Chief operating officer jobs in Ann Arbor, MI

Telamon Group is proud to represent McLaren Healthcare, as they recruit an inspirational leader to be the next Chief Financial Officer of McLaren Macomb 288 bed hospital . The CFO will be a crucial partner to the CEO, the executive leadership team, clinical partners, Board members, and staff in all McLaren Macomb financial strategies, operations, goals, and objectives. The CFO will oversee McLaren Macomb's economic function and evaluate growth and service line opportunities consistent with the system's mission. Leading all financial strategies and operations at McLaren Macomb, the CFO is a vital executive leadership team member. To support all current objectives and plans, the CFO will oversee all financial activities at McLaren Macomb. The CFO will develop and monitor financial performance against the annual budget. The new CFO will develop and implement financial policies and procedures as needed. In addition, the CFO will provide strategic financial management for the system as necessary. The ideal candidate will be a highly strategic financial leader with superb communication and presentation skills, with the ability to oversee operations and evaluate financial processes and outcomes. The new CFO will be a collaborative and visible leader who maximizes growth and opportunities in a dynamic healthcare environment. The CFO handles all financial reporting and maintaining the financial health of McLaren Macomb. Besides managing McLaren Macomb's overall budget, the CFO is also responsible for the system's managed care contracts, vendor contracts, physician contracting, decision support, and treasury function. The CFO will collaborate with the CEO to ensure that McLaren Macomb's revenue cycle is well-managed and optimized. The person in this role must be a passionate advocate for healthcare delivery system reform and will also provide leadership for all business and financial planning, internal controls, and oversight of accounting staff. McLaren Macomb is a 288-bed tertiary teaching hospital in Mount Clemens, Michigan. McLaren Macomb provides a full range of services, including cardiovascular care at the Mat Gaberty Heart Center, award-winning cancer services at the Ted B. Wahby Cancer Center, comprehensive orthopedic services, and a state-of-the-art elective Surgery Center. The hospital is verified as a Level II Trauma Center and operates one of the busiest Emergency Centers in the area. McLaren Macomb is a leader in osteopathic graduate medical education and serves as a base hospital site for medical students from Michigan State University College of Osteopathic Medicine and the University of Medicine and Health Science. Residency programs include emergency medicine, family medicine, general surgery, internal medicine, OB/GYN, orthopedic surgery, otolaryngology-facial plastic surgery, and urologic surgery. Fellowship programs include cardiology, endocrinology, and vascular surgery.

We are seeking a Chief Clinical Officer to join our team! will cover DMC and Taylor Campuses** Responsibilities Responsible for directing and facilitating the activities of nursing and clinical services. Assumes an active leadership role in the hospital's decision making structure and process. Ensuring and facilitates competence of the clinical staff, appropriate staffing for patient care, and clinical program development. Develops hospital-wide systems, policies and procedures designed to meet the patient care need. Has overall responsibility and accountability for the development of staffing plans and development and implementation of departmental budgets. Responsible for planning for the appropriate utilization of resources, maintaining or improving the work environment, and monitoring and improving the quality and appropriateness of care. Assures appropriate staff for the acuity of the patients. Works closely with Physicians to address patient care needs and enhance patient care systems. Promotes the facility through active involvement and participation in external and internal activities concerning health care services. Required Skills: Bachelor of Science Degree in Nursing required. Master's Degree in Health Administration, Nursing or related field required. Five (5) years experience in a Nursing Management position supervising the delivery of patient care required. Current, valid, and active license to practice as a Registered Nurse in the state of employment required. Current BLS and ACLS certifications from a Vibra-approved vendor required. Valid driver's license may be required where work is provided in multiple sites. Additional Qualifications/Skills: Previous experience in LTAC preferred. Ability to project a professional image. Knowledge of regulatory standards and compliance requirements. Strong organizational, prioritizing and analytical skills. Ability to make independent decisions when circumstances warrant. Working knowledge of computer and software applications used in job functions. Freedom from illegal use of and effects of use of drugs and alcohol in the workplace. Qualifications At Vibra Healthcare, employees are our priority. We are passionate about patient care and consider it a privilege to be able to provide services to patients and their family members. Below is a brief summary of our benefits. • Medical PPO high and low deductible plans / HSA options as well as HMO options in some markets • FREE prescription plans • Dental and Vision coverage • Life insurance • Disability Benefits • Employee Assistance Plan • Flex Spending plans, 401K matching • Additional Critical Illness, Accident, and Hospital plans • Company discounts for mobile phone service, electronics, cell phones, clothing, etc • Pet Insurance • Group legal - provides legal assistance with personal legal matters • Tuition and continuing education reimbursement • Work life balance At Vibra Healthcare, our patients are family. Healthcare is constantly evolving, our growing organization is devoted to ensuring that each person in our care feels safe. Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside. Our culture fosters engagement, diversity and advocacy. Our goal is to empower our employees and support them in their professional growth while leading them on a path to success within our organization.

