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Billing/administrative assistant vs front desk administrative assistant

The differences between billing/administrative assistants and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing/administrative assistant and a front desk administrative assistant. Additionally, a billing/administrative assistant has an average salary of $37,934, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for a billing/administrative assistant include patients, data entry and customer service. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

Billing/administrative assistant vs front desk administrative assistant overview

Billing/Administrative AssistantFront Desk Administrative Assistant
Yearly salary$37,934$33,037
Hourly rate$18.24$15.88
Growth rate-8%-8%
Number of jobs59,50595,732
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 40%
Average age5050
Years of experience22

What does a billing/administrative assistant do?

A billing/administrative assistant handles various administrative support and billing-related tasks. Their duties usually consist of preparing billing data, overseeing client accounts, and balancing bills. They may also manage calls and correspondence, process documents, organize files and schedules, arrange appointments and meetings, maintain records, and prepare reports and presentations. In some companies, they may also coordinate with internal and external parties, procure supplies, and run errands as necessary. Moreover, a billing/administrative assistant maintains a clear communication line with fellow administrative staff, working together to ensure an efficient workflow.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

Billing/administrative assistant vs front desk administrative assistant salary

Billing/administrative assistants and front desk administrative assistants have different pay scales, as shown below.

Billing/Administrative AssistantFront Desk Administrative Assistant
Average salary$37,934$33,037
Salary rangeBetween $23,000 And $59,000Between $27,000 And $39,000
Highest paying CityEast Brunswick, NJSpringfield, MA
Highest paying stateConnecticutConnecticut
Best paying companyHaystack Information DiscoveryUniversity of California, Berkeley
Best paying industryInsuranceProfessional

Differences between billing/administrative assistant and front desk administrative assistant education

There are a few differences between a billing/administrative assistant and a front desk administrative assistant in terms of educational background:

Billing/Administrative AssistantFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeStanford UniversityWestern Carolina University

Billing/administrative assistant vs front desk administrative assistant demographics

Here are the differences between billing/administrative assistants' and front desk administrative assistants' demographics:

Billing/Administrative AssistantFront Desk Administrative Assistant
Average age5050
Gender ratioMale, 7.8% Female, 92.2%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between billing/administrative assistant and front desk administrative assistant duties and responsibilities

Billing/administrative assistant example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Code diagnoses and procedures to the highest level of specificity using correct ICD-9, CPT codes and modifiers.
  • Complete forms/requisitions as needed; call patients to reschedule/schedule appointments; verifying insurance coverage and patient demographics.
  • Clarify and verify insurance coverage with private or government carriers and offers information to patients before medical services are provide.
  • Keep all employees up to date on changes in HIPPA OSHA and local medical regulation.
  • Field hundreds of daily inquires from numerous medical offices and insurance agencies regarding patient records, while maintaining HIPAA compliance regulations.
  • Show more

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Billing/administrative assistant vs front desk administrative assistant skills

Common billing/administrative assistant skills
  • Patients, 19%
  • Data Entry, 10%
  • Customer Service, 7%
  • Payroll, 4%
  • Scheduling Appointments, 4%
  • Medicaid, 4%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

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