance up to $3,000 per year and English classes as a second language
-Medical, dental and vision coverage
-Service awards
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDX_MC_B7A0B5E3-0E61-4740-A965-C99610336B7C_12120
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
Retail Assistant Manager - Full-Time
Assistant manager job in Escanaba, MI
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Full-Time to join our team located at our Store 0047-Delta Plaza-maurices-Escanaba, MI 49829.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.
We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business.
What you'll do:
This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. The assistant manager interacts with customers regularly, providing styling advice and strategizing to achieve team sales goals.
What you'll get in return:
· A flexible work schedule
· Working with a team that believes in our ‘Work Smart and Have Fun' Value
· A growth-minded atmosphere in a positive and supportive environment
· A 40% discount
· Well-rounded benefits offering; including mental, physical, and health resources
Position Requirements:
Assistant Manager candidates must have
· 1 year of customer service experience required. Supervisory experience preferred.
· Ability to foster a team while creating a positive working environment
· Experience in training and directing others
· Ability to take initiative and participate in making decisions
· Demonstrated ability to achieve goals
· Computer proficiency
· Ability to work a flexible schedule
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Location:
Store 0047-Delta Plaza-maurices-Escanaba, MI 49829
Position Type:Regular/Full time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyAssistant Manager - Urgently Hiring
Assistant manager job in Iron Mountain, MI
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Shift Supervisor
Assistant manager job in Escanaba, MI
Job Description
Company Introduction
Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion. Passion for food, passion for growth, and passion for helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.
Job Summary
As a Shift Supervisor your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.
Our Company Offers
401k (company match)
Great Culture and Fun
Scholarship Program
Leadership Development
Great hours of operation
Work-Life Balance
Paid Training
Flexible Schedule
Build Your Future Through Advancement Opportunities
We offer a fun atmosphere and advancement opportunities… here's our Career Path!
Assistant Unit Manager - Continue to move up the ladder and become a manager with 6-24 months of Shift Supervisor experience
Restaurant General Manager - Reach the top with 2-4 years of Assistant Unit Manager Experience
Above Restaurant Leader - Continue to advance and build your career by moving into a regional position
Role Expectations
Foster a positive, friendly, and collaborative work environment
Lead restaurant team with high customer service standards to reach goals
Drive achievement of restaurant success metrics in line with management objectives
Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality
Skills and Qualifications
Leads by example with high standards and a goal-oriented mindset and takes pride in all tasks
Demonstrates an ownership mindset toward business results
Thrives in fast-paced environments, and deeply values customer service, food quality and guest experience
Requirements
Must be 18 years of age or older and have reliable transportation to and from work
Dependable work record
Must be able to pass a criminal background check and the ability to work alongside minors
Minimum of 1-year customer service and supervisor experience
Authorized to work in the United States
Assistant Manager up to $50,000/yr.
Assistant manager job in Norway, MI
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our restaurants.
Additional Info:
Along with competitive pay, an Assistant Manager is eligible for incredible benefits including:
* Paid Vacation
* 8 paid holidays
* Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance up to $3,000 per year and English classes as a second language
* Medical, dental and vision coverage
* Service awards
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Assistant Manager
Assistant manager job in Iron Mountain, MI
Culver's is looking for an Assistant Restaurant Manager If you have a passion for restaurant industry and desire to serve others, then this job is for you! We offer: * Competitive wages * Free Meals * And much, much more! Responsibilities: * Run shifts effectively to provide great food and excellent guest service
* Demonstrate positive and effective role modeling for team members as a coach and mentor to support the development of a high performing team
* Maintain compliance with operational and food safety procedures
Qualifications:
* Demonstrated passion and leadership
* Strong communication and organization skills
* A genuine smiling personality
* 1 - 2 years of restaurant experience is preferred
We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!
To submit an application - Click on APPLY NOW!
Shift Leader - Urgently Hiring
Assistant manager job in Iron Mountain, MI
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. !
Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
What You'll Do:
As a Shift Leader, you'll be the go-to person during your shift, helping to:
- Lead by example and support your team in delivering top-notch guest service
- Keep operations running smoothly - prepping food, managing inventory, or handling cash
- Train and coach crew members to be their best
- Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
- Step in for the manager when needed, help make key decisions
What You Bring to the Table:
- Previous experience in food service or retail (leadership experience is a plus!)
- A positive attitude and strong communication skills
- Ability to multitask and stay cool under pressure
- Willingness to work flexible hours, including early mornings, weekends, and holidays
- A team-first mindset and a passion for great coffee and customer service
- Must be at least 18 years of age
- You're fluent in English and eligible to work in the U.S.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.