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Clerical specialist vs client service specialist

The differences between clerical specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a clerical specialist, becoming a client service specialist takes usually requires 6-12 months. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $30,736 average annual salary of a clerical specialist.

The top three skills for a clerical specialist include patients, data entry and customer service. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Clerical specialist vs client service specialist overview

Clerical SpecialistClient Service Specialist
Yearly salary$30,736$40,043
Hourly rate$14.78$19.25
Growth rate-5%-4%
Number of jobs60,757225,591
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 61%
Average age4740
Years of experience212

What does a clerical specialist do?

Clerical specialists are office assistants or executive secretaries offering administrative support. The specialists schedule conference meetings or calls, prepare statistical reports and correspondence, and maintain sensitive data. They manage both incoming and outgoing mails and the distribution of letters and packages to administrative offices and staff. Their job includes the redesign and reorganization of the existing filing systems of client and internal documents. They comply with corporate confidentiality, regulations, and guidelines. Skills in data entry, customer service, and medical records are necessary for this job.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Clerical specialist vs client service specialist salary

Clerical specialists and client service specialists have different pay scales, as shown below.

Clerical SpecialistClient Service Specialist
Average salary$30,736$40,043
Salary rangeBetween $24,000 And $38,000Between $26,000 And $61,000
Highest paying CitySan Jose, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyWayne County, MichiganMoody's
Best paying industryGovernmentFinance

Differences between clerical specialist and client service specialist education

There are a few differences between a clerical specialist and a client service specialist in terms of educational background:

Clerical SpecialistClient Service Specialist
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Clerical specialist vs client service specialist demographics

Here are the differences between clerical specialists' and client service specialists' demographics:

Clerical SpecialistClient Service Specialist
Average age4740
Gender ratioMale, 13.7% Female, 86.3%Male, 29.5% Female, 70.5%
Race ratioBlack or African American, 11.6% Unknown, 4.5% Hispanic or Latino, 16.9% Asian, 7.5% White, 58.5% American Indian and Alaska Native, 1.0%Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between clerical specialist and client service specialist duties and responsibilities

Clerical specialist example responsibilities.

  • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
  • Provide excellent customer service, advising patients about clinic policies and responding to specific inquiries.
  • Follow all guidline to Hippa regulations.
  • Attend multiple yearly in-services addressing issues such as HIPPA, resident safety, fire safety, and current long-term care issues.
  • Obtain verification case/certificate number to update the patients chart.
  • Maintain computerized individual faculty payroll, title and employment data.
  • Show more

Client service specialist example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate compassion and encouragement during tough moments.
  • Prepare and present PowerPoint presentations for training meetings.
  • Create a PowerPoint presentation implement into the official training program.
  • Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
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Clerical specialist vs client service specialist skills

Common clerical specialist skills
  • Patients, 26%
  • Data Entry, 17%
  • Customer Service, 8%
  • Payroll, 6%
  • Clerical Support, 4%
  • HIPAA, 3%
Common client service specialist skills
  • Client Service, 16%
  • Excellent Interpersonal, 7%
  • Client Facing, 6%
  • Client Issues, 5%
  • Data Entry, 5%
  • Work Ethic, 4%

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