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Associate store manager vs floor manager

The differences between associate store managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an associate store manager and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $29,803 average annual salary of an associate store manager.

The top three skills for an associate store manager include sales floor, product knowledge and customer service. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Associate store manager vs floor manager overview

Associate Store ManagerFloor Manager
Yearly salary$29,803$43,813
Hourly rate$14.33$21.06
Growth rate6%6%
Number of jobs343,409442,213
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 49%
Average age4443
Years of experience66

What does an associate store manager do?

An associate store manager is typically in charge of performing administrative support tasks to maintain the smooth flow of operations in a retail store. They usually prepare and process documents, answer calls and correspondence, organize files, liaise with internal and external partners, and train new members of the workforce. They may also assist clients by answering inquiries, processing purchases, and addressing issues and concerns, resolving them promptly and efficiently in adherence to the store's policies and regulations.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Associate store manager vs floor manager salary

Associate store managers and floor managers have different pay scales, as shown below.

Associate Store ManagerFloor Manager
Average salary$29,803$43,813
Salary rangeBetween $24,000 And $35,000Between $32,000 And $58,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Oil States International
Best paying industry-Telecommunication

Differences between associate store manager and floor manager education

There are a few differences between an associate store manager and a floor manager in terms of educational background:

Associate Store ManagerFloor Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Delhi

Associate store manager vs floor manager demographics

Here are the differences between associate store managers' and floor managers' demographics:

Associate Store ManagerFloor Manager
Average age4443
Gender ratioMale, 41.4% Female, 58.6%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between associate store manager and floor manager duties and responsibilities

Associate store manager example responsibilities.

  • Develop and implement operational strategies utilizing less payroll expenses and allot hour usage to accomplish logistical and operational excellence.
  • Demonstrate proficiency in POS and inventory systems to maintain online store, website and business operations.
  • Supervise the management of the POS system and approve all cash wrap management, cash auditing, and tip reporting.
  • Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
  • Increase volume by 200k in 2012 beating plan and LY by double digits.

Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
  • Show more

Associate store manager vs floor manager skills

Common associate store manager skills
  • Sales Floor, 15%
  • Product Knowledge, 10%
  • Customer Service, 9%
  • Store Operations, 9%
  • Drive Sales, 8%
  • Human Resources, 5%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%

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