Assistant store manager jobs in Baton Rouge, LA

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Brief Description The Assistant Manager position must observe and enforce all store rules and company policies and actively support the Store Manager. He is responsible for performing all the tasks of the Store Manager in his absence and contributing to the operation of the store. You should be able to handle customer complaints and make sure all store staff are courteous to customers. Daily operations can include customer service, sales, reporting, and inventory control. Deploy and review store policies and procedures. Responsibilities • Assist the Store Manager in planning and implementing strategies to attract customers.• Assist the Store Manager in day-to-day customer service operations (for example, sales processes, orders, and payments).• Track the progress of weekly, monthly, quarterly, and annual goals.• Monitor and maintain store inventory.• Assess employee performance and identify hiring and training needs.• Supervise and motivate staff to do their best.• Monitor operating costs, budgets, and retail resources.• Suggest sales training programs and techniques.• Comply with all policies and processes of the company. • Communicate with customers and evaluate their needs.• Analyze consumer behavior and adjust product positioning.• Manage customer complaints.• Investigate pop-ups and use the information to update store merchandise.• Create reports, analyze, and interpret data, such as revenue, expense, and competition.• Perform periodic audits to ensure that the store is in its proper operation and presentable.• Ensure that all employees adhere to company policies and guidelines.• Act as an Ideal Market representative and set an example for our staff. Assistant Manager Top Skills & Proficiencies • Ability to develop and train the workforce, build relationships, use employee skills work in the most appropriate way. • Ability to market effectively.• Ability to provide excellent customer service• Ability to maintain a fair and consistent set of standards as they apply to the team. • Ability to adjust priorities and manage time wisely in an accelerated environment.• Ability to communicate in a clear, concise and understandable manner, and listen carefully to others, understands the material and provides instructions to department leaders and associates. • Ability to work a full-time schedule that includes nights, weekends and holidays.• Availability to work the hours necessary to open and/or close the store. • Strong interpersonal, communication, organization and follow-up skills• Availability to travel as needed. • Strong understanding of all phases of store operations in a retail environment.• You must possess excellent communication skills (both oral and written), good leadership, and interpersonal skills. • The ability to get along well with customers, suppliers and partners, and should be able to motivate and direct others. • You must have basic math skills to calculate figures and amounts such as discounts, gross margins, marks, percentages, and volume. Preferred Qualities • The retail management experience is preferred.• Required knowledge of computer work • Bilingual (English & Spanish) View all jobs at this company

Job Details BatonRouge, LA Full Time $90000.00 - $105000.00 Base+Commission/year Territory ManagerDescription Territory/District Manager - Lead, Inspire, and Drive Success Are you a dynamic leader with a passion for motivating teams and driving sales? At Mobilelink, we're looking for a Territory/District Manager who thrives on coaching, inspiring, and leading by example. This is more than just a job-it's an opportunity to shape the future of retail, build high-performing teams, and take your career to new heights. Why You'll Love This Role As a Territory/District Manager, you'll be the driving force behind multiple stores, ensuring exceptional customer experiences, mentoring Retail Store Managers, and empowering sales teams to exceed goals and grow the brand. Your leadership will directly impact business success, team development, and customer loyalty. What You'll Be Doing Inspire and Lead: Set the standard for excellence by coaching, mentoring, and motivating Retail Store Managers and their teams Maximize Performance: Challenge and develop store leaders to drive sales and deliver top-tier customer service. Foster a Winning Culture: Build an empowered and high-energy team that delivers innovative customer solutions aligned with company goals. Drive Business Growth: Initiate and lead business improvements to maximize results across all locations. Develop Talent: Create an environment that encourages continuous learning and career growth. Ensure Operational Excellence: Maintain inventory accuracy, enforce cash handling policies, and uphold company standards at every level. What We're Looking For 3-5 years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries). Multi-unit management experience - you know how to lead and scale success across multiple locations. Strong recruiter and mentor - you have a passion for finding and developing top talent. Proven track record of training and performance management - you know how to inspire results. Flexibility to work nights and weekends as needed to support your team. What's in It for You Competitive Pay: $90,000 - $105,000 (includes Base, Bonus & Profit Sharing) Career Advancement - Mobilelink Level Up Program At Mobilelink, we believe in recognizing and rewarding talent. Through our Level Up program, high-performing team members are offered a clear and accelerated path to advancement. Eligible employees may be considered for promotion within 6 months based on performance, leadership potential, and business needs. This is your chance to grow your career with a company that values drive, dedication, and results. Make an Impact: Your leadership will directly influence the success of multiple locations. If you're ready to take charge, inspire teams, and lead a growing brand to success, apply today!! Qualifications What We're Looking For 2+ years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries). Multi-unit management experience - you know how to lead and scale success across multiple locations. Strong recruiter and mentor - you have a passion for finding and developing top talent. Proven track record of training and performance management - you know how to inspire results. Flexibility to work nights and weekends as needed to support your team.