Founded in 1976, R.W. Mercer Co. is a trusted leader in fueling and construction services with over 200 employees and $100M in annual revenue. Headquartered in Jackson, MI, we deliver turnkey solutions for commercial building construction, electrical contracting, and petroleum infrastructure-from planning and design to construction, installation, and long-term service. Our customers span school districts, national hotel brands, publicly traded companies, retail and fleet fueling facilities, bus garages, automotive test facilities, marinas, and municipalities. With multiple locations across Michigan and Indiana, Mercer has built a reputation for quality, reliability, and lasting partnerships. We operate with integrity and honesty, maintaining a family-oriented, hardworking culture where employees are valued and supported. Our people are more than just team members-they are the backbone of our growth. Through quarterly gatherings, training programs, and company-wide events, we intentionally invest in our employees' development and well-being. Our mission is clear: to strive towards unparalleled Trust, Performance, and Pride through our commitment to Our Team, Our Customers, and Our Suppliers. POSITION OBJECTIVE We are seeking a Vice President of Service to lead and continuously develop R.W. Mercer's industry-leading service offerings. Currently, the Company's service offerings are concentrated in the fueling industry. The department operates 24/7/365 and is trusted by some of the largest fueling and convenience store brands in the country. In addition to service in the fueling industry, the Company would like to expand service offerings to encompass all of the Company's capabilities, which include commercial building maintenance and electrical services. This role is responsible for driving operational growth, team development, and customer satisfaction across seven locations in Michigan and Northern Indiana. The role is a leadership position for someone who can balance the stability of current operations with a strategic vision. The ideal candidate is a dynamic, people-first leader with strong business acumen, capable of mentoring teams, building scalable processes, and forging trusted relationships with customers and vendors alike. This is an opportunity to shape the future of a top-tier, family-owned company that's part of a growing national partnership of industry leaders. POSITION KEY RESPONSIBILITIES Work in concert with the VP of Petroleum Sales and General Contracting leadership to grow relationships with existing and future customers. Work with vendors to understand technological advances in the industry and develop the company's plan to realize the opportunities. Monitor service performance metrics and drive continuous improvement using analytics. Represent the company at industry events and customer meetings to build and strengthen relationships. Build and execute business plans for new service offerings to our customers. Build and continuously improve a culture of world-class customer service. Mentor and develop team to grow into larger roles in the Company. Build and execute a talent recruitment plan. Enhance current training plans to ensure the Company is an industry leader in the latest technology. SKILLS & EXPERIENCE NEEDED Education & Experience 5 to 10 years of experience in service, operations, or business development. Proven track record of driving service excellence and operational improvements. Strong analytical, strategic planning, and decision-making skills. Excellent communication, leadership, and interpersonal abilities. Skills & Traits Expertise in operations systems and analytics. Familiarity with industry best practices in service delivery and customer experience. Ability to lead change and manage complex projects across departments.

About Us Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today's environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It's also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting. We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need. Chief Operating Officer (COO) Position Summary: We are seeking an experienced and strategic Chief Operating Officer (COO) to oversee the daily operations of our growing insurance company. The COO will be a key member of the executive leadership team, responsible for translating strategic goals into effective operational plans and driving efficiency across all departments, including underwriting, claims, customer service, finance, HR, and IT. This role is critical in supporting sustainable growth, operational excellence, and a high-performance culture. Key Responsibilities: Operational Leadership: Lead and manage all day-to-day operations of the company, ensuring alignment with the company's strategic objectives and regulatory requirements. Direct oversight over Sales, Finance, Client Services, Underwriting, & Surety Departments. Strategic Planning & Execution: Collaborate with the CEO and executive team to develop and implement long-term business strategies; translate goals into actionable operating plans. Facilitate bi-weekly partner meeting, plan and facilitate bi-weekly operational leadership team meetings, and plan and facilitate quarterly board meetings. Process Optimization: Streamline operational processes to improve efficiency, reduce costs, and enhance customer experience while maintaining quality and compliance. Inorganic Growth (Acquisitions): Support the evaluation of strategic opportunities and lead the planning and integration of new initiatives into the existing operational infrastructure. Team Management: Lead and mentor department heads; foster a collaborative and accountable culture. Determine staffing needs within each department and work with department heads to recruit and hire top talent. Financial Oversight: Work closely with the finance function to manage budgets, forecasting, and financial performance; ensure operational spend aligns with goals. Compliance & Risk Management: Ensure operational adherence to insurance regulations, industry standards, and internal policies. Technology Integration: Oversee technology and systems implementation to support scalability, improve service delivery, and enhance data-driven decision-making. Performance Metrics: Establish and monitor KPIs and operational dashboards; drive continuous improvement based on data analysis. Qualifications: Bachelor's degree in Business Administration, Finance, Insurance, or related field (MBA preferred). 10+ years of progressively responsible experience in operations, with at least 5 years in a senior leadership role within the insurance industry. Proven track record of managing cross-functional teams and scaling operations. Strong understanding of insurance business functions (underwriting, claims, policy administration, customer service). Demonstrated ability to lead in a fast-paced, dynamic environment. Excellent leadership, communication, and organizational skills. Experience with process improvement methodologies (e.g., Six Sigma, Lean) preferred. Experience with acquisitions and integrations preferred. Office Location: 989 East South Boulevard, Suite 200, Rochester Hills, MI 48307 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Job Title: Vice President - Operations Department: Product Development Reports To: Chief Operating Officer Terms: Full time, in office SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world. Key Responsibilities 1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives. 2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality. 3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities. 4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives. 5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities. 6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control. 7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand. 8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage. 9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies. 10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition. Qualifications · Education: bachelor's degree in engineering, operations management, or a related field; a Master's degree or MBA is preferred. · Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations. · Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.

The Director of Corporate Governance & Project Management supports the CLO and Secretary in ensuring legal and governance compliance across the Board and 150+ global subsidiaries. This role blends company secretarial expertise with strategic project management, overseeing governance standards, corporate transactions, and reporting. It also leads the Manager of Corporate Governance and collaborates with senior leadership, investors, and external advisors in a dynamic private equity environment. Key Responsibilities Manage board governance processes, including agendas, minutes, and Diligent Boards tracking. Maintain corporate records and entity data via Diligent Entities. Ensure global entity compliance across 26 jurisdictions. Lead and mentor the Manager Corporate Governance. Draft and coordinate board/shareholder resolutions and filings. Oversee director onboarding, training, evaluations, and disclosures. Project manage acquisitions, disposals, refinancing, and reorganizations. Coordinate stakeholders, track milestones, budgets, and risks. Support due diligence, authorizations, and data room management. Liaise with legal, finance, tax, and audit teams for timely execution. Deliver quarterly governance reporting and respond to KPI/Treasury queries. Build strong relationships with shareholders, directors, and executives. Standardize governance frameworks across portfolio entities. Develop dashboards and templates for compliance and reporting. Drive entity simplification and group restructuring initiatives. Education & Experience 5+ years in company secretarial or governance roles, ideally in PE-backed or investment-driven environments Chartered or part-qualified Company Secretary (CGI or equivalent) preferred Proven project management experience in fast-paced corporate or private equity settings Strong knowledge of company law, governance frameworks, and PE deal structures Skilled in drafting resolutions, board minutes, and compliance documents Confident communicator with investors, directors, and external advisers Proficient in governance and collaboration tools (e.g., Diligent, Teams, SharePoint)

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to joinour team. The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $88,510 - $126,442 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Help empower our global customers to connect to culture through their passions. Why you'll love this role The VP, Global Customer Service Operations will be responsible for leading the customer service operational team that serves the North America, EMEA, and APAC markets. This leader will play a strategic and operational leadership role responsible for the people development and delivery of global customer service via multiple channels, and own the strategic development of the day-to-day operational customer service requirements with the goal of delivering key service outcomes for all customer segments. The role will work cross-functionally & collaborate with other company executives from all departments, integrating their different objectives to meet overarching goals for the company. This person will also be a member of the StockX Extended Leadership Team. What you'll do In this position, you will run a world-class customer service team. First and foremost, this is a people leader role which enables local teams to be successful. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a passion for customer service, keen analytical skills, a tech-centric mindset and a willingness to lead by example. The scope includes both in-house teams in locations across the world as well as strategic outsourced partners. Other responsibilities include: Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost. Deliver world-class results across multiple locations from both in-house teams and outsourced partners. Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes; all designed to create a world-class engaged team. Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention. Create, improve and drive a culture and processes which achieve business goals and objectives. Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements. Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies. Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up. A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US. Collaborate with CS support teams and executive leadership in setting and driving organizational vision, operational strategy, and hiring/talent needs in CS operations. Drive sales through service with a focus on increasing conversion and customer retention. Leverage customer insights and root cause analytics to identify needed improvements and gain cross-functional buy-in to deliver results. Be the ‘Voice of the Customer' within CS and across the company, providing regular updates and insights into operational performance to senior leadership. Identify potential operational risks, develop contingency plans, and ensure the company's CS operations are resilient against disruptions as well as ensuring full regulatory compliance and legal requirements. Meet tight budgets through controlling resources and utilizing assets to achieve qualitative and quantitative targets. Take an all-hands-on deck approach during our busy seasons, including back to school (July-Sept) and holiday (Nov - Jan). Continually develop improvements and embed successful change projects. Drive quality and consistency. Coach and lead the team to win. About you 10+ years leading Customer Service operations with preferred e-commerce experience. 5+ years of global leadership experience, focused in North America, EMEA and APAC. Customer and Employee Centric leadership and experience with proven results. Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles. Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets. Proven Management experience at a senior, strategic level role. Established track record of exceeding targets, KPIs, SLAs. Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels. Influential relationship skills at all levels and able to use these relationships to deliver service improvements. Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team. Must be a proactive team player with high energy to adapt and succeed in a fast-paced, changing environment. Creative, analytical, and strategic thinker that leverages data to tell the story and drive actions to improve. Evidence of outstanding leadership skills and portray an ability to inspire and motivate others, guiding them in a unified direction and taking accountability for the group's actions. Pursuant to the various pay transparency laws/acts, the pay range is $225,000 to $250,000 annually , plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses . Compensation is dependent on geography and may vary. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at *************** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Job Description The Opportunity About Meadowbrook Country Club Founded in 1916, Meadowbrook Country Club blends timeless tradition with forward-looking innovation. The Club's beautifully renovated facilities include a championship golf course, multiple dining venues, racquet and aquatics programs, and a dynamic calendar of social and family activities. Following $35+ million in capital investments since 2017, Meadowbrook stands as one of the most vibrant and well-appointed private clubs in the Midwest - an extraordinary setting for an innovative and accomplished executive to guide the Club's next chapter Located just 30 minutes from downtown Detroit, Northville provides an ideal combination of sophistication, charm, and accessibility. The Club is governed by a nine-member elected Board and a streamlined structure of four advisory committees, designed to support clear governance and empower professional management. The Ideal Candidate The General Manager will be a strategic, inspiring, and visible leader who embodies excellence and professionalism. This individual will lead with integrity and emotional intelligence, fostering and commanding a high-performance staff culture built on respect, teamwork, and continuous improvement. The GM will also lead in protecting and enhancing the Club's membership culture as one of consistency, connection, and pride, where every experience reflects the Club's heritage and unwavering commitment to excellence. Members take comfort in belonging to a Club that honors tradition while celebrating community, where families and friends gather to enjoy meaningful moments without surprises, but thoughtful, reliable service and a familiar sense of kinship. This culture is both compelling and timeless, blending respect for the Club's rich 100+ year history with a current-day outlook of vibrancy and shared joy that strengthens bonds across generations. Key Candidate Attributes Include: Proven track record of executive leadership in a private club or comparable high-end hospitality organization. Deep understanding of governance and the ability to provide thoughtful strategic guidance to a Board of Directors. Exceptional financial acumen, operational expertise, and business judgment. Commitment to service excellence, member engagement, and staff training and development. Assertive presence, communication skills, and attention to detail. Creativity, adaptability, and an entrepreneurial approach (own every asset and experience at the Club) to enhance the member experience. Qualifications & Compensation Bachelor's degree required; advanced degree or professional certification (CCM, CCE) preferred. Experience: Proven experience in senior-level private club management practice. Compensation: Reflective of a premier private club in the market and commensurate with experience and professional pedigree, plus comprehensive benefits and performance bonus incentive. Why This Role This is a rare and distinguished leadership opportunity to join a legacy club that has invested substantially in its facilities and is equally committed to investing in exceptional leadership. The General Manager at Meadowbrook Country Club will have the resources, autonomy, and Club community support to elevate one of Michigan's most respected private clubs to even greater distinction.

