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The differences between clerical specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a clerical specialist, becoming a client service specialist takes usually requires 6-12 months. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $30,736 average annual salary of a clerical specialist.
The top three skills for a clerical specialist include patients, data entry and customer service. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.
| Clerical Specialist | Client Service Specialist | |
| Yearly salary | $30,736 | $40,043 |
| Hourly rate | $14.78 | $19.25 |
| Growth rate | -5% | -4% |
| Number of jobs | 60,757 | 225,591 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 61% |
| Average age | 47 | 40 |
| Years of experience | 2 | 12 |
Clerical specialists are office assistants or executive secretaries offering administrative support. The specialists schedule conference meetings or calls, prepare statistical reports and correspondence, and maintain sensitive data. They manage both incoming and outgoing mails and the distribution of letters and packages to administrative offices and staff. Their job includes the redesign and reorganization of the existing filing systems of client and internal documents. They comply with corporate confidentiality, regulations, and guidelines. Skills in data entry, customer service, and medical records are necessary for this job.
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
Clerical specialists and client service specialists have different pay scales, as shown below.
| Clerical Specialist | Client Service Specialist | |
| Average salary | $30,736 | $40,043 |
| Salary range | Between $24,000 And $38,000 | Between $26,000 And $61,000 |
| Highest paying City | San Jose, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Wayne County, Michigan | Moody's |
| Best paying industry | Government | Finance |
There are a few differences between a clerical specialist and a client service specialist in terms of educational background:
| Clerical Specialist | Client Service Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between clerical specialists' and client service specialists' demographics:
| Clerical Specialist | Client Service Specialist | |
| Average age | 47 | 40 |
| Gender ratio | Male, 13.7% Female, 86.3% | Male, 29.5% Female, 70.5% |
| Race ratio | Black or African American, 11.6% Unknown, 4.5% Hispanic or Latino, 16.9% Asian, 7.5% White, 58.5% American Indian and Alaska Native, 1.0% | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |