Restaurant Assistant Manager
Assistant restaurant manager job in Knoxville, TN
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Restaurant General Manager
Assistant restaurant manager job in Knoxville, TN
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Food Service Manager
Assistant restaurant manager job in Wartburg, TN
The Food Service Manager at Morgan County Correctional Facility is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Assistant General Manager
Assistant restaurant manager job in Knoxville, TN
TWIN PEAKS : Assistant General Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties and responsibilities of an Assistant General Manager include, but are not limited to:
* Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees.
* Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions.
* Cash handling procedures are being followed.
* Help with Assistant management development as he or she develops into the AGM level.
* Proactively recruit as needed.
* Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline.
* Handles volume and stress with composure and finesse.
* Upholds the standards and expectations.
* Knowledge of systems, methods and processes that contribute to great execution.
* Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately.
* Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.
* Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations.
* Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks.
* Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs.
* Practice sound inventory control.
* PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval.
* Dress and act professionally each day to set a good example for all employees.
* HOH and FOH productivity.
* Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A".
* Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments.
* Audit ready always. (Daily/Shift Critical Audits)
* Paying invoices/Reviewing invoices
* Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked.
* Maintaining and staying within compliance for Peaks Point Training.
* Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable)
* Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable)
* Ensure that alcohol is always served responsibly and in accordance with the law.
* Mathematical skills necessary to understand PNL, cost controlling, etc.
* Uniform Standards followed (FOH/HOH/Management)
* Restaurant overall Organization and Cleanliness.
* R&M program.
* Employee files up to date with proper documentation.
* Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc.
SUPERVISION RECEIVED:
This position will report to their General Manager.
SUPERVISION EXERCISED:
Managers and full restaurant staff.
UNIFORM STANDADS: The General Manager must look professional always.
* Twin Peaks logo, non-wrinkled polo (tucked in).
* Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching.
* Socks- appropriate dress socks for slacks or jeans.
* Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match.
* O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers.
QUALIFICATIONS & SKILLS:
* Must have substantial leadership experience in high-volume restaurants and/or bars.
* Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits.
* Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
LANGUAGE SKILLS:
Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.
CERTIFICATES, LICENSES, REGISTRATIONS:
Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol.
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS:
The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice.
MANAGEMENT TEAM DEVELOPMENT:
* Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises.
* Management development program on Peaks Point and providing materials for success in development.
* Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud.
WHAT SUCCESS LOOKS LIKE:
Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
Restaurant Assistant Manager
Assistant restaurant manager job in Knoxville, TN
←Back to all jobs at Jeremiah's Italian Ice - DM Ventures Ebenezer LLC Restaurant Assistant Manager
Jeremiah's Italian Ice - DM Ventures Ebenezer LLC is an EEO Employer - M/F/Disability/Protected Veteran Status Jeremiah's Italian Ice - DM Ventures MJ LLC is an EEO employer - M/F/Vets/Disabled
Jeremiah's Italian Ice Owned and Operated by DM Ventures MJ, LLC
Are you ready to Live Live To The Coolest? Jeremiah's Italian Ice is looking for an outgoing and friendly assistant manager who is able to work independently in support of the General Manager. A successful candidate is someone who can ensure our location is top performing in cleanliness, teamwork, and finances.
Responsibilities:
- Creating flavorful experiences for each guest according to five-star service.
- Answering questions accurately and politely.
- Assisting with scheduling
- Conduct daily pre-shift huddles (Chill Chats) to review Launch Pad.
- Serving Jeremiah's products that consistently exceed expectations in image and quality.
- Demonstrating impeccable product knowledge.
- Performing opening and closing responsibilities.
- Offering suggestions and guidance to guests pertaining to our menu and services.
- Preparing all Jeremiah's Italian Ice products. Maintaining a unit that is both so fresh and so clean.
- Ordering product and supplies, stocking and organizing the store for maximum efficiency.
- Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
- Handling cash and other forms of payment.
- Count drawers at open/close.
- Ensure side work is complete.
- Ensure the work environment is safe, secure and healthy by following sanitation standards and procedures, complying with legal regulations, maintaining the patio, walkways and parking lot.
All Jeremiah's employees are required to:
- Maintain compliance with all training requirements.
- Maintain compliance with all company, store, federal, state, and local policies, procedures, laws and ordinances as required (particularly with regards to food, health, and safety).
- Advocate and demonstrate Jeremiah's Cultural Beliefs on a daily basis.
- Avoid any use of personal electronic devices while on the clock.
- Demonstrate teamwork and a sense of urgency.
- Abide by all policies set forth by the company.
- Maintain a just-opened store and personal appearance - unless actively making a product, all employees should be cleaning, all the time.
- Maintain respectful relationships with co-workers, refraining from gossip.
Physical Demands:
- Ability to sit or stand for extended periods of time.- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job. You are applying to work with a franchisee of Jeremiah's Italian Ice. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment which can vary between franchisees.
Please visit our careers page to see more job opportunities.
Restaurant Manager
Assistant restaurant manager job in Knoxville, TN
First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers. Capstone Concepts has 11 franchised locations in Tennessee and Asheville, North Carolina. Do you love mornings, the smell of bacon, and most importantly an innate passion for serving others? Then we could be your new family!
A few of the perks? Not just the coffee but also home by sundown, No Night Shifts EVER and many growth opportunities. As we grow, you grow! We love to promote from within and we offer extremely competitive benefits to our salary and hourly team members.
We are looking for General Managers, Assistant General Managers, and Café Managers for all locations. Details regarding training will be discussed in interview.
CURRENT LOCATIONS:
Knoxville / Johnson City, TN = 6
Chattanooga, TN = 3
Asheville, NC = 2
FUTURE LOCATIONS:
Oak Ridge, TN (Early 2025)
Capstone Concepts-Franchises of First Watch
#capstoneconcepts
The Restaurant Manager's primary purpose is to assist the General Manager in devleoping restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or culture of the concept. A successful manager will demonstrate the following competencies required to achieve the desired outcomes from their contributions to the mission statement.
ESSENTIAL DUTIES:
* The Assistant General Manager is responsible for supporting the mission, vision, and values of First Watch Restaurants through all they do in their role every day.
* Provide management coverage and direct supervision of operations in an individual restaurant.
* Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue, and profitability goals.
* Meet or exceed period budget and profitability goals.
* Provide hands-on leadership when working in unit. Work all positions and provide team feedback daily.
* Provide efficient and professional service to meet or exceed customer expectations.
* Respond to customer feedback and handle customer concerns/needs.
* Ensure all policies, procedures, and training for team members are being followed.
* Participate in certification of team members.
* Develop Black Hat and Black Apron team members.
* Set standards so the restaurant maintains the highest level of cleanliness.
* Participate in bi-weekly manager meeting to set and enforce standards.
* Ensure all team members follow Capstone Concepts' uniform standard.
* Supervise food handling procedures and operational processes.
Auto-ApplyRestaurant Manager
Assistant restaurant manager job in Knoxville, TN
At The Chop House, we are a classic American steakhouse with a relaxed and inviting atmosphere, and we stand for quality in all that we do. Our service and our food are guaranteed! Our team is fully committed to exceeding our guests' expectations by providing superior value and quality-driven dining experiences. We pledge to make a positive difference to all those who make our success possible while providing opportunity for growth and prosperity for our organization and its team members. We are a growing company looking for talented and driven individuals to grow with us.
