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Billing/administrative assistant vs administrative support

The differences between billing/administrative assistants and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing/administrative assistant and an administrative support. Additionally, a billing/administrative assistant has an average salary of $37,934, which is higher than the $37,692 average annual salary of an administrative support.

The top three skills for a billing/administrative assistant include patients, data entry and customer service. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Billing/administrative assistant vs administrative support overview

Billing/Administrative AssistantAdministrative Support
Yearly salary$37,934$37,692
Hourly rate$18.24$18.12
Growth rate-8%-8%
Number of jobs59,505114,480
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does a billing/administrative assistant do?

A billing/administrative assistant handles various administrative support and billing-related tasks. Their duties usually consist of preparing billing data, overseeing client accounts, and balancing bills. They may also manage calls and correspondence, process documents, organize files and schedules, arrange appointments and meetings, maintain records, and prepare reports and presentations. In some companies, they may also coordinate with internal and external parties, procure supplies, and run errands as necessary. Moreover, a billing/administrative assistant maintains a clear communication line with fellow administrative staff, working together to ensure an efficient workflow.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Billing/administrative assistant vs administrative support salary

Billing/administrative assistants and administrative supports have different pay scales, as shown below.

Billing/Administrative AssistantAdministrative Support
Average salary$37,934$37,692
Salary rangeBetween $23,000 And $59,000Between $26,000 And $53,000
Highest paying CityEast Brunswick, NJWashington, DC
Highest paying stateConnecticutRhode Island
Best paying companyHaystack Information DiscoveryPacific Investment Management Company LLC
Best paying industryInsuranceTechnology

Differences between billing/administrative assistant and administrative support education

There are a few differences between a billing/administrative assistant and an administrative support in terms of educational background:

Billing/Administrative AssistantAdministrative Support
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeStanford UniversityWestern Carolina University

Billing/administrative assistant vs administrative support demographics

Here are the differences between billing/administrative assistants' and administrative supports' demographics:

Billing/Administrative AssistantAdministrative Support
Average age5050
Gender ratioMale, 7.8% Female, 92.2%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between billing/administrative assistant and administrative support duties and responsibilities

Billing/administrative assistant example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Code diagnoses and procedures to the highest level of specificity using correct ICD-9, CPT codes and modifiers.
  • Complete forms/requisitions as needed; call patients to reschedule/schedule appointments; verifying insurance coverage and patient demographics.
  • Clarify and verify insurance coverage with private or government carriers and offers information to patients before medical services are provide.
  • Keep all employees up to date on changes in HIPPA OSHA and local medical regulation.
  • Field hundreds of daily inquires from numerous medical offices and insurance agencies regarding patient records, while maintaining HIPAA compliance regulations.
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Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
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Billing/administrative assistant vs administrative support skills

Common billing/administrative assistant skills
  • Patients, 19%
  • Data Entry, 10%
  • Customer Service, 7%
  • Payroll, 4%
  • Scheduling Appointments, 4%
  • Medicaid, 4%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

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