Check out clerk vs front office coordinator

Differences between check out clerk and front office coordinator duties and responsibilities

Check out clerk example responsibilities.

• Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
• Import charges from EMR to practice management program.
• Key charge batches into IDX SmarTerm TES system.
• Add insurance demographic information to patient files using NextGen system.
• Answer phones; provide pertinent information to patients regarding insurance and other pertinent information.
• Verify patients' benefits and acquire necessary referrals and authorizations to minimize rejection of insurance claims.
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Front office coordinator example responsibilities.

• Manage medical records and other patient information within HIPPA guidelines.
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Work in Kronos to enter miss punches or correct time for employees when payroll is due.
• Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
• Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
• Maintain confidentiality of patient privacy in compliance with HIPAA regulations.
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