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The CASE Construction Business Manager is strategically engaged with the key assigned CASE Construction Independent dealers to improve CASE Construction sales volume/margin. Our team is seeking an influential and persuasive individual who has strong financial acumen and customer relations experience. Key Responsibilities * Lead and ensure accountability with indirect team members to achieve consolidated goals * Purposeful interaction to build & cultivate relationship with dealers, customers (internal/external) * Create & drive sales strategy for assigned dealers * Execute dealer business planning * Deploy resources to meet dealer/customer needs * Other duties as assigned Experience Required * Bachelors' Degree or equivalent experience with at least three (3) years' of experience in heavy equipment or in the field OR * Associates' Degree or equivalent experience with at least five (5) years' of experience in heavy equipment or in the field OR * HS Diploma or equivalent experience with at least seven (7) years' of experience in heavy equipment or in the field Preferred Qualifications * Ability to operate heavy equipment * Precision Construction Knowledge * Must be able to travel anywhere between 75%-80% Pay Transparency The annual salary for this role is USD $101,375.00 - $155,425.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off EEO US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************. Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25022862

Job Description Ross Downing is seeking a highly motivated Automotive Buying Manager to oversee our vehicle acquisition operations. The ideal candidate will be responsible for managing the sourcing process, coordinating with administrative staff, optimizing auction processes, and building strong industry relationships to ensure a diverse and high-quality vehicle inventory. Duties/Responsibilities: Collaborate with each store to strategically purchase vehicles from online auctions, in-person auctions, and other reputable sources, ensuring a well-rounded inventory that meets customer demands. Work closely with administrative staff to ensure accurate and timely recording of all vehicle acquisitions in reporting systems, maintaining transparency and integrity in inventory management. Assist in organizing and optimizing auction processes, including logistics, documentation, and bidding strategies, to maximize efficiency and returns on vehicle purchases. Cultivate and nurture relationships with employees across all departments to facilitate the growth of the vehicle acquisition process organically, fostering collaboration and teamwork. Develop and expand relationships within the automotive industry to explore new avenues and opportunities for acquiring vehicles, staying abreast of market trends and innovations. Remain adaptable and responsive to changing circumstances and market conditions, willing to undertake additional duties as required to support the success and growth of the wholesale department. Preferred Skills/Abilities: Strong understanding of the automotive industry, including vehicle sourcing, pricing, and market dynamics. Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. Detail-oriented and organized, with a commitment to maintaining accuracy and integrity in inventory management processes. Flexibility and adaptability to thrive in a fast-paced, dynamic work environment. Education and Experience: Preferred high school diploma or equivalent. Proven experience in automotive sales, wholesale operations, and dealership management. Benefits: Comprehensive benefits including 401k, health, dental, vision, and life insurance options.

