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Billing/administrative assistant vs administrative office assistant

The differences between billing/administrative assistants and administrative office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing/administrative assistant and an administrative office assistant. Additionally, a billing/administrative assistant has an average salary of $37,934, which is higher than the $33,318 average annual salary of an administrative office assistant.

The top three skills for a billing/administrative assistant include patients, data entry and customer service. The most important skills for an administrative office assistant are customer service, data entry, and phone calls.

Billing/administrative assistant vs administrative office assistant overview

Billing/Administrative AssistantAdministrative Office Assistant
Yearly salary$37,934$33,318
Hourly rate$18.24$16.02
Growth rate-8%-8%
Number of jobs59,50581,528
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 46%
Average age5050
Years of experience22

What does a billing/administrative assistant do?

A billing/administrative assistant handles various administrative support and billing-related tasks. Their duties usually consist of preparing billing data, overseeing client accounts, and balancing bills. They may also manage calls and correspondence, process documents, organize files and schedules, arrange appointments and meetings, maintain records, and prepare reports and presentations. In some companies, they may also coordinate with internal and external parties, procure supplies, and run errands as necessary. Moreover, a billing/administrative assistant maintains a clear communication line with fellow administrative staff, working together to ensure an efficient workflow.

What does an administrative office assistant do?

An administrative office assistant is responsible for performing administrative duties to assist in daily management operations. These duties include taking calls and responding to client and customers' inquiries and concerns, scheduling meetings and conferences, organizing files and submitting required documents, sorting invoices for release, processing travel arrangements, receiving emails, forwarding reports to the appropriate department, and coordinating with company's events. An administrative assistant must be detail-oriented, as well as having excellent time-management and multi-tasking skills to perform duties even under minimal supervision.

Billing/administrative assistant vs administrative office assistant salary

Billing/administrative assistants and administrative office assistants have different pay scales, as shown below.

Billing/Administrative AssistantAdministrative Office Assistant
Average salary$37,934$33,318
Salary rangeBetween $23,000 And $59,000Between $25,000 And $43,000
Highest paying CityEast Brunswick, NJSacramento, CA
Highest paying stateConnecticutHawaii
Best paying companyHaystack Information DiscoveryBuckley King
Best paying industryInsuranceGovernment

Differences between billing/administrative assistant and administrative office assistant education

There are a few differences between a billing/administrative assistant and an administrative office assistant in terms of educational background:

Billing/Administrative AssistantAdministrative Office Assistant
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeStanford UniversityWestern Carolina University

Billing/administrative assistant vs administrative office assistant demographics

Here are the differences between billing/administrative assistants' and administrative office assistants' demographics:

Billing/Administrative AssistantAdministrative Office Assistant
Average age5050
Gender ratioMale, 7.8% Female, 92.2%Male, 14.7% Female, 85.3%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between billing/administrative assistant and administrative office assistant duties and responsibilities

Billing/administrative assistant example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Code diagnoses and procedures to the highest level of specificity using correct ICD-9, CPT codes and modifiers.
  • Complete forms/requisitions as needed; call patients to reschedule/schedule appointments; verifying insurance coverage and patient demographics.
  • Clarify and verify insurance coverage with private or government carriers and offers information to patients before medical services are provide.
  • Keep all employees up to date on changes in HIPPA OSHA and local medical regulation.
  • Field hundreds of daily inquires from numerous medical offices and insurance agencies regarding patient records, while maintaining HIPAA compliance regulations.
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Administrative office assistant example responsibilities.

  • Develop and manage external financial relationships between clients and the IRS.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Establish and maintain effective communications and cohesive working relationships with company associates, telephone and walk-in customers, and site visitors.
  • Dust offices and clean windows and doors.
  • Update information in CATT database, as well as make appointments for therapists and psychiatrists in Sharepoint.
  • Create electronic filing system to alleviate paper copies and recruit fellow co-workers to get on board with SharePoint.
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Billing/administrative assistant vs administrative office assistant skills

Common billing/administrative assistant skills
  • Patients, 19%
  • Data Entry, 10%
  • Customer Service, 7%
  • Payroll, 4%
  • Scheduling Appointments, 4%
  • Medicaid, 4%
Common administrative office assistant skills
  • Customer Service, 14%
  • Data Entry, 13%
  • Phone Calls, 7%
  • Payroll, 5%
  • PowerPoint, 4%
  • Database Management, 4%

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