Primary Responsibilities:
Manage day to day operations of the restaurant
Ensure guests receive the highest level of service
Assist with recruiting, retaining, and developing staff
Reports directly to the general manager
Management Benefits & Perks:
Industry-leading compensation
Over $5K/year manager comp
Health, dental, vision insurance including prescription drug coverage
Company-paid short-term disability, long-term disability and life Insurance
Voluntary accident and critical illness insurance plans
Employee Assistance Program
Paid vacation time
Discounts
Quarterly bonus opportunities
Fun, travel-paid seminars & training
Closed Thanksgiving and Christmas Day
Career growth plans from entry-level up to General Manager
Come grow with us!
Supplemental pay
Bonus pay
Benefits
Health insurance
Dental insurance
Vision insurance
Employee discount
Paid training
Life insurance
Paid time off
Disability insurance
Restaurant GM STIR Knoxville
Assistant restaurant manager job in Knoxville, TN
Job Details KNOXVILLE, TN $80000.00 - $100000.00 Salary/year General Manager
About STIR
STIR is known for fresh oysters, craft cocktails, artisanal ice, and chef-driven food in a lively, upscale-casual atmosphere. Located in the heart of downtown Knoxville, STIR combines high-energy service with top-quality dining, making it a premier destination for locals, professionals, and visitors alike.
Position Overview
The General Manager (GM) is the face and leader of STIR Knoxville. This role oversees all aspects of the restaurant's daily operations, ensuring that financial goals, guest satisfaction, and team development are achieved at the highest standards. The GM drives culture, builds high-performing teams, and creates a memorable dining experience that aligns with STIR's brand.
What we're looking for in a Restaurant Manager
Minimum of 5+ year of management experience in an upscale casual dining restaurant
A degree in Hospitality Management, or similar, is preferred
You are good with numbers
You can coach and develop Team Members
Strong passion for hospitality and service
Knowledge of food and beverage preparation
Working knowledge of local and national health codes
Excellent communication
Must be able to stand for long periods of time
Must be able to lift up to 50 lbs.
What can we offer you?
Enjoy the benefits of a fast-paced, full-service environment
Advance your career with continual training and development & many other opportunities within the company & restaurant concepts
We promote from within!
Supportive team environment
Benefits:
Competitive Salary plus bonus opportunities
Paid Time Off
Health, Dental, Vision Insurance/ 401k
Career growth with a growing company with multiple concents in multiple states!
Qualifications
What we're looking for in a Manager
• Minimum of 1-2 years management experience in an upscale casual dining restaurant
• A degree in Hospitality Management, or similar, is preferred
• Ability to coach and develop Team Members
• Strong passion for hospitality and service
• Knowledge of food and beverage preparation
• Working knowledge of local and national health codes
• Excellent communication
• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs.
Restaurant Manager
Assistant restaurant manager job in Alcoa, TN
Hooters of America LLC is looking for a Restaurant Manager in our Hooters of Alcoa!
Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation and Atmosphere. Assists General Manager to ensure operations run efficiently and according to company policy and standards. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business. Assists General Manager in the selection of Front of House and Back of House employees. Supports the training and development of restaurant employees. Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles. Responsible for assisting in the completion of general business administration to include payroll, human resources, marketing and financial reporting. Promotes the business, builds sales, increases profits, ensure guest satisfaction, and brand integrity. The Restaurant Manager embraces the company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.
Hooters is an Iconic concept, we currently operate 450+ Restaurants worldwide with more to come. Do you have a passion for Food, People and Fun while working? If so, Hooters could be the perfect fit for you! With an over whelming demand for awesome atmosphere and service we are looking for our next leaders to provide ice cold beer and hot wings delivered by our World-Famous Hooters Girls. Our comprehensive paid - training program is designed to train you for the skills necessary to be successful in your position, develop leadership qualities, and position you to advance within the organization.
Hooters thinks everyone looks good in ORANGE, do you?