Ross Downing is seeking a highly motivated Automotive Buying Manager to oversee our vehicle acquisition operations. The ideal candidate will be responsible for managing the sourcing process, coordinating with administrative staff, optimizing auction processes, and building strong industry relationships to ensure a diverse and high-quality vehicle inventory. Duties/Responsibilities: Collaborate with each store to strategically purchase vehicles from online auctions, in-person auctions, and other reputable sources, ensuring a well-rounded inventory that meets customer demands. Work closely with administrative staff to ensure accurate and timely recording of all vehicle acquisitions in reporting systems, maintaining transparency and integrity in inventory management. Assist in organizing and optimizing auction processes, including logistics, documentation, and bidding strategies, to maximize efficiency and returns on vehicle purchases. Cultivate and nurture relationships with employees across all departments to facilitate the growth of the vehicle acquisition process organically, fostering collaboration and teamwork. Develop and expand relationships within the automotive industry to explore new avenues and opportunities for acquiring vehicles, staying abreast of market trends and innovations. Remain adaptable and responsive to changing circumstances and market conditions, willing to undertake additional duties as required to support the success and growth of the wholesale department. Preferred Skills/Abilities: Strong understanding of the automotive industry, including vehicle sourcing, pricing, and market dynamics. Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. Detail-oriented and organized, with a commitment to maintaining accuracy and integrity in inventory management processes. Flexibility and adaptability to thrive in a fast-paced, dynamic work environment. Education and Experience: Preferred high school diploma or equivalent. Proven experience in automotive sales, wholesale operations, and dealership management. Benefits: Comprehensive benefits including 401k, health, dental, vision, and life insurance options.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Business Manager Reports to: Chief Operations Officer Revised: October 2025 Department: Dental / Behavioral Health FLSA: Exempt JOB PURPOSE: The Business Manager functions under the supervision and guidance of the Chief Operations Officer. The Business Manager will play a pivotal role in ensuring the smooth, efficient, and productive daily operations of clinic service lines for Dental and Behavioral Health. This position is responsible for overseeing schedule management, front desk operations, and production targets in collaboration with the service line directors. Essential Job Functions include, but are not limited to: Satisfies Core Competencies Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements. Fronk Desk Operations Oversee front desk staff and ensure professional, courteous patient interactions. Implement and monitor processes for patient registration, insurance verification, and data entry. Maintain a welcoming and organized reception area. Creating and implementing service delivery improvement plans. Establishing work schedules and ensuring appropriate resources to carry out the scope of services during approved hours of operation Operational Management Monitor daily, weekly, and monthly production goals for dental and behavioral health providers. Analyze productivity reports and communicate findings to team members and leadership. Identify opportunities to enhance operational efficiency and revenue generation. Support billing, coding, and collections processes in collaboration with financial staff. Implement and refine processes to maximize productivity, patient access, and staff efficiency. Required Education: Associate, Bachelor or Master's degree in nursing, healthcare administration, healthcare management, business administration or related field Skills, Licensure, and Knowledge Requirements Must have valid Louisiana driver's license and reliable transportation. Minimum 5 years of management in a healthcare setting Physical Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required. Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Moderate noise (i.e., business office with computers, phones, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Travel or Special Requirements: Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties. This includes the essential job functions and responsibilities of the job. I understand that it is not inclusive of every task inherent to the job. In addition, I understand that it may occasionally require assignment of tasks not specifically covered in this job description. Duties, responsibilities, and activities may change at any time with or without notice. I understand that I will comply with reasonable requests from my supervisor.

About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. Destination Monro - Your Career is Here! Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your career is here. Job Description The Store Manager position is responsible for providing the day-to-day leadership to the store and teammates. This position supports Monro's vision in becoming a leader for automotive and tire centers, trusted by consumers as the best place for quality maintenance and repairs. Compensation: The range for this role is from $50,000 - $85,000+ This role is eligible for additional compensation and incentives. Pay will be based on experience level. Essential Functions: Develop sales and technical teammates to produce a consistent 5-star Guest experience Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses Perform other duties as assigned Management Responsibility: The Store Manager position provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Technical Service Manager, Service Manager, and Assistant Store Manager. This position operates under the general direction of the District Manager. Qualifications High School Diploma or equivalent. 4-6 years of demonstrated leadership experience in a Automotive retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs. Ability to influence and motivate a team to achieve set goals and objectives. Knowledge & Skills: Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports Business mentality with the drive to exceed established goals Possess basic algebra skills to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment Ability to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions and solutions Ability to effectively mentor, coach and develop teammates Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) Ability to work flexible hours, days, evenings, weekends and holidays Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance Frequent standing and walking for long periods of time Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting Additional Information Benefits Health Insurance Dental Insurance 401K Retirement Plan with Company Match Paid vacation Paid Holidays Employee Discounts Career Development Your next Destination! Growth Opportunity: At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Walker Retail Solutions we let our results speak for themselves. We are committed to delivering unmatched results for every client we do business with. Our team of experts plan and execute marketing strategies for our clients that consistently produce results that far exceed the goals we set. We know our dedication to the education and development of our team will keep you and your business ahead of the curve. Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service while fostering our teams growth through a rewarding and progressive environment. Job Description Are you looking to start a career in marketing, management, and/or sales? Our agency provides the opportunity for people to get their foot in the door entry level; and get the training they need to jump-start their career in the fields of sales and marketing. Our hands-on approach allows us to train entry-level candidates with little to no experience and catapult their confidence and experience to the next level! Here at Walker Retail Solutions, we pride ourselves on providing clients with a personal, professional approach to customer acquisition. Our ENTRY-LEVEL positions in our MARKETING and MANAGEMENT departments involves one to one interactions with the customers. Our talented teams of MARKETING and MANAGEMENT professionals represent our clients with unparalleled integrity to the business community. Training Is Provided In The Areas of: Sales and Marketing Tactics Account Management Leadership/Team Building Human Resources Entry Level Employees will Engage in: Brand Management Customer Acquisition Manage Store Relations Customer Service Manage and Develop Marketing Promotions and Materials If this sounds like a company you would like to be a part of, apply today and start your new career! Visit us online at ***************************** Additional Information All your information will be kept confidential according to EEO guidelines.

Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values. Responsibilities ● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards. ● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences. ● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. ● Ensure appropriate replenishment of merchandise on the selling floor. ● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Foster an environment of development and accountability. ● Process information or merchandise through the computer system and POS register system. ● Assist Store Manager in the selection and hiring of qualified candidates. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 3-5 years of retail experience. ● High school diploma or equivalent. ● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to process information or merchandise through the computer system and POS register system. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report

NEW STORE HIRING EVENT!! Courtyard by Marriott 10307 N Mall Drive Baton Rouge, LA 70809 Tuesday 10/22/25 9am-4pm Wednesday 10/23/25 9am-4pm Schedule your interview: ************************************************************************************** Delta World Tire is one of the area's largest independent tire dealers, with over 30,000 tires in stock. In addition to tires, Delta World Tire offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning. The Assistant Manager is responsible for managing, selling and promoting all products and services offered by Delta World Tire by following the company's store standards and expectations. Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement!!! Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is highly preferred. Professional appearance and proven ability to work in a process driven environment Possess valid driver's license and pass an MVR/background check screening. Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date ASE Certified Service Consultant Certification or ability to obtain within 90 days of hire date Ability to work a minimum of five days, including weekends Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The Solutions Manager is the key driver for the guest experience and leading a selling culture in the Pet Care Center, through the lens of Petco's vision of "Healthier Pets. Happier People. Better World." The Solutions Manager is the Selling Model champion and role model for all relationship building touch points with Petco guests. The Solutions Manager will coach and mentor all Pet Care Center partners in the culture of selling and engagement to support and drive the customer experience. The Solutions Manager assists the General Manager in hiring, developing, scheduling, and managing a high-performing team that consistently delivers top-line sales growth across all Pet Care Center categories including services; as well as assists in managing all aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. * Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans. * Accountable for driving the implementation and execution of guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets. * Leads with an Omni Channel sales mindset to solve for the guest needs. (Examples include, but are not limited to: Services, Vet Services, Loyalty Programs, BOPUS, Endless Aisle, and Repeat Delivery). * Accountable as Leader on Duty for supporting Pet Care Center execution, training, communication and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations and promotions. * Process register transactions in a way that creates a great experience for each guest. * Be a role model within our selling model and support guest interactions as needed. * Accountable for recruiting, hiring, training, coaching, validation, recognition, performance management and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards, including the effective execution of selling and service behaviors. * Ensure the weekly schedule is written effectively to maximize sales floor coverage and guest engagement utilizing Petco selling behaviors. * Promote a positive leadership culture of teamwork, inclusion and collaboration by establishing priorities and providing clear direction aligned across all departments that demonstrates an extreme passion for people and pets. * Responsible for the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center. * Solution Managers are expected to display and champion the Petco Leadership Expectations. Other Essential Duties * MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. * PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority. * FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. * PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. * ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience * A high school diploma or its equivalent required; some college level business/management courses preferred. * 2 or more years of management experience or the equivalent is required, with 3 or more years preferred. * Must be licensed to operate a motor vehicle. * Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed. * Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. * A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others. Supervisory Responsibility * The Solutions Manager directly supervises the Solutions LOD, Solutions Generalists, Solutions Specialists Grooming Salon Leader and Dog Trainers. * The Solutions Manager will work in close partnership and be responsible for influencing the Vetco and Vet Hospital guest strategies. * Attract, hire, and retain top selling focused talent; participate in new partner and leader interviews and selection. Work Environment This role is expected to provide support during key sales hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************