Job Description We are seeking a dynamic, organized, and deeply likeable Integrator/COO to partner with our Visionary CEO in scaling a fast-growing Ann Arbor real estate investment and hospitality company. Our 5-year target is bold: invest $30M into Ann Arbor hospitality through creative value-add, grow the internal team from 3 to 12 employees, and build the systems, structure, and culture needed to become the region's premier experiential STR and boutique-hospitality operator. This role is ideal for a leader with High B, High C, and High D Culture Index traits-a strong communicator, structured executor, decisive operator, and emotionally intelligent team builder. The Integrator will turn the company vision into reality through systemization, operational excellence, talent recruitment, and KPI-driven execution across acquisitions, renovations, design, and property performance. If you excel at turning ideas into action, aligning teams, driving accountability, and leading with strong values, this is your chance to help build something extraordinary. Compensation: $110,000 - $160,000 yearly Responsibilities: Execute the company's 5-year vision: Break the long-term plan into annual, quarterly, and weekly objectives with clear priorities. Build the team: Recruit, onboard, manage, and develop talent as the company grows from 3 to 12+ employees. Implement systems & SOPs: Create workflows, playbooks, and operational procedures across all areas: acquisitions, underwriting, construction, renovations, design, property onboarding, maintenance, and guest operations. Establish KPI dashboards: Track occupancy, ADR/RevPAR, project timelines, budget adherence, contractor performance, acquisition pipeline, and operational efficiency. Manage daily operations: Coordinate construction schedules, ensure design execution, drive onboarding of new properties, and maintain high-quality property standards. Run EOS: Lead L10 meetings, maintain accountability charts, align departments, and ensure consistent communication between the Visionary and the team. Oversee acquisitions: Support underwriting, due diligence, CapEx planning, and investment analysis. Optimize hospitality operations: Maintain a consistent, high-quality guest experience across all properties through strong processes, vendor management, and quality control. Drive culture: Lead with integrity, foster a strong values-based culture, and act as a stabilizing force within the organization. Continuous improvement: Identify bottlenecks, propose innovative solutions, and elevate operational quality company-wide. Qualifications: Proven success in a COO, Integrator, Director of Operations, or Operations Leadership role-preferably in real estate, hospitality, construction, or a fast-growth business-driven environment. Demonstrated ability to scale a company, grow staff, or build organizational structure from the ground up. Strong alignment with High B (communication), High C (process-focused), High D (driven leader) Culture Index traits. Excellent project management-comfortable managing multiple renovations, acquisitions, and operational deadlines simultaneously. Strong financial acumen: budgeting, forecasting, KPIs, underwriting, and feasibility analysis. Experience building SOPs, systems, and scalable processes. Talent for hiring, developing, and leading teams. Tech-forward and comfortable with dashboards, KPIs, and project management tools. Likeable, trustworthy, emotionally intelligent leader with strong values and high standards. Passion for hospitality, short-term rentals, design, and creating memorable guest experiences. About Company The Arbor Collection is an experiential hospitality and real estate investment company based in Ann Arbor, Michigan, dedicated to designing the most unforgettable short-term rental experiences in Ann Arbor. We combine bold themed design, thoughtful renovations, luxury amenities, and warm hospitality across our growing portfolio. Our vision is to build a values-driven, innovative, and world-class brand in Ann Arbor hospitality while expanding our team and operational excellence. Learn more at: TheArborCollectionStays.com

Are you a visionary leader driven by impact and innovation? Goodwill Industries of Southeastern Michigan is seeking a dynamic President & CEO to champion our mission of empowering individuals through the power of work. As the head of this independent nonprofit, you'll guide a passionate team, foster community partnerships, and shape strategic growth across retail, workforce development and social enterprise. This is more than a leadership role - it's a chance to build a legacy of inclusion, opportunity, and lasting change in the heart of Michigan. About Goodwill Industries of Southeastern Michigan Goodwill Industries of Southeastern Michigan (GSEMI) is a 501(c)(3) not-for-profit organization and an autonomous member of Goodwill Industries International based in Adrian, Michigan. The organization's vision is that "people prosper through the efforts of Goodwill and the community" and our focus is to help people overcome barriers to improve their lives. While GSEMI's primary focus is to help people improve their lives through the power of work, it also focuses on the importance of community inclusion for those facing barriers. Our mission statement is that: "Goodwill provides exceptional opportunities to people facing barriers." Our programs and business are funded through the collection, processing and sale of donated clothing and household goods along with the support of several partner organizations that we work very closely with. Over our history, we have maintained a close working relationship with the Community Mental Health organizations and continuously look to expand our relationship with them and our other community partners, Michigan Rehabilitation Services, Michigan Works and the Intermediate School Districts. Since 1976, Goodwill's services have been certified by CARF - the Commission on Accreditation of Rehabilitation Facilities. Goodwill Industries is run by a 13 member Board of Directors under the direction of a President/CEO, and a staff of more than 250 employees. Additional information about GSEMI and our programs can be found on our website: ********************* Position Summary The President & Chief Executive Officer (CEO) is the chief executive officer of Goodwill Industries of Southeastern Michigan and is responsible for the overall strategic, operational, financial, and cultural leadership of the organization. The CEO provides direction and oversight for retail operations, workforce development programs, employment services, and administrative functions, ensuring that the mission of helping individuals overcome barriers to employment is achieved. The CEO serves as the primary representative of the organization to the community, donors, partners, and Goodwill Industries International, fostering collaboration and building support for the organization's programs and initiatives. Qualifications - The ideal candidate for this position should have: Bachelor's degree in business administration, nonprofit management, social work, or related field required. Master's degree preferred. Minimum of 10 years of progressive leadership experience, with at least 5 years in an executive role. Demonstrated experience in nonprofit management, workforce development, retail/social enterprise, or related mission-driven sector. Proven track record of strategic planning, financial oversight, and staff leadership. View full job description attached. EEO Statement Goodwill Industries of Southeastern Michigan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. Must pass a pre-employment background check including drug screen.

