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Case administrator vs support staff

The differences between case administrators and desk clerks supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a case administrator and a support staff. Additionally, a case administrator has an average salary of $42,504, which is higher than the $31,772 average annual salary of a support staff.

The top three skills for a case administrator include life insurance, district court and ADR. The most important skills for a support staff are customer service, developmental disabilities, and mental health.

Case administrator vs support staff overview

Case AdministratorSupport Staff
Yearly salary$42,504$31,772
Hourly rate$20.43$15.28
Growth rate12%36%
Number of jobs72,759161,915
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 46%
Average age4747
Years of experience66

What does a case administrator do?

A case administrator provides independent initiatives and a wide range of technical and administrative assistance in order to accomplish the duties and responsibilities of a state bar court manager and a judge. Your day-to-day duties typically include overseeing case management by assisting with issues on case flow management, responding to inquiries from law enforcement, attorneys, and the general public about completed and pending court cases, and administering audio record proceedings. As the case administrator, you will also assist in developing and implementing new programs and procedures to improve court operations.

What does a support staff do?

School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.

Case administrator vs support staff salary

Case administrators and desk clerks supervisors have different pay scales, as shown below.

Case AdministratorSupport Staff
Average salary$42,504$31,772
Salary rangeBetween $34,000 And $53,000Between $25,000 And $40,000
Highest paying CityBoston, MASeattle, WA
Highest paying stateMassachusettsNew York
Best paying companyUNIVERSAL SOFTWARELakeland Electric
Best paying industryGovernmentFinance

Differences between case administrator and support staff education

There are a few differences between a case administrator and a support staff in terms of educational background:

Case AdministratorSupport Staff
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldDuke University

Case administrator vs support staff demographics

Here are the differences between case administrators' and desk clerks supervisors' demographics:

Case AdministratorSupport Staff
Average age4747
Gender ratioMale, 27.4% Female, 72.6%Male, 31.2% Female, 68.8%
Race ratioBlack or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6%Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between case administrator and support staff duties and responsibilities

Case administrator example responsibilities.

  • Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
  • Post a credit memo to accounting segment of ADP and compare to repair order.
  • Handle all correspondence with Honda regarding service bulletins, recalls, and up to date repairs.
  • Define responsibilities for team participants within the inventory logistics process.
  • Review property and logistics operations business practices to eliminate non-value-ad activities.
  • Research missing inventory and make necessary corrections or adjustments to information enter into ERP.
  • Show more

Support staff example responsibilities.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Provide companionship to the consumer.
  • Tutor students in various science courses, English and GED prep classes.
  • Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
  • Work with students at various levels of mathematics knowledge within the same teaching environment.
  • Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.
  • Show more

Case administrator vs support staff skills

Common case administrator skills
  • Life Insurance, 13%
  • District Court, 11%
  • ADR, 9%
  • AAA, 8%
  • Arbitration, 8%
  • Management System, 7%
Common support staff skills
  • Customer Service, 9%
  • Developmental Disabilities, 7%
  • Mental Health, 6%
  • Meal Preparation, 6%
  • Direct Care, 6%
  • Home Maintenance, 6%

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