Responsibilities:
People
Performance Management
Hiring & Retaining Talent
Leadership & Coaching
Training & Development
Customer
Guest Service & Atmosphere
Guest Satisfaction
Food & Beverage Quality
Menu & Product Launches
Financials
Deliver Results
Planning & Execution
Inventory Control/P&L
Standards
Responsible Alcohol Service
Food Safety/Sanitation
Hooters Girl Image
Facility Maintenance & Cleanliness
Safety & Security
Responsibilities
Scheduling & Staffing
Proper Cash Handling
Team Building
Manage Vendor Relationships
To Go Service & Catering
Local Store/Grassroots Marketing
Qualifications:
High School Diploma/GED
2+ years of full service restaurant management experience in a complex & fast paced environment
Successfully completed food safety/sanitation training
Must be 21 years of age or older
Knowledge, Skills, Abilities
Basic knowledge in Microsoft Word and Excel
General knowledge in full service restaurant operations/hospitality industry
Strong organization and planning skills
Strong operational skills in a customer-service & hospitality environment
Strong coaching skills
Intermediate mathematical computations skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to build relationships at all levels
Ability to handle confidential and sensitive information
Ability to manage changing priorities
All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
Feeding Frenzy- Food and Beverage
Assistant restaurant manager job in Gatlinburg, TN
Ripley Entertainment is on the lookout for talent to add to our team. We are hiring Food and Beverage team members in our Feeding Frenzy. We specialize in entertaining families and we want you to be part of the fun!
We are searching for cashiers and cooks with a fun and energetic personality. Cooks must be at least 18 years of age. You will be working at one of 3 food service locations throughout Ripley's Aquarium of the Smokies. Both cashiers and cooks will make an hourly rate plus have the potential to earn incentive with our fantastic incentive program! Another perk for a food and beverage team member is that you will receive one free meal every day that you work....and our food is really good!
Your job duties include (but because we all chip in, are not limited to)
For Cashiers:
Greet guests as they approach
Ring up orders
Must be able to lift 30lbs or more
Stock and clean behind counters
Clean and sweep the dining room
Must be able to stand for long periods of time and have no issue working in a fast paced environment
Please be punctual
For Cooks:
Must be able to lift 30lbs or more
Must be able to stand for long periods of time
Must be well groomed
Keep kitchen clean and free of clutter
Stock kitchen with supplies
Receive incoming food deliveries and put into designated areas
Please be punctual
Applicants should have availability to work any shift, including mid shifts and evening shifts.
What you should know about us:
We are a team, so you must be able to work well in a team atmosphere.
We pride ourselves on our customer service, so please be ready to provide the BEST!!
Experience is not necessary. Don't worry....we have excellent trainers!
Auto-ApplyRestaurant Manager - Oak Ridge
Assistant restaurant manager job in Oak Ridge, TN
Calhoun's Restaurant is looking for a Manager to join one of their teams!
A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.
Primary Responsibilities:
Establishes Guest Service and satisfaction as a priority through personal example
Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building
Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
Assist the Management Team in achieving targeted budgets, goals and objectives
Assist the Management Team in community involvement programs and marketing runs
Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
Manage others work safely by being alert and taking action regarding safety hazards
Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.
Requirements:
2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
Excellent communication skills and a strong attention to detail
Outstanding leadership skills with the ability to effectively communicate, train and develop your team
Assistant General Manager - STR Property Management
Assistant restaurant manager job in Sevierville, TN
Grand Welcome Great Smoky Mountains Franchise, a Brown and Buchanan Ventures Company, is a veteran owned and operated Vacation Rental Management company that offers a unique and powerful combination of a locally owned franchise and a national brand.
We are looking to hire an Assistant General Manager for the Great Smoky Mountains location (Sevierville, Gatlinburg, Wears Valley, Douglas Lake areas).
You'll love being a member of the Grand Welcome Mammoth Lakes team if you:
Enjoy building and maintaining excellent working relationships and achieving high customer satisfaction.
Value working for the greater good of the organization while taking care of your fellow team members, knowing that we work best as a team.
Are detail oriented while using our systems and always double-check your work.
