Assistant office manager vs assistant front office manager

Differences between assistant office manager and assistant front office manager duties and responsibilities

Assistant office manager example responsibilities.

• Communicate Medicare and Medicaid benefits and regulations with patients.
• Provide customer service to residents and family members in Medicaid process.
• Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
• Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
• Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
• Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
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Assistant front office manager example responsibilities.

• Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
• Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
• Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Maintain cleanliness and organization of back office, front office, and front-office desk.
• Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.
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