General Function The Chief Operating Officer (COO) is responsible for driving operational excellence across the organization and overseeing daily operations. Working closely with the CEO, CFO, and executive team, the COO leads organizational growth, strengthens operational systems, and ensures high-quality, efficient day-to-day operations. This role provides strategic direction, improves operational and administrative processes, and fosters strong communication and collaboration to enhance overall organizational performance. Position Overview We are seeking an experienced, dynamic executive leader with strong strategic vision to guide key organizational functions, drive operational excellence, and ensure regulatory compliance. This role partners closely with the CEO, operates within the CEO's established guidelines, and assumes delegated responsibilities in their absence. In addition, this leader will develop and align departmental strategies and plans to advance the organization's mission. The position is essential to fostering organizational growth, enhancing performance, and strengthening our culture. Key Responsibilities * Work closely with the CEO on organizational priorities, strategic initiatives, and operational oversight; act on behalf of the CEO when designated and within the guidelines established by the CEO. * Serve as the Corporate Compliance Officer and ensure adherence to HIPAA, HRSA, FTCA, PCMH, and TJC accreditation standards. * Act as an independent auditor to ensure compliance with all regulatory and accreditation expectations and outcomes across all operations. * Provide leadership and oversight for multiple departments, including IT and Quality. * Oversee strategic IT planning to ensure systems meet organizational, funding, and regulatory requirements. * Partner with executive leadership to ensure efficient clinic operations and improve patient access, productivity, and overall performance. * Lead projects aimed at reducing inefficiencies and identifying opportunities for organizational growth. * Oversee new program development and build strategic community partnerships, including defining scope, deliverables, and contracts. * Collaborate with senior leadership to build high-performing, effective departments aligned with organizational strategy. * Drive operational and financial outcomes by monitoring service lines, investments, and integration efforts in coordination with the CEO, CFO, and leadership team. * Develop methodologies for measuring outcomes and oversee ongoing performance monitoring and evaluation. * Provide timely and accurate operational reports to the CEO. * Shape organizational strategy and lead the development and implementation of growth initiatives and process improvements. * Work with the Executive Management Team (EMT) on budgeting, forecasting, and resource allocation. * Partner with EMT to implement operational processes, reporting systems, and policies supporting growth, compliance, and efficiency. * Promote a growth-oriented, positive, and encouraging work environment while keeping employees and management engaged and accountable to company policies, procedures, and guidelines. * Drive a positive, high-performance workplace by inspiring and developing talent across the organization, fostering alignment with the company's mission and long-term vision. Qualifications * Bachelor's degree required in business or related field * Master's degree preferred. * Minimum 5 years of executive level operational experience required in a multi-site healthcare system. * FQHC experience highly preferred. * IT strategy and management experience preferred. * Experience in Quality programs or in the implementation and management of accreditation or regulatory programs * Knowledgeable of managed care contracts and MCOs with negotiation ability * Ability to manage multiple projects concurrently in a fast-paced changing environment * Highly experienced in a strategic planning, budget development and contract execution * Demonstrate a high level of problem-solving skills, with the ability to make critical decisions supported by substantial analysis and critical data-based decision making. * Ability to provide a high level of personal direction, leadership, and coaching to management and staff with the ability to effectively manage conflict and inspire high standards of performance. * Exceptional executive presence, business acumen and presentation skills * Demonstrated healthcare leadership experience and business expertise, including working knowledge of Value-Based Care (VBC) models and operational requirements. * Proven ability to manage projects and organizational initiatives from inception through completion Join us in shaping the future of community health by ensuring efficient, compliant, and innovative organizational operations. Who We Are Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health. Our Mission We provide high-quality care, educate and empower our patients, fight health care inequities, and support everyone in managing their health-no matter their ability to pay. Join Our Team! NHA is a drug-free workplace and an Equal Opportunity Employer.

About the Role Sigma Home Care is ready to scale - and we're looking for the operator who can make it happen. This isn't a "keep the lights on" role. It's for someone who can run day-to-day operations and build the systems, teams, and referral pipelines that take us 10x and beyond. If you've scaled a home care or Medicaid-funded agency before, you know the playbook. If you've grown another people-driven, compliance-heavy service business, your skills will transfer here. Either way - this is more than operations. It's about building something that changes lives while tapping into one of the fastest-growing industries in the country. What You'll Be Doing Oversee daily operations (billing, payroll, compliance, caregiver management). Build and lead a team that's accountable, scalable, and motivated. Increase referrals and hours through strong partnerships and systems. Create and execute growth plans with clear KPIs. Spot problems early, fix them fast, and prevent them from happening again. What We're Looking For Proven operator - you've scaled a home care, staffing, or healthcare services company. Growth mindset - you know how to drive referrals, hours, or revenue at scale. Systems builder - SOPs, dashboards, accountability processes are second nature. People leader - you can hire, train, and lead a team with empathy and accountability. Medicaid experience (preferred) - familiarity with waiver programs, compliance, HIPAA. What You'll Get 💰 Competitive base + uncapped profit sharing 🙌 The support you need to grow, not just survive ❤️ Impact that actually changes lives How to Apply (Read Carefully) We don't want "Easy Apply" clicks. We want to see how you think. Step 1: Record a 3-5 minute video answering: Why do you want this role, and what makes you uniquely qualified? Share a time you grew a company's hours, clients, or revenue - what was your approach? What's one process you fixed that had a big impact? (Bonus) Do you have Medicaid or waiver program experience? Step 2: Submit Your Application Here: 👉*********************************** Only applications submitted through the form will be reviewed.