Approach each situation with ownership and a disciplined initiative, never sacrificing quality.
Want to make a difference in growing the company while maintaining a work-life balance.
Job Summary: The Assistant General Manager plays a vital role in supporting the overall operations and success of the company. This position assists the General Manager in overseeing the daily activities of the company, ensuring excellent customer service, efficient property management, and financial success. The Assistant General Manager collaborates with various teams, including guest services, housekeeping, and maintenance, to deliver exceptional guest experiences and optimize property performance.
Responsibilities:
Guest Journey Management:
Assist the Guest Services team with the management of the guest journey from reservation confirmation through the guest stay and post-departure.
Oversee property maintenance and property turnover between guest stays.
Coordinate and manage vendors for property maintenance, repairs, and upgrades.
Ensure efficient supply management for property operations.
Maintain AFM (Assistant Field Manager) accountability and oversee day-to-day scheduling.
Work closely with the Guest Services team to ensure accurate and timely communication with guests, addressing special requests, and resolving issues.
Operational Support:
Assist the General Manager in overseeing all aspects of property operations, including guest reservations, housekeeping, maintenance, and inventory management.
Conduct regular property inspections to ensure cleanliness, maintenance, and adherence to quality standards.
Support the Guest Services team in responding to guest inquiries, concerns, and complaints promptly and professionally, aiming for guest satisfaction.
Vendor Relations:
Manage housekeepers to ensure homes are cleaned on time and always meet our brand standards.
Coordinate with vendors for property maintenance, repairs, and upgrades.
Staff Management and Training:
Manage all AFMs ensure adherence to all expectations.
Responsible for initial training of all AFMs and continual education.
Provide guidance and support to team members, fostering a positive and collaborative work environment.
Job Type: Full Time
Expected hours: Salary
Pay: $56,000 - $65,000 per year
Schedule: 40 hours per week, to be determined based on need
If you want to come work, learn, and consistently hit your KPIs, you'll be recognized and rewarded. These include Client Referral Bonuses and a competitive salary scale with territory growth.
Benefits:
Competitive salary with a compensation bonus for closing new client leads
Opportunities for advancement within a growing community
Training and support to enhance skills and knowledge
Health, vision, & dental insurance + 401k offerings
Provided equipment for the job
Positive and dynamic work environment with a supportive team
Work Location: In-person, multiple homes across the area
Requirements
Minimum of one (1) year experience in management (Required).
Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
Proven experience in property management, hospitality, or a similar role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Detail-oriented with exceptional organizational and problem-solving abilities.
Proficient in technology, including Microsoft Suite, property management systems, and relevant software applications.
Familiarity with vacation rental industry practices and trends.
Ability to work in a fast-paced, dynamic environment.
Ability to lift 20 pounds
Ability to walk up and down stairs
Reliable vehicle
Valid Driver's Licenses
Food Champion
Assistant restaurant manager job in Madisonville, TN
Job Description
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Restaurant Assistant Manager- West Knoxville, TN
Assistant restaurant manager job in Knoxville, TN
←Back to all jobs at Jeremiah's Italian Ice - DM Ventures Ebenezer LLC Restaurant Assistant Manager- West Knoxville, TN
Jeremiah's Italian Ice - DM Ventures Ebenezer LLC is an EEO Employer - M/F/Disability/Protected Veteran Status
Jeremiah's Italian Ice Owned and Operated by DM Ventures Ebenezer, LLC
Are you ready to Live Live To The Coolest? Jeremiah's Italian Ice is looking for an outgoing and friendly assistant manager who is able to work independently in support of the General Manager. A successful candidate is someone who can ensure our location is top performing in cleanliness, teamwork, and finances.
Responsibilities:
- Creating flavorful experiences for each guest according to five-star service.
- Answering questions - accurately and politely.
- Assisting with scheduling
- Conduct daily pre-shift huddles (Chill Chats) to review Launch Pad.
