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Business-business-account representative vs account representative

The differences between business-business account representatives and account representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business-business-account representative has an average salary of $51,117, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for a business-business-account representative include patient accounts, appeals and inbound calls. The most important skills for an account representative are customer service, patients, and patient accounts.

Business-business-account representative vs account representative overview

Business-Business-Account RepresentativeAccount Representative
Yearly salary$51,117$36,977
Hourly rate$24.58$17.78
Growth rate4%-8%
Number of jobs290,020183,446
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Average age4446
Years of experience-12

What does a business-business-account representative do?

A business-business-account representative is primarily in charge of handling client accounts in an organization, building positive client relationships in the process. In most companies, they aim to close sales and reach sales targets. To make this possible, they often reach out to clients through calls or correspondence, arrange appointments, offer products and services, discuss specifications, arrange payment plans, and negotiate contract terms. They also conduct market research to find new client opportunities, generate leads, and handle complaints and issues, solving them swiftly and efficiently to secure client satisfaction.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Business-business-account representative vs account representative salary

Business-business account representatives and account representatives have different pay scales, as shown below.

Business-Business-Account RepresentativeAccount Representative
Average salary$51,117$36,977
Salary rangeBetween $33,000 And $77,000Between $26,000 And $51,000
Highest paying CitySanta Clara, CALos Angeles, CA
Highest paying stateConnecticutCalifornia
Best paying companyHalliburtonNew Relic
Best paying industryTransportationFinance

Differences between business-business-account representative and account representative education

There are a few differences between a business-business-account representative and an account representative in terms of educational background:

Business-Business-Account RepresentativeAccount Representative
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Business-business-account representative vs account representative demographics

Here are the differences between business-business account representatives' and account representatives' demographics:

Business-Business-Account RepresentativeAccount Representative
Average age4446
Gender ratioMale, 47.0% Female, 53.0%Male, 33.6% Female, 66.4%
Race ratioBlack or African American, 6.8% Unknown, 4.1% Hispanic or Latino, 16.4% Asian, 5.6% White, 66.9% American Indian and Alaska Native, 0.4%Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage5%8%

Differences between business-business-account representative and account representative duties and responsibilities

Business-business-account representative example responsibilities.

  • Generate qualify leads through B2B telemarketing services specialize in identifying and nurturing prospects for computer hardware, software and technology services.
  • Generate qualify leads through B2B telemarketing services specialize in identifying and nurturing prospects for computer hardware, software and technology services.
  • Process Medicare, Medicaid, contract, and third party claims.
  • Assist customers and provide advice with financial aid referrals including charity care, Medicare, and Medicaid options.
  • Review applications for annuities and process completed applications.

Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
  • Show more

Business-business-account representative vs account representative skills

Common business-business-account representative skills
  • Patient Accounts, 10%
  • Appeals, 9%
  • Inbound Calls, 9%
  • Customer Service, 7%
  • CPT, 6%
  • Insurance Carriers, 5%
Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%