Job Description Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience. Ensure: leaders are visible on the sales floor at all times. Effective two-way communication takes place between management and associates. Tasks are completed in a timely manner. Associates are happy and more productive, resulting in a great in-store experience for Associates and Customers. Job Scope This position coordinates the work of Customer Service Associates. This position has no direct budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 3) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 4) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. 5) Review daily staffing 6) Review workload planning calendar 7) Evaluate recovery needs 8) Conduct recovery blitzes at 2, 4, 6 and 8 9) Monitor fitting room, selling floor and sizing recovery 10) Communicate cleanliness expectations and inspect for completion prior to sign off 11) Conduct effective hand off to incoming MOD or provide communication for opening MOD 12) Provide support to store management as requested. Qualifications and Skills Required High School diploma or GED 1-2 years of related experience in retail customer service Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Occasional lifting and maneuvering of merchandise and displays Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis. Responsibilities As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation. Expectations: Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service. Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary. Manage customer and/or employee issues appropriately, timely, and with respect. Assist with hiring and training new employees for the sales floor or other departments. Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store. Assist with processing sales transactions involving cash, credit, or financial aid payments. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 3+ years' experience in a retail setting. 1+ year supervisory experience preferred or a graduate of the Best Seller Program. High school diploma/GED preferred. Ability to work a flexible schedule including evenings, weekends, and holidays. Familiarity with financial and customer service principles. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience. Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations. Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. Responsibilities Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including: Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy. Responsible for leading in-store course materials activities in collaboration with course materials leadership. Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget. Review and approve store markups, markdowns, and write-offs within company guidelines. Ensures the security of company assets and the safety of associates and customers, and adherence to company policies. Campus Relationships: Communicate and partner with the campus including: Facilitation of campus and/or community events. Day-to-day communication of store operational activities. Strategic Partnership Reviews. Ensure campus outreach and engagement. Bookstore Advisory Committees. Talent Management: Responsible for full cycle talent management, including: Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results. Ensure effective performance management and maintain a culture of accountability. Recruit, train, coach, and develop all team members. Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include: Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share. Answer routine inquiries and handle escalated complaints. Ensure the store is neat, clean, and orderly. May oversee a café or convenience store and must ensure compliance with all health and food safety regulations. Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment.

Sales and Customer Service Oriented Goal & Deadline Driven Professional, Friendly, Diplomatic, and Proactive Motivator, Coach, and Delegator Organized and Detail Oriented, yet Creative Excellent Communicator Computer Literate -NetSuite, Microsoft Excel and Word, email Physically Able to Move Light Furniture, Boxes, and Merchandise Essential functions: Creating and fostering a customer service environment that models the vision and values of the company; training, coaching, and role playing with staff to ensure Customer Service standards are met Monitoring Sales & Payroll Target Daily, along with other metrics; developing Daily Sales Plans to meet targets Supervising Assistant Manager, sales staff, and contract workers Motivating sales staff to reach or exceed store sales goals and visual merchandising standards Hiring, training, coaching, and scheduling sales staff to meet the needs of the business; monitoring sales to payroll ratio and scheduling to payroll budget; Completing Bi-Weekly Payroll Developing and maintaining merchandise displays, signage, and cleanliness, stock levels, and overall store appearance; Working with the Corporate Visual Manager and Regional Manager on a regular basis to ensure that visual standards are being met Evaluating sell through and effectiveness of displays in terms of sales dollars and ease of access Enforcing store policies with customers and employees Communicating all store needs to Regional Manager through weekly meetings and ad hoc discussions Monitoring and communicating with store merchants on a frequent basis regarding sales and visual presentation of their booths Planning and executing Special Events in the store