- Serving Jeremiah's products that consistently exceed expectations in image and quality.
- Demonstrating impeccable product knowledge.
- Performing opening and closing responsibilities.
- Offering suggestions and guidance to guests pertaining to our menu and services.
- Preparing all Jeremiah's Italian Ice products. Maintaining a unit that is both so fresh and so clean.
- Ordering product and supplies, stocking and organizing the store for maximum efficiency.
- Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
- Handling cash and other forms of payment.
- Count drawers at open/close.
- Ensure side work is complete.
- Ensure the work environment is safe, secure and healthy by following sanitation standards and procedures, complying with legal regulations, maintaining the patio, walkways and parking lot.
All Jeremiah's employees are required to:
- Maintain compliance with all training requirements.
- Maintain compliance with all company, store, federal, state, and local policies, procedures, laws and ordinances as required (particularly with regards to food, health, and safety).
- Advocate and demonstrate Jeremiah's Cultural Beliefs on a daily basis.
- Avoid any use of personal electronic devices while on the clock.
- Demonstrate teamwork and a sense of urgency.
- Abide by all policies set forth by the company.
- Maintain a just-opened store and personal appearance - unless actively making a product, all employees should be cleaning, all the time.
- Maintain respectful relationships with co-workers, refraining from gossip.
Physical Demands:
- Ability to sit or stand for extended periods of time.- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job. You are applying to work with a franchisee of Jeremiah's Italian Ice. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment which can vary between franchisees.
Please visit our careers page to see more job opportunities.
Restaurant Manager at STIR Knoxville
Assistant restaurant manager job in Knoxville, TN
Job Details KNOXVILLE, TN $60000.00 - $70000.00 Base+Commission/month Description
What you'll do as a Manager • Oversight and execution of daily operations - Leading each shift with open eyes and ears • Assist the General Manager with the success of all programs and systems, MIT, Certified Trainers, Hourly hiring and training, Injury reporting
• Support all FOH operations systems, order guides, quality control, food safety and sanitation, budget adherence, etc.
• Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently
• Maintain a safe working environment for Team Members and dining environment for Guests.
• Ongoing professional development
• Work with the General Manager to ensure all financials are on track, recorded accurately, and on time
• Work with various administrative programs
Qualifications
What we're looking for in a Manager
• Minimum of 1-2 years management experience in an upscale casual dining restaurant
• A degree in Hospitality Management, or similar, is preferred
• Ability to coach and develop Team Members
• Strong passion for hospitality and service
• Knowledge of food and beverage preparation
• Working knowledge of local and national health codes
• Excellent communication
• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs.
Restaurant Manager
Assistant restaurant manager job in Sevierville, TN
At The Chop House, we are a classic American steakhouse with a relaxed and inviting atmosphere, and we stand for quality in all that we do. Our service and our food are guaranteed! Our team is fully committed to exceeding our guests' expectations by providing superior value and quality-driven dining experiences. We pledge to make a positive difference to all those who make our success possible while providing opportunity for growth and prosperity for our organization and its team members. We are a growing company looking for talented and driven individuals to grow with us.
Primary Responsibilities:
Manage day to day operations of the restaurant
Ensure guests receive the highest level of service
Assist with recruiting, retaining, and developing staff
Reports directly to the general manager
Management Benefits & Perks:
Industry-leading compensation
Over $5K/year manager comp
Health, dental, vision insurance including prescription drug coverage
Company-paid short-term disability, long-term disability and life Insurance
Voluntary accident and critical illness insurance plans
Employee Assistance Program
Paid vacation time
Discounts
Quarterly bonus opportunities
Fun, travel-paid seminars & training
Closed Thanksgiving and Christmas Day
Career growth plans from entry-level up to General Manager
Come grow with us!
