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Billing/administrative assistant vs administrative staff

The differences between billing/administrative assistants and administrative staff can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing/administrative assistant and an administrative staff. Additionally, an administrative staff has an average salary of $77,101, which is higher than the $37,934 average annual salary of a billing/administrative assistant.

The top three skills for a billing/administrative assistant include patients, data entry and customer service. The most important skills for an administrative staff are telephone calls, word processing, and travel arrangements.

Billing/administrative assistant vs administrative staff overview

Billing/Administrative AssistantAdministrative Staff
Yearly salary$37,934$77,101
Hourly rate$18.24$37.07
Growth rate-8%-8%
Number of jobs59,505119,030
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 63%
Average age5050
Years of experience22

What does a billing/administrative assistant do?

A billing/administrative assistant handles various administrative support and billing-related tasks. Their duties usually consist of preparing billing data, overseeing client accounts, and balancing bills. They may also manage calls and correspondence, process documents, organize files and schedules, arrange appointments and meetings, maintain records, and prepare reports and presentations. In some companies, they may also coordinate with internal and external parties, procure supplies, and run errands as necessary. Moreover, a billing/administrative assistant maintains a clear communication line with fellow administrative staff, working together to ensure an efficient workflow.

What does an administrative staff do?

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Billing/administrative assistant vs administrative staff salary

Billing/administrative assistants and administrative staff have different pay scales, as shown below.

Billing/Administrative AssistantAdministrative Staff
Average salary$37,934$77,101
Salary rangeBetween $23,000 And $59,000Between $58,000 And $101,000
Highest paying CityEast Brunswick, NJSan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyHaystack Information DiscoveryNVIDIA
Best paying industryInsuranceProfessional

Differences between billing/administrative assistant and administrative staff education

There are a few differences between a billing/administrative assistant and an administrative staff in terms of educational background:

Billing/Administrative AssistantAdministrative Staff
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Billing/administrative assistant vs administrative staff demographics

Here are the differences between billing/administrative assistants' and administrative staff' demographics:

Billing/Administrative AssistantAdministrative Staff
Average age5050
Gender ratioMale, 7.8% Female, 92.2%Male, 31.9% Female, 68.1%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between billing/administrative assistant and administrative staff duties and responsibilities

Billing/administrative assistant example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Code diagnoses and procedures to the highest level of specificity using correct ICD-9, CPT codes and modifiers.
  • Complete forms/requisitions as needed; call patients to reschedule/schedule appointments; verifying insurance coverage and patient demographics.
  • Clarify and verify insurance coverage with private or government carriers and offers information to patients before medical services are provide.
  • Keep all employees up to date on changes in HIPPA OSHA and local medical regulation.
  • Field hundreds of daily inquires from numerous medical offices and insurance agencies regarding patient records, while maintaining HIPAA compliance regulations.
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Administrative staff example responsibilities.

  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare PowerPoint presentations for management distribution.
  • Maintain payroll information by collect, calculate and enter data.
  • Prepare briefing slides and presentation material using PowerPoint and Visio.
  • Maintain accounting statements, databases, and other financial information such as payroll coding and budget preparation
  • Provide cloud base customer relationship management with Salesforce for optimization in coordination of the workforce development program and other community orient events
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Billing/administrative assistant vs administrative staff skills

Common billing/administrative assistant skills
  • Patients, 19%
  • Data Entry, 10%
  • Customer Service, 7%
  • Payroll, 4%
  • Scheduling Appointments, 4%
  • Medicaid, 4%
Common administrative staff skills
  • Telephone Calls, 19%
  • Word Processing, 16%
  • Travel Arrangements, 7%
  • Payroll, 6%
  • Personnel Actions, 6%
  • Financial Reports, 5%

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