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Change manager vs delivery manager

The differences between change managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a change manager and a delivery manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $96,652 average annual salary of a change manager.

The top three skills for a change manager include project management, organizational change management and portfolio. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Change manager vs delivery manager overview

Change ManagerDelivery Manager
Yearly salary$96,652$113,280
Hourly rate$46.47$54.46
Growth rate16%16%
Number of jobs79,685172,434
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does a change manager do?

The primary role of a change manager is to ensure the timely achievement of corporate projects. Change managers will see to it that the projects are on the budget allotted by the company through heightened employee usage and adoption. They focus on changes in technology and systems, organizational structure, job roles, and business processes. The most significant skills for this job include strategic analysis, digital literacy, leadership, and communication skills.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Change manager vs delivery manager salary

Change managers and delivery managers have different pay scales, as shown below.

Change ManagerDelivery Manager
Average salary$96,652$113,280
Salary rangeBetween $72,000 And $128,000Between $82,000 And $156,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateMassachusettsCalifornia
Best paying companyMetaSimpson Thacher & Bartlett
Best paying industryProfessionalTechnology

Differences between change manager and delivery manager education

There are a few differences between a change manager and a delivery manager in terms of educational background:

Change ManagerDelivery Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Change manager vs delivery manager demographics

Here are the differences between change managers' and delivery managers' demographics:

Change ManagerDelivery Manager
Average age4747
Gender ratioMale, 56.7% Female, 43.3%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between change manager and delivery manager duties and responsibilities

Change manager example responsibilities.

  • Implement and manage network installations and design for ShoretTel VoIP telephone systems and upgrades to cabling for VoIP requirements.
  • Manage and maintain workflows for this CRM as well as the enterprise wide web-base work ticket solution (RedMine).
  • Manage SharePoint server configuration list.
  • Manage expenditures and all project budgets within the portfolio including monthly forecasting.
  • Manage several new global business opportunity RFP responses through securing third party proposals.
  • Manage the SDLC risk assessment matrix that include mitigation strategies and contingency plans for corporate communication.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Change manager vs delivery manager skills

Common change manager skills
  • Project Management, 11%
  • Organizational Change Management, 9%
  • Portfolio, 6%
  • Governance, 6%
  • Client Facing, 5%
  • Customer Service, 4%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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