Post job

Change manager vs engagement manager

The differences between change managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a change manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $96,652 average annual salary of a change manager.

The top three skills for a change manager include project management, organizational change management and portfolio. The most important skills for an engagement manager are project management, analytics, and customer service.

Change manager vs engagement manager overview

Change ManagerEngagement Manager
Yearly salary$96,652$112,413
Hourly rate$46.47$54.04
Growth rate16%16%
Number of jobs79,685166,237
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a change manager do?

The primary role of a change manager is to ensure the timely achievement of corporate projects. Change managers will see to it that the projects are on the budget allotted by the company through heightened employee usage and adoption. They focus on changes in technology and systems, organizational structure, job roles, and business processes. The most significant skills for this job include strategic analysis, digital literacy, leadership, and communication skills.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Change manager vs engagement manager salary

Change managers and engagement managers have different pay scales, as shown below.

Change ManagerEngagement Manager
Average salary$96,652$112,413
Salary rangeBetween $72,000 And $128,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateMassachusettsNew York
Best paying companyMetaL.E.K. Consulting
Best paying industryProfessionalProfessional

Differences between change manager and engagement manager education

There are a few differences between a change manager and an engagement manager in terms of educational background:

Change ManagerEngagement Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Change manager vs engagement manager demographics

Here are the differences between change managers' and engagement managers' demographics:

Change ManagerEngagement Manager
Average age4747
Gender ratioMale, 56.7% Female, 43.3%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between change manager and engagement manager duties and responsibilities

Change manager example responsibilities.

  • Implement and manage network installations and design for ShoretTel VoIP telephone systems and upgrades to cabling for VoIP requirements.
  • Manage and maintain workflows for this CRM as well as the enterprise wide web-base work ticket solution (RedMine).
  • Manage SharePoint server configuration list.
  • Manage expenditures and all project budgets within the portfolio including monthly forecasting.
  • Manage several new global business opportunity RFP responses through securing third party proposals.
  • Manage the SDLC risk assessment matrix that include mitigation strategies and contingency plans for corporate communication.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Change manager vs engagement manager skills

Common change manager skills
  • Project Management, 11%
  • Organizational Change Management, 9%
  • Portfolio, 6%
  • Governance, 6%
  • Client Facing, 5%
  • Customer Service, 4%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

Browse executive management jobs