Supplemental pay
Bonus pay
Benefits
Health insurance
Dental insurance
Vision insurance
Employee discount
Paid training
Life insurance
Paid time off
Disability insurance
Restaurant Manager - Maryville
Assistant restaurant manager job in Maryville, TN
Join the Calhoun's Restaurant Team as a Manager
Where Southern hospitality, teamwork, and excellence come together.
Calhoun's Restaurant is looking for an energetic and motivated Manager to join one of our teams. We pride ourselves on creating an environment where Guests feel at home and team members feel valued, supported, and empowered. If you're a leader who thrives in a people-first culture, we'd love to meet you.
Who We Are
Calhoun's is part of the Copper Cellar Family of Restaurants-locally owned, deeply rooted in our communities, and committed to delivering genuine hospitality. We believe in developing our people, promoting from within, celebrating wins, and supporting our teams like family. When you join us, you join a team built on integrity, teamwork, and a passion for taking great care of our Guests and each other.
Position Overview
As a Manager, you will support daily operations, develop team members, and help drive an outstanding Guest experience. You'll play an essential role in maintaining Calhoun's high standards while contributing to a positive, collaborative, and growth-focused environment.
Primary Responsibilities
Lead by example to make Guest Service and satisfaction top priorities
Respond quickly to Guest concerns and ensure every Guest leaves happy
Partner with the Management Team to recruit, retain, train, and develop FOH/BOH staff
Support execution of plans that enhance the Guest experience and build long-term loyalty
Assist in achieving budget targets, operational goals, and performance standards
Participate in community involvement programs and local marketing efforts
Maintain cost controls without compromising food quality or service excellence
Help manage operating expenses, including smallwares and utilities
Promote a safe work environment and proactively address safety concerns
Ensure all daily administrative tasks-daily sheets, payroll, deposits, purchase orders, and employment forms-are completed accurately and on time
Qualifications
2-5 years of Casual Dining, Upscale Casual, or Fine Dining experience
Strong leadership presence with a positive attitude and passion for hospitality
Excellent communication skills and attention to detail
Proven ability to lead, coach, train, and develop a high-performing team
Why You'll Love Working With Us
A supportive, family-style culture built on respect and teamwork
Opportunities for growth and internal advancement
Leadership that values your voice, ideas, and professional development
A chance to be part of a beloved local brand with a strong community presence
Restaurant Assistant Manager
Assistant restaurant manager job in Knoxville, TN
←Back to all jobs at Jeremiah's Italian Ice - DM Ventures Ebenezer LLC Restaurant Assistant Manager
Jeremiah's Italian Ice - DM Ventures Ebenezer LLC is an EEO Employer - M/F/Disability/Protected Veteran Status Jeremiah's Italian Ice - DM Ventures Ebenezer LLC is an EEO employer - M/F/Vets/Disabled
Jeremiah's Italian Ice Owned and Operated by DM Ventures Ebenezer, LLC
Are you ready to Live Live To The Coolest? Jeremiah's Italian Ice is looking for an outgoing and friendly assistant manager who is able to work independently in support of the General Manager. A successful candidate is someone who can ensure our location is top performing in cleanliness, teamwork, and finances.
Responsibilities:
- Creating flavorful experiences for each guest according to five-star service.
- Answering questions accurately and politely.
- Assisting with scheduling
- Conduct daily pre-shift huddles (Chill Chats) to review Launch Pad.
- Serving Jeremiah's products that consistently exceed expectations in image and quality.
- Demonstrating impeccable product knowledge.
- Performing opening and closing responsibilities.
- Offering suggestions and guidance to guests pertaining to our menu and services.
- Preparing all Jeremiah's Italian Ice products. Maintaining a unit that is both so fresh and so clean.
- Ordering product and supplies, stocking and organizing the store for maximum efficiency.
- Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
- Handling cash and other forms of payment.
- Count drawers at open/close.
- Ensure side work is complete.
- Ensure the work environment is safe, secure and healthy by following sanitation standards and procedures, complying with legal regulations, maintaining the patio, walkways and parking lot.