The Chief Operating Officer (COO) provides strategic leadership and operational oversight to ensure efficient, high quality, and compliant delivery of clinical services across all MyCare sites. The COO is responsible for all clinical and IT operations and is responsible for maintaining operational productivity, and process improvement initiatives. As a key member of the senior leadership team, the COO drives system wide efficiency, consistency, and accountability across locations while enhancing internal processes, organizational infrastructure, and regulatory compliance to support MyCare's growth and mission of delivering accessible, patient-centered healthcare. SPECIFIC DUTIES AND JOB FUCTIONS: Leadership and Oversight * Serves as an active member of MyCare's senior management team alongside the CEO, CFO, Chief Medical Officer (CMO) and Chief Dental Officer (CDO), and Chief HR Officer (CHRO); * Provides leadership and direction to Practice Managers, and other mid-level managers, to ensure standardized, efficient, and high-quality operations across all locations; * Oversees and evaluates site-level performance related to patient access, provider productivity, and operational efficiency, ensuring consistent adherence to organizational goals; * Ensures clinic staffing models align with patient demand, provider schedules, and facility capacity to optimize productivity and access; Operational & Clinical Management * Oversees all daily clinical operations, ensuring smooth patient flow, effective resource allocation, and adherence to performance standards; * Develops, implements, and monitors workflows and key performance indicators (KPIs) to maximize clinic efficiency, provider productivity, and patient satisfaction; * Ensures all sites operate in compliance with HRSA, OSHA, HIPAA and other applicable federal and state regulations; * Actively participates in the development and administration of written policies on all operations. In collaboration with the leadership team, responsible for developing, maintaining, and updating operational and clinical policies in written and electronic format and ensuring that all staff are informed of policies. * Collaborates with the Chief Medical Officer to facilitate regular meetings with clinicians. Routinely shares clinical and operational data while fostering a common drive for excellent quality and service. * Works cooperatively with the CMO, CDO, and Director of Quality and Compliance to ensure Quality Assurance (QA), Quality Improvement (QI), and Risk Management plans are implemented and followed; Financial & Strategic Management * Collaborates with senior leadership and site managers on annual budget development, makes recommendations, and ensures adherence to budgetary goals; * Monitors site-level financial performance and operational efficiency to support fiscal responsibility and sustainability; * Establishes clinical and business performance indicators in conjunction with CEO and leadership team, tracks progress routinely and holds staff accountable for successful completion of indicators. * Present monthly, quarterly, and annual data and dashboard measures related to production and utilization to the leadership team, Board of Directors, Practice Managers, and Clinicians. * Participates in strategic planning to support MyCare's growth, including facility expansion, new program implementation, and infrastructure improvements; * Oversees facility management and IT operations, including ongoing maintenance, capital improvements, and renovations; Governance and Communication * Attends MyCare Board meetings and actively participates in Board committees such as Quality and Compliance, and others as assigned; * Providers regular operational updates and performance reports to the CEO and Board; * Promotes effective communication across departments and sites, fostering a culture of teamwork, accountability and excellence; Staff Development * Provides mentorship, training, and professional development for Practice Managers and other supervised staff; * Works with staff to ensure completion of employee performance evaluations as well as necessary disciplinary actions in accordance with MyCare policies; * Conducts regular staff meetings and in-services; * Promotes a culture of continuous improvement, employee engagement, and service excellence; Additional Duties * Performs all other duties and responsibilities as assigned by the CEO. KNOWLEDGE, SKILLS AND ABILITIES: * Proven ability to analyze, design, and modify processes to improve clinic efficiency and productivity across multiple sites; * Strong leadership and interpersonal skills with the ability to motivate and manage teams; * Excellent communication and negotiation skills; able to represent the organization in high-level meetings with stakeholders, partners, and regulatory bodies; * Comprehensive understanding of HRSA requirements, PCMH standards, and community health center operations, preferred; * Proficiency in electronic health records (EHR) systems, and Micorsoft Office Suite; * Knowledge of organizational policies, regulations, and procedures related to clinical operations and compliance; * Skilled in identifying problems, analyzing root causes, and implementing sustainable solutions; * Ability to remain calm, organized, and effective in fast-paced or emergency situations; QUALIFICATIONS: * Bachelor of Science degree from an accredited university preferred. Graduate degree in business or health-related field desired. * Minimum of five (5) years of progressive leadership experience in healthcare operations, preferably within an FQHC or community health setting; * Knowledge and experience in healthcare finance, quality improvement, and operational performance management; * Demonstrated initiative, sound judgement, discretion, and decision-making skills; * Ability to prioritize multiple complex projects, work independently and maintain confidentiality; * Commitment to the mission and values of MyCare. * CPR Certification offered; not required BENEFITS: * After 90 Days of Employment, benefits may vary based on employment status * Student loan forgiveness programs (based on position and available federal programs) * 11 Paid Holidays Annually (1 floating) * Up to 160 hours of annual PTO (based on start date) * Affordable premiums for medical, dental, and vision insurance coverage for individuals and families * No cost life insurance coverage (additional coverage optional for a fee) * Long term disability insurance * 401K and Roth 401k retirement plans with discretionary employer match * Flexible Spending Account (FSA) * Short term disability insurance (optional for a fee) * Employee Assistance Program (EAP) MyCare Health Center is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Job DescriptionApex Placement & Consulting continues to grow across multiple territories, industries, and service lines. As we expand, we are seeking a Chief Operating Officer (COO) who will strengthen our operational foundation, lead cross-functional performance, elevate team capabilities, and ensure Apex continues to deliver world-class service to clients and candidates. This is a highly visible, strategic leadership role responsible for turning vision into execution, driving organizational efficiency, and fostering a culture that reflects Apex's core values: People, Passion, Responsibility, and Entrepreneurship. What's In It For You: Opportunity to directly impact Apex's growth, culture, and operational excellence. Competitive wage based on experience. Benefits offering to include Medical, Dental, Vision, Sick Time, PTO, 401k Ability to mentor and develop leaders throughout the organization. Influence over strategic direction, new initiatives, and company-wide improvements. What You'll Be Responsible For: Strategic Leadership & Execution Translate the Apex vision into actionable operating plans with measurable outcomes. Drive strategic initiatives across all departments including Recruiting, Search, Sales, Accounting/Payroll, Compliance, and Special Projects. Partner with the CEO on long-term planning, resource allocation, and organizational development Oversee day-to-day operations to ensure Apex meets service commitments, revenue targets, and client satisfaction goals. Implement and maintain SOPs, workflows, KPI dashboards, and performance standards across all business units Identify operational gaps and lead high-impact improvement initiatives that increase efficiency, consistency, and scalability. Leadership, Culture & People Development Lead, mentor, and support department heads, ensuring they are empowered, accountable, and aligned. Strengthen Apex's culture of coaching, development, communication, and collaboration. Ensure ongoing training, upskilling, and succession planning across the organization. Client Relations & Quality Assurance Partner with Sales, Territory Managers, and Recruiting Leadership to ensure consistency in client experience and fulfillment quality. Maintain high standards of compliance, safety, and risk management. Support client escalations and major account oversight when needed. Cross-Functional Coordination Serve as the operational bridge between departments to ensure clarity, communication, and alignment. Lead major projects including new client implementations, system enhancements (ATS, CRM, phone systems), territory expansions, and new service rollouts. Work closely with Accounting/Payroll to ensure accuracy, timeliness, and streamlined processes. Financial & Business Performance Monitor revenue, margins, fulfillment performance, budget adherence, and workforce planning. Partner with Finance and the CEO to develop operational budgets and forecast needs Identify opportunities for profitability improvement and operational cost savings. What You'll Bring to the Role: Proven leadership experience in staffing, workforce solutions, or a fast-paced service-driven environment. Strong operational mindset with the ability to build, optimize, and scale systems and processes. High emotional intelligence and commitment to coaching, developing, and uplifting others. Excellent communication and cross-functional collaboration skills. Data-driven decision-making style and comfort with analyzing KPIs and performance metrics. Ability to manage multiple priorities, deadlines, and high-stakes initiatives simultaneously. Deep alignment with Apex's mission of changing lives through the world of work. At Apex, we actively encourage applications from underrepresented groups. Your experiences and perspective matter, and we're excited to meet candidates from all backgrounds. If you meet most of the qualifications and are eager to grow, we invite you to apply.

