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The differences between business-business account representatives and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales/account representative has an average salary of $56,954, which is higher than the $51,117 average annual salary of a business-business-account representative.
The top three skills for a business-business-account representative include patient accounts, appeals and inbound calls. The most important skills for a sales/account representative are customer service, CRM, and sales process.
| Business-Business-Account Representative | Sales/Account Representative | |
| Yearly salary | $51,117 | $56,954 |
| Hourly rate | $24.58 | $27.38 |
| Growth rate | 4% | 4% |
| Number of jobs | 290,020 | 257,122 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 69% |
| Average age | 44 | 47 |
| Years of experience | - | 4 |
A business-business-account representative is primarily in charge of handling client accounts in an organization, building positive client relationships in the process. In most companies, they aim to close sales and reach sales targets. To make this possible, they often reach out to clients through calls or correspondence, arrange appointments, offer products and services, discuss specifications, arrange payment plans, and negotiate contract terms. They also conduct market research to find new client opportunities, generate leads, and handle complaints and issues, solving them swiftly and efficiently to secure client satisfaction.
A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.
Business-business account representatives and sales/account representatives have different pay scales, as shown below.
| Business-Business-Account Representative | Sales/Account Representative | |
| Average salary | $51,117 | $56,954 |
| Salary range | Between $33,000 And $77,000 | Between $39,000 And $81,000 |
| Highest paying City | Santa Clara, CA | Olympia, WA |
| Highest paying state | Connecticut | Washington |
| Best paying company | Halliburton | Smartsheet |
| Best paying industry | Transportation | Technology |
There are a few differences between a business-business-account representative and a sales/account representative in terms of educational background:
| Business-Business-Account Representative | Sales/Account Representative | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Alfred |
Here are the differences between business-business account representatives' and sales/account representatives' demographics:
| Business-Business-Account Representative | Sales/Account Representative | |
| Average age | 44 | 47 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 57.8% Female, 42.2% |
| Race ratio | Black or African American, 6.8% Unknown, 4.1% Hispanic or Latino, 16.4% Asian, 5.6% White, 66.9% American Indian and Alaska Native, 0.4% | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 6% |