All Jeremiah's employees are required to:
- Maintain compliance with all training requirements.
- Maintain compliance with all company, store, federal, state, and local policies, procedures, laws and ordinances as required (particularly with regards to food, health, and safety).
- Advocate and demonstrate Jeremiah's Cultural Beliefs on a daily basis.
- Avoid any use of personal electronic devices while on the clock.
- Demonstrate teamwork and a sense of urgency.
- Abide by all policies set forth by the company.
- Maintain a just-opened store and personal appearance - unless actively making a product, all employees should be cleaning, all the time.
- Maintain respectful relationships with co-workers, refraining from gossip.
Physical Demands:
- Ability to sit or stand for extended periods of time.- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job. You are applying to work with a franchisee of Jeremiah's Italian Ice. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment which can vary between franchisees.
Please visit our careers page to see more job opportunities.
Restaurant Assistant Manager
Assistant restaurant manager job in Clinton, TN
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
* BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
* FREE Meals On Shift & 50% Off Meals Off Shift
* Paid Time Off
* Paid Holidays
* Paid Training
* Early Access to Pay
* Recognition Program
* Employee Referral Program
* Opportunities to Advance
Benefits
* Medical Insurance
* HSA Option Available
* Dental Insurance
* Vision Insurance
* Short-Term Disability
* Long-Term Disability
* Employer Paid Life Insurance
* 401(k) With Employer Match
* 100% match of first 3% contribution + 50% match of next 2% contribution
* Additional eligibility requirements
Duties and Responsibilities
* Complete all training requirements including:
* Zaxbys Assistant Manager Development Plan
* Food Safety Certification and Manager Certification
* Any additional training required by Zax LLC
* Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
* Ensure team members receive proper training including ongoing coaching and development
* Create an effective work schedule following company standards and local laws
* Plan and delegate shift assignments including communicating expectations and adjusting as needed
* Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
* Ensure service, product quality, and cleanliness standards are consistently upheld
* Communicate performance concerns to your General Manager
* Assist with performance reviews and mentor and develop team members
* Create and maintain a positive culture and healthy team morale through recognition and leading by example
* Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
* Ensure processes, policies, and procedures are properly followed throughout daily operations
* Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
* Maintain compliance with federal, state, and local laws and guidelines
* Utilize management tools and keep neat, accurate, and current records
* Other responsibilities
* Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
* Ensure the team works safely and follows all safety guidelines and procedures
* Immediately report all human resources and risk management concerns to your General Manager and District Manager
* Escalate other concerns to your supervisor when appropriate
* All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
* Must be 18 years of age or older
* Must have a valid driver's license, vehicle insurance, and reliable transportation
* Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
* Ability to work a flexible schedule including days, nights, weekends, and holidays
* Successful completion of background check
* Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
* 1-3 years management experience required
* Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
* Sit, stand, and walk continuously
* Occasionally stoop, bend, crouch, or climb, including the use of ladders
* Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
* Continuous use of hands and wrists for grasping and fine manipulation
* Communicate proficiently through speech, reading, and writing
* Maintain effective audio-visual discrimination and perception to observe and respond to the environment
* Work in an environment that features hot and cold temperature variations and exposure to food allergens
* Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Restaurant Manager - Gatlinburg
Assistant restaurant manager job in Gatlinburg, TN
Calhoun's Restaurant is looking for a Manager to join one of their Gatlinburg locations!
A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.
Primary Responsibilities:
Establishes Guest Service and satisfaction as a priority through personal example
Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building
Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
Assist the Management Team in achieving targeted budgets, goals and objectives
Assist the Management Team in community involvement programs and marketing runs
Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
Manage others work safely by being alert and taking action regarding safety hazards
Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.
Requirements:
2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
Excellent communication skills and a strong attention to detail
Outstanding leadership skills with the ability to effectively communicate, train and develop your team