Chief Operations OfficerJob Description Job Title: Chief Operating Officer (COO) Employment Type: Full-Time, Executive Leadership Inspire. Empower. Lead. Evolve. BELIEVE. At Veterinary United, we're more than a group of veterinary practices - we're a family. With 25+ thriving hospitals across Michigan (and growing), we're on a mission to reimagine veterinary care through a people-first culture, client-centric medicine, and operational excellence. Now, we're looking for a purpose-driven Chief Operating Officer (COO) to lead the charge into our next era of impact and innovation. Why This Role Matters: As COO, you'll be the strategic and operational right hand to our CEO and executive team - leading day-to-day operations, enhancing systems, and ensuring that our culture and values show up at every level of the organization. Your leadership will be essential in empowering our hospital teams, refining efficiencies, and scaling growth with heart, strategy, and sustainability. Key Responsibilities: Drive operational strategy across 25+ hospitals and growing service lines (boarding, daycare, training). Lead and mentor a high-performing operations team; develop KPIs, workflows, and accountability systems that reflect our values. Partner closely with the CEO, CMO, CFO, and recruiting to align organizational goals with scalable infrastructure. Support site leaders and regional teams in delivering exceptional care and consistent team experience. Manage expansion initiatives, new hospital integrations, and organizational change with clarity and consistency. Cultivate cross-functional collaboration across clinical, HR, finance, and marketing teams. You're a Great Fit If You: Have 10+ years of senior leadership experience in multi-site operations - ideally in veterinary, healthcare, or service industries. Are a systems-thinker who thrives in fast-growth environments and believes culture is a strategy. Are values-driven with a servant leadership mindset - focused on people, process, and purpose. Bring exceptional communication, emotional intelligence, and decision-making to every table you sit at. Want to lead with impact, compassion, and bold vision in a company that believes in its people. What We Offer: Executive-level compensation and performance bonus Medical, dental, vision, and 401(k) with match Generous PTO and continuing education support Collaborative leadership culture with direct access to founders The opportunity to make a lasting impact on a rapidly growing, family-owned organization Join Us. Build with Us. Believe with Us. At Veterinary United, your leadership will help shape the future of veterinary care - one empowered team, one supported hospital, one inspired mission at a time.

Under the general direction of the Board of Directors with broad latitude for independent action within the framework of the general policies, procedures, and philosophy of Goodwill Industries of Southeastern Michigan,(GSEMI) the President is responsible for providing strategic leadership to the organization. This position actively directs and manages the daily operations of GSEMI in a financially responsible manner and works with the Board and key leadership team members to establish long term goals, strategic plans and operational directives to promote the mission and expand the resources available to the organization. Essential Functions Strategic Planning Develops Strategic short and long term goals to carry out the Mission and Vision of GSEMI Identify future challenges and create future opportunities that further the Mission of GSEMI. Coordinates the Annual Strategic Plan review with the Board and Senior Staff Plans and directs the organization's programs, revenue, and senior management toward the attainment of its Strategic Plan goals. Adopt strategic changes as needed to meet and exceed organizational goals. Budgeting Review the planning process and documentation for the preparation of the Annual Plan Coordinate/oversee the preparation of the annual plan with the VP Finance and its presentation to the Board of Directors Coordinate the utilization of the approved operating initiatives with the annual budget and capital expenditure plan Oversees the administration of the annual budget. Operations Manage and oversee, directly or through staff, the day to day activities and affairs of the organization Act as a non-voting member and advisor to the Board of Directors Communicates with Board of Directors to assure that they are knowledgeable of key operations and significant events in order to provide sound oversight to the Organization. Oversees the development and implementation of operational policies. Maintain applicable safety standards, rules and regulations with the organization. Mission Works with the WFD team to develop the services designed to meet the current community workforce needs. Organizes and participates in community relations as well as special and on-going fund raising activities. Guides the organization ethically, effectively, and efficiently in adhering to the mission. Represents Goodwill in the communities we serve and participates in local, state and national groups. Administrative Oversees compliance with CARF, insurance, legal, regulatory and risk management requirements Counsel and advise staff to ensure the forward progress of the individual and the organization as a whole Represents GSEMI with Goodwill Industries International (GII). Represents GSEMI in the Goodwill Association of Michigan (GAM) Anticipate opportunities and challenges, evaluate data and, using good judgment, adapt to unexpected changes. Use technology to improve efficiencies resulting in improved delivery of service and meet/exceed both internal and external expectations. Independently anticipate and identify problems, analyze possible solutions and execute an appropriate solution resulting in an effective delivery of results. Promote and demonstrate cooperation and teamwork, actively participating as part of the senior management team. Uphold the values of GSEMI: Outcome Driven, Stakeholder Focused, Accountability, Financial Stability and Strategic Visioning. Follow all state and federal laws and regulations, including but not limited to those related to recipient rights and confidentiality. Carry out such additional duties as assigned by the Board of Directors. Education and/or Experience Bachelor's degree in business, human services or related field required; Master's preferred in business or behavioral sciences. Five years administrative experience with a not-for-profit of comparable size, structure and mission is preferred. Experience in Rehabilitation or related field is helpful. Knowledge or experience in working with people with disabilities. Experience in fund development and grant writing preferred. Preference will be given to current students or graduates of Goodwill Industries International Executive Development Program. Knowledge, Skills and Abilities The incumbent must have strong: Written and verbal communication skills. Computer and Microsoft applications skills. Problem resolution skills. Interpersonal skills. Organizational and planning skills. Analytical and business skills. Customer service skills. In addition they must be able to: Work independently. Delegate and follow through and have knowledge of agency operations. Work evenings and weekends when circumstances require. And have a valid driver's license, acceptable driving record and able to drive to other store locations. Physical Demands and Work Environment Must be able to bend, stretch, reach and lift up to 20 pounds, walking or standing to a significant degree, involves sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc. Medium to high stress can be expected.

The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas. Job Responsibilities: Leadership & Strategy Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution. Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization. Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction. Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline. Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions. Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution. Furniture-Specific Operational Excellence Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations. Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput. Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld. Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction. Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand. Operations Management Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership. Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels. Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs. Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals. Ensure compliance with safety standards, DOT regulations, and company policies. Collaboration with Supply Chain Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality. Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance. Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles. Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making. Continuous Improvement & Lean Implementation Champion continuous improvement and Lean transformation across all operational areas. Implement structured problem-solving, root cause analysis, and visual management practices. Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor. Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency. Supervisory Responsibilities: Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization. Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals. Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports. Work Environment: This job operates in the corporate setting as well as the retail store and warehouse settings. Requirements Qualifications needed to perform this position: Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred. 10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment. SAP experience preferred Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting. Strong background in Lean, Six Sigma, or continuous improvement methodologies. Exceptional communication, leadership, and organizational skills. High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment. Key Competencies Strategic leader with a hands-on, operational mindset. Strong process orientation with a track record of improving efficiency and effectiveness. Data-driven decision-maker with the ability to balance cost, service, and quality. Change agent with the ability to introduce Lean and drive cultural transformation. Collaborative partner with excellent problem-solving and execution skills. Travel: This role will require travel as needed. Physical Requirements: Occasional standing and walking; Ability to lift-up to 100 pounds. Frequent talking and hearing; Usage of hands and fingers. Position Type/Expected Hours of Work: This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.

Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. Open & Constructive Take Pride in Our Product Relentless Commitment Care About Our Customers Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: Strategic Planning and Execution: Developing strategic plans for the region in alignment with overall company goals. Implementing strategies to achieve business growth, profitability, and market share targets. Overseeing the execution of strategic initiatives across projects within the region. Financial Management: Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. Ensuring projects are delivered within budget and identifying opportunities for cost savings. Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. Operational Oversight: Providing leadership and direction to project managers and operational teams. Monitoring project timelines, quality standards, and overall project delivery. Implementing best practices and ensuring compliance with health, safety, and environmental regulations. Team Leadership and Development: Leading and motivating a diverse team of professionals across various disciplines. Developing talent within the region through coaching, mentoring, and training initiatives. Promoting a culture reflecting F&B core values, effective collaboration, and accountability. Business Development and Sales: Identifying new business opportunities and potential markets within the region. Collaborating with business development teams to pursue and secure new contracts. Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: Client Relationship Management: Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. Understanding client needs and expectations to ensure customer satisfaction. Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. Risk Management and Compliance: Identifying and mitigating risks related to projects, operations, and regulatory requirements. Ensuring compliance with legal, contractual, and regulatory obligations. Implementing policies and procedures to uphold ethical standards and corporate governance. Reporting and Communication: Providing regular reports on the region's performance, progress, and challenges. Communicating effectively with senior management, presenting recommendations and strategies. Provide a clear vision to the regional team with accompanying goals for each department. Continuous Improvement: Driving initiatives for process improvement, efficiency gains, and innovation. Collaborate across regions to share lessons learned. Evaluating performance metrics and implementing corrective actions where necessary. Staying abreast of industry trends, technological advancements, and competitive landscapes. Community and Stakeholder Engagement: Engaging with local communities, government agencies, and industry associations. Participating in community outreach programs and corporate social responsibility initiatives. Enhancing the company's reputation and fostering positive relationships within the region. Other relevant tasks as assigned Education, Experience & Qualifications: Bachelor's Degree in a related field required 10+ years of Leadership experience, preferably within the construction industry required Experience in project management, estimating and field supervision preferred Previous experience in self-perform trades is preferred Proficiency in Microsoft Suite and familiarity with Procore High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: Medical, dental and vision insurance 401